At a Glance
- Tasks: Lead the team, ensure top-notch store standards, and motivate staff for excellent customer service.
- Company: Join Lakes & Dales, part of the Scotmid Co-operative family, dedicated to community service.
- Benefits: Enjoy competitive pay, great benefits, and opportunities for career growth in retail management.
- Other info: Dynamic work environment with a focus on training and development.
- Why this job: Make a real difference in your community while developing your leadership skills.
- Qualifications: Previous retail supervisory experience is a plus; strong teamwork and customer service skills are essential.
The predicted salary is between 24000 - 36000 £ per year.
At Lakes & Dales, part of the Scotmid Co-operative family, we are focused on serving our local communities and improving people's everyday lives through our different businesses. Our Branch Supervisors are an essential part of the store management team, sharing responsibility for a number of key areas throughout the store and deputising for the Store Manager and Senior Team Leader in their absence.
With a natural flair for teamwork, Branch Supervisors enjoy taking responsibility and are confident in thinking on their feet to resolve a variety of everyday challenges - all with a positive outlook while maintaining great customer and colleague relations.
Responsibilities:- Be a key-holder, often opening or closing the store, and ensure store standards are second to none and that the store is safe and legal.
- Motivate the customer service team to provide a professional, friendly and enthusiastic service at all times, leading by example on food preparation and service, food safety, stock management and customer service.
- Share responsibility for a number of key areas throughout the store and deputise for the Store Manager and Senior Team Leader in their absence.
- Previous supervisory experience in retail, particularly in grocery or food to go, would be an advantage.
- Strong customer service and team working skills; capable of working effectively in a collaborative environment.
- Willingness to undertake a comprehensive induction and training program to quickly get up to speed with the business.
- To comply with alcohol licensing legislation, applicants must be aged 18 or over.
With excellent benefits, competitive hourly rates and opportunities to develop and grow, a Branch Supervisor position with Scotmid is a great way to progress your retail management career.
Lakes & Dales - Branch Supervisor (FB02) employer: Scotmid Food
At Lakes & Dales, part of the Scotmid Co-operative family, we pride ourselves on being an excellent employer dedicated to serving our local communities. Our supportive work culture fosters teamwork and personal growth, offering comprehensive training and development opportunities for our Branch Supervisors. With competitive pay and a commitment to employee well-being, we ensure that every team member feels valued and empowered to make a difference in their community.
StudySmarter Expert Advice🤫
We think this is how you could land Lakes & Dales - Branch Supervisor (FB02)
✨Tip Number 1
Get to know the company culture! Before your interview, check out Lakes & Dales' social media and website. Understanding their values will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your responses to common interview questions. Think about how your previous experience aligns with the Branch Supervisor role. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your skills effectively.
✨Tip Number 3
Show off your teamwork skills! Since this role is all about collaboration, be ready to share examples of how you've successfully worked with others in the past. This will demonstrate that you can motivate and lead a customer service team like a pro.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you fresh in their minds as they make their decision. And remember, apply through our website for the best chance!
We think you need these skills to ace Lakes & Dales - Branch Supervisor (FB02)
Some tips for your application 🫡
Show Your Passion for Community:When writing your application, let us know why you're excited about serving local communities. Share any experiences that highlight your commitment to making a positive impact, as this aligns perfectly with our values at Lakes & Dales.
Highlight Your Teamwork Skills:As a Branch Supervisor, teamwork is key! Make sure to include examples of how you've successfully worked in a team environment. We want to see how you motivate and support your colleagues to achieve great results together.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to describe your previous supervisory experience and how it relates to the role. We appreciate applications that are easy to read and understand!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company there!
How to prepare for a job interview at Scotmid Food
✨Know Your Community
Before the interview, take some time to research Lakes & Dales and their role in the local community. Understanding their values and how they serve their customers will help you demonstrate your alignment with their mission during the interview.
✨Showcase Your Leadership Skills
As a Branch Supervisor, you'll need to motivate and lead a team. Prepare examples from your previous experience where you've successfully managed a team or resolved conflicts. This will show that you're ready to step into a supervisory role.
✨Emphasise Customer Service
Customer service is key in this role. Be ready to discuss how you've provided excellent service in the past and how you would inspire your team to do the same. Think of specific situations where you went above and beyond for a customer.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to think on your feet. Practice answering scenario-based questions, such as how you would handle a busy shift or a difficult customer, to showcase your quick thinking and positive attitude.
