At a Glance
- Tasks: Lead the team, ensure store standards, and provide excellent customer service.
- Company: Join Scotmid Co-operative, a community-focused retailer with 160 years of history.
- Benefits: Competitive pay, comprehensive training, and opportunities for career growth.
- Why this job: Make a real impact in your community while developing your retail management skills.
- Qualifications: Great customer service and teamwork skills; previous retail experience is a plus.
- Other info: Must be 18 or over to comply with alcohol licensing legislation.
The predicted salary is between 24000 - 36000 £ per year.
At Scotmid Co-operative, we are focused on serving our local communities and improving people’s everyday lives through our different businesses. We’ve been doing this for 160 years, and we will continue to work hard to do this for many more years to come. We’re a co-operative, which means that we are run by our members for the benefit of the local communities that we serve.
Scotmid food’s aim is to be Scotland’s preferred community convenience retailer and a key factor in achieving this is through our people. Our Branch Supervisors are an essential part of the store management team, sharing responsibility for a number of key areas throughout the store and deputising for the Store Manager and Senior Team Leader in their absence.
With a natural flair for teamwork, Branch Supervisors enjoy taking responsibility and are confident in thinking on their feet to resolve a variety of everyday challenges - all with a positive outlook while maintaining great customer and colleague relations.
As a Branch Supervisor you will be a key-holder, often opening or closing the store, and be hands-on in ensuring store standards are second to none and that the store is safe and legal. You will motivate the customer service team to provide a professional, friendly and enthusiastic service at all times, leading by example on food preparation and service, food safety, stock management and customer service.
While previous supervisory experience in retail, particularly in grocery or food to go, would be an advantage, we are looking to hear from anyone with great customer service and team working skills. We are passionate about supporting, challenging and developing people to be the best they can, and we offer a comprehensive induction and training programme to quickly get you up to speed with our business.
To ensure that we comply with alcohol licensing legislation applicants must be aged 18 or over. With excellent benefits, competitive hourly rates and opportunities to develop and grow, a Branch Supervisor position with Scotmid is a great way to progress your retail management career.
Scotmid - Branch Supervisor (FB02) in Kirkliston employer: Scotmid Food
Contact Detail:
Scotmid Food Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scotmid - Branch Supervisor (FB02) in Kirkliston
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Scotmid and its values. Understanding their commitment to local communities will help you connect your experiences to their mission.
✨Tip Number 2
Practice makes perfect! Think about common interview questions for a Branch Supervisor role and rehearse your answers. Focus on your teamwork and customer service skills, as these are key in this position.
✨Tip Number 3
Show your enthusiasm! During the interview, let your passion for retail and community service shine through. Share examples of how you've motivated teams or resolved challenges in previous roles.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the Scotmid site. It shows you're serious about the role and gives you a better chance to stand out!
We think you need these skills to ace Scotmid - Branch Supervisor (FB02) in Kirkliston
Some tips for your application 🫡
Show Your Passion for Community: When writing your application, let us know why you're excited about serving local communities. Share any experiences that highlight your commitment to making a positive impact, as this aligns perfectly with our values at Scotmid.
Highlight Teamwork Skills: As a Branch Supervisor, teamwork is key! Make sure to showcase your ability to work well with others in your application. Use examples from past roles where you’ve successfully collaborated with colleagues to achieve common goals.
Demonstrate Problem-Solving Abilities: We love candidates who can think on their feet! In your written application, include instances where you've tackled challenges head-on and found effective solutions. This will show us that you're ready for the dynamic environment of a retail store.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll find all the information you need to make your application stand out. We can’t wait to hear from you!
How to prepare for a job interview at Scotmid Food
✨Know Your Community
Before the interview, take some time to research Scotmid and its role in the local community. Understanding their values and how they serve their customers will help you demonstrate your alignment with their mission during the interview.
✨Showcase Your Team Spirit
As a Branch Supervisor, teamwork is key. Be ready to share examples of how you've successfully worked in a team or led one in the past. Highlighting your ability to motivate others and resolve conflicts will show that you're a great fit for the role.
✨Prepare for Real-Life Scenarios
Expect questions that ask how you would handle specific situations in the store, like managing stock or dealing with customer complaints. Practising these scenarios beforehand will help you think on your feet and respond confidently.
✨Emphasise Customer Service Skills
Scotmid values great customer service, so be prepared to discuss your approach to ensuring a positive shopping experience. Share any relevant experiences where you went above and beyond for customers, as this will resonate well with the interviewers.