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For Companies At a Glance
- Tasks: Lead the store team, ensuring top-notch customer service and store standards.
- Company: Join the Scotmid Co-operative family, dedicated to serving local communities.
- Benefits: Competitive pay, excellent benefits, and opportunities for career growth.
- Why this job: Make a real difference in your community while developing your retail management skills.
- Qualifications: Great customer service and teamwork skills; previous retail experience is a plus.
- Other info: Comprehensive training provided to help you succeed.
The predicted salary is between 24000 - 36000 £ per year.
At Lakes & Dales, part of the Scotmid Co-operative family, we are focused on serving our local communities and improving people’s everyday lives through our different businesses. We’ve been doing this since the 19th century, and we will continue to work hard to do this for many more years to come. We’re a co-operative, which means that we are run by our members for the benefit of the local communities that we serve.
Responsibilities
- Our Branch Supervisors are an essential part of the store management team, sharing responsibility for a number of key areas throughout the store and deputising for the Store Manager and Senior Team Leader in their absence.
- With a natural flair for teamwork, Branch Supervisors enjoy taking responsibility and are confident in thinking on their feet to resolve a variety of everyday challenges - all with a positive outlook while maintaining great customer and colleague relations.
- As a Branch Supervisor you will be a key-holder, often opening or closing the store, and be hands-on in ensuring store standards are second to none and that the store is safe and legal.
- You will motivate the customer service team to provide a professional, friendly and enthusiastic service at all times, leading by example on food preparation and service, food safety, stock management and customer service.
Qualifications
While previous supervisory experience in retail, particularly in grocery or food to go, would be an advantage, we are looking to hear from anyone with great customer service and team working skills.
Training
We are passionate about supporting, challenging and developing people to be the best they can, and we offer a comprehensive induction and training program to quickly get you up to speed with our business.
Alcohol Licensing
To ensure that we comply with alcohol licensing legislation applicants must be aged 18 or over.
Benefits
With excellent benefits, competitive hourly rates and opportunities to develop and grow, a Branch Supervisor position with Scotmid is a great way to progress your retail management career.
Lakes & Dales - Branch Supervisor (FB02) in Nairn employer: Scotmid Food
Contact Detail:
Scotmid Food Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lakes & Dales - Branch Supervisor (FB02) in Nairn
✨Tip Number 1
Get to know the company! Research Lakes & Dales and understand their values and community focus. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work there, which can give you an edge.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to customer service and team management. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your skills effectively.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Lakes & Dales - Branch Supervisor (FB02) in Nairn
Some tips for your application 🫡
Show Your Passion for Community: When writing your application, let us know why you're excited about serving local communities. Share any experiences that highlight your commitment to making a positive impact, as this aligns perfectly with our values at Lakes & Dales.
Highlight Teamwork Skills: As a Branch Supervisor, teamwork is key! Make sure to showcase your ability to work well with others in your application. Use examples from past roles where you’ve successfully collaborated with colleagues to achieve common goals.
Demonstrate Problem-Solving Abilities: We love candidates who can think on their feet! In your written application, include instances where you've tackled challenges head-on and found effective solutions. This will show us that you're ready for the dynamic environment of our stores.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Scotmid Food
✨Know Your Community
Before the interview, take some time to research Lakes & Dales and their role in the local community. Understanding their values and how they serve the community will help you demonstrate your alignment with their mission during the interview.
✨Showcase Your Team Spirit
As a Branch Supervisor, teamwork is key. Be prepared to share examples of how you've successfully worked in a team or led a group in previous roles. Highlighting your ability to motivate and support colleagues will resonate well with the interviewers.
✨Demonstrate Problem-Solving Skills
Think of specific challenges you've faced in past jobs and how you resolved them. Being able to think on your feet is crucial for this role, so sharing these experiences will show that you're ready to tackle everyday challenges with a positive outlook.
✨Emphasise Customer Service Excellence
Customer service is at the heart of Lakes & Dales. Prepare to discuss your approach to providing exceptional service and how you would lead your team to maintain high standards. Use real-life examples to illustrate your commitment to customer satisfaction.
