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- Tasks: Deliver top-notch customer service and assist with various store tasks.
- Company: Join Scotmid, a community-focused co-operative with 160 years of service.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for career growth.
- Why this job: Be part of a team that makes a real difference in local communities.
- Qualifications: Enthusiasm for customer service and strong communication skills are essential.
- Other info: Training provided; previous retail experience is a plus.
The predicted salary is between 11 - 16 £ per hour.
At Scotmid Co-operative, we are focused on serving our local communities and improving people’s everyday lives through our different businesses. We’ve been doing this for 160 years, and we will continue to work hard to do this for many more years to come. We’re a co-operative, which means that we are run by our members for the benefit of the local communities that we serve.
Scotmid food’s aim is to be Scotland’s preferred community convenience retailer and a key factor in achieving this is through our people. Our stores are open from early in the morning to late at night, so a flexible approach is essential. No two days are the same and our Customer Service Assistants enjoy working at a fast pace, doing a variety of tasks from making breakfast rolls through to filling the shelves.
Your priority is making sure our customers have a great experience every time they visit the store, through friendly service, great product availability and first-class hygiene standards. You may be required to prepare and serve various products which could include raw and cooked meat, alcohol, and foods containing allergens. You will also be on your feet for long periods of time, and many of our roles will involve some lifting, carrying and other tasks such as stock merchandising and cleaning.
If you have enthusiasm, a passion for customer service, and excellent communication skills we would love to hear from you. Training will be provided but experience in a sales or retail environment would be an advantage, as would previous knowledge of food safety practices.
We are passionate about supporting, challenging, and developing people to be the best they can. With excellent benefits, competitive hourly rates, and opportunities to develop and grow, a Customer Service Assistant position with Scotmid could be your first step to a long-term career in retail.
Scotmid - Customer Service Assistant in Elgin employer: Scotmid Food
Contact Detail:
Scotmid Food Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scotmid - Customer Service Assistant in Elgin
✨Tip Number 1
Get to know Scotmid! Research our values and what we stand for. When you walk into that interview, show us you understand our commitment to the community and how you can contribute to making customers' lives better.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. We want to hear those stories, so be ready to share them during your chat with us.
✨Tip Number 3
Flexibility is key! Be prepared to discuss your availability and how you can adapt to our store's busy hours. Show us you're ready to jump in wherever needed, whether it's serving breakfast rolls or stocking shelves.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the Scotmid family. Don’t miss out on this opportunity!
We think you need these skills to ace Scotmid - Customer Service Assistant in Elgin
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see that you’re excited about the role and ready to make a difference in our community.
Tailor Your Experience: Make sure to highlight any relevant experience you have in retail or customer service. Even if it’s not directly related, we love to see how your skills can transfer to making our customers' experiences fantastic!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Customer Service Assistant role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. We can’t wait to hear from you!
How to prepare for a job interview at Scotmid Food
✨Know Your Customer Service Basics
Brush up on the key principles of customer service. Be ready to share examples of how you've provided excellent service in the past, especially in fast-paced environments. This will show your enthusiasm and understanding of what Scotmid values.
✨Show Your Flexibility
Since the role requires a flexible approach, be prepared to discuss your availability and willingness to adapt to different tasks. Highlight any previous experiences where you successfully managed changing priorities or worked varied shifts.
✨Demonstrate Food Safety Awareness
Even if you haven't worked in food retail before, showing that you understand the importance of hygiene and food safety can set you apart. Familiarise yourself with basic food safety practices and be ready to discuss them during the interview.
✨Engage with Enthusiasm
Scotmid is looking for passionate individuals, so let your enthusiasm shine through! Prepare to talk about why you want to work there and how you can contribute to creating a great experience for customers. A positive attitude can make a big difference!
