Scotmid - Customer Service Assistant (Food to Go) in Falkirk
Scotmid - Customer Service Assistant (Food to Go)

Scotmid - Customer Service Assistant (Food to Go) in Falkirk

Falkirk Full-Time 950 - 1167 £ / month (est.) No home office possible
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Scotmid Food

At a Glance

  • Tasks: Serve customers with a smile and prepare delicious food on our Food to Go counter.
  • Company: Join Scotmid, a community-focused co-operative with 160 years of service.
  • Benefits: Enjoy competitive pay, flexible hours, and opportunities for career growth.
  • Why this job: Make a real difference in your community while gaining valuable retail experience.
  • Qualifications: Enthusiasm for customer service and good communication skills are essential.
  • Other info: Training provided; previous retail experience is a plus!

The predicted salary is between 950 - 1167 £ per month.

At Scotmid Co-operative, we are focused on serving our local communities and improving people's everyday lives through our different businesses. We've been doing this for 160 years, and we will continue to work hard to do this for many more years to come. We're a co-operative, which means that we are run by our members for the benefit of the local communities that we serve.

Scotmid food's aim is to be Scotland's preferred community convenience retailer and a key factor in achieving this is through our people.

Our stores are open from early in the morning to late at night so a flexible approach is essential. No two days are the same and our Customer Service Assistants enjoy working at a fast pace, doing a variety of tasks from making breakfast rolls through to filling the shelves. As Customer Service Assistant your priority is making sure our customers have a great experience every time they visit the store, through friendly service, great product availability and first-class hygiene standards.

You will be required to prepare and serve various products which could include raw and cooked meat, alcohol, and foods containing allergens. You will also be on your feet for long periods of time, and many of our roles will involve some lifting, carrying and other tasks such as stock merchandising and cleaning.

If you have enthusiasm, a passion for customer service, and excellent communication skills we would love to hear from you. This role will focus on preparing food on our Food to Go counter. Training will be provided but experience in a sales or retail environment would be an advantage, as would previous knowledge of food safety practices.

We are passionate about supporting, challenging and developing people to be the best they can. With excellent benefits, competitive hourly rates and opportunities to develop and grow, a Customer Service Assistant position with Scotmid could be your first step to a long-term career in retail.

Scotmid - Customer Service Assistant (Food to Go) in Falkirk employer: Scotmid Food

At Scotmid Co-operative, we pride ourselves on being a community-focused employer that values our people and their contributions. With a commitment to employee development, competitive pay, and a vibrant work culture, we offer our Customer Service Assistants the chance to thrive in a dynamic environment where no two days are the same. Join us in making a positive impact in our local communities while enjoying flexible working hours and opportunities for career advancement.
Scotmid Food

Contact Detail:

Scotmid Food Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Scotmid - Customer Service Assistant (Food to Go) in Falkirk

✨Tip Number 1

Get to know Scotmid! Research their values and community focus. When you walk into that interview, show them you understand their mission and how you can contribute to making customers' lives better.

✨Tip Number 2

Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during your interview to demonstrate your passion for great service.

✨Tip Number 3

Flexibility is key! Be prepared to discuss your availability and willingness to work varied hours. Show them you're ready to jump in whenever needed, whether it's early mornings or late nights.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Scotmid team and ready to be part of the community-focused culture.

We think you need these skills to ace Scotmid - Customer Service Assistant (Food to Go) in Falkirk

Customer Service
Communication Skills
Food Safety Practices
Flexibility
Fast-Paced Work
Stock Merchandising
Hygiene Standards
Enthusiasm
Teamwork
Attention to Detail
Lifting and Carrying
Sales Experience
Retail Experience

Some tips for your application 🫡

Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see that you’re excited about the role and ready to make a difference in our community.

Tailor Your Experience: Make sure to highlight any relevant experience you have in retail or food service. Even if it’s not directly related, we love to see how your skills can transfer to our fast-paced environment!

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Customer Service Assistant role.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. We can’t wait to hear from you!

How to prepare for a job interview at Scotmid Food

✨Know Your Stuff

Before the interview, make sure you understand Scotmid's values and how they serve their local communities. Familiarise yourself with their Food to Go offerings and think about how you can contribute to providing excellent customer service.

✨Show Your Enthusiasm

During the interview, let your passion for customer service shine through. Share examples of times you've gone above and beyond for customers in previous roles. This will show that you're not just looking for a job, but that you genuinely care about making customers' experiences great.

✨Be Ready for Practical Questions

Expect questions about food safety practices and handling various products. Brush up on your knowledge of allergens and hygiene standards, as these are crucial in a role like this. Being prepared will demonstrate your commitment to maintaining high standards.

✨Flexibility is Key

Since the role requires a flexible approach, be ready to discuss your availability and willingness to work varied shifts. Highlight any past experiences where you've adapted to changing circumstances or taken on different tasks, showing that you're a team player who can handle the fast-paced environment.

Scotmid - Customer Service Assistant (Food to Go) in Falkirk
Scotmid Food
Location: Falkirk
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