At a Glance
- Tasks: Lead a dynamic team, ensuring top-notch customer service and store standards.
- Company: Join Scotmid Co-operative, a community-focused retailer with 160 years of history.
- Benefits: Enjoy competitive pay, excellent benefits, and opportunities for career growth.
- Other info: Comprehensive training provided to help you succeed in your role.
- Why this job: Make a real difference in your community while developing your retail management skills.
- Qualifications: Great customer service and teamwork skills; previous retail experience is a plus.
The predicted salary is between 25000 - 30000 € per year.
At Scotmid Co-operative, we are focused on serving our local communities and improving people’s everyday lives through our different businesses. We’ve been doing this for 160 years, and we will continue to work hard to do this for many more years to come. We’re a co-operative, which means that we are run by our members for the benefit of the local communities that we serve.
Scotmid food’s aim is to be Scotland’s preferred community convenience retailer and a key factor in achieving this is through our people. Our Branch Supervisors are an essential part of the store management team, sharing responsibility for a number of key areas throughout the store and deputising for the Store Manager and Senior Team Leader in their absence.
With a natural flair for teamwork, Branch Supervisors enjoy taking responsibility and are confident in thinking on their feet to resolve a variety of everyday challenges - all with a positive outlook while maintaining great customer and colleague relations.
As a Branch Supervisor you will be a key-holder, often opening or closing the store, and be hands-on in ensuring store standards are second to none and that the store is safe and legal. You will motivate the customer service team to provide a professional, friendly and enthusiastic service at all times, leading by example on food preparation and service, food safety, stock management and customer service.
While previous supervisory experience in retail, particularly in grocery or food to go, would be an advantage, we are looking to hear from anyone with great customer service and team working skills. We are passionate about supporting, challenging and developing people to be the best they can, and we offer a comprehensive induction and training program to quickly get you up to speed with our business.
To ensure that we comply with alcohol licensing legislation applicants must be aged 18 or over. With excellent benefits, competitive hourly rates and opportunities to develop and grow, a Branch Supervisor position with Scotmid is a great way to progress your retail management career.
Retail Branch Supervisor — Lead Service & Operations in Dundee employer: Scotmid Food
At Scotmid Co-operative, we pride ourselves on being a community-focused employer that has been dedicated to enhancing the lives of our local communities for over 160 years. As a Branch Supervisor, you will benefit from a supportive work culture that prioritises employee development through comprehensive training programmes and offers competitive pay alongside excellent benefits. Join us in making a meaningful impact while advancing your retail management career in a role that values teamwork and customer service excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Branch Supervisor — Lead Service & Operations in Dundee
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who work at Scotmid or similar companies. A friendly chat can sometimes lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to team leadership and customer service. Think of examples from your past experiences that showcase your skills, especially in handling challenges and motivating a team.
✨Tip Number 3
Show your passion for community service during interviews. Scotmid values local engagement, so share any relevant experiences where you’ve contributed to your community or improved customer relations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Scotmid family and contributing to our mission.
We think you need these skills to ace Retail Branch Supervisor — Lead Service & Operations in Dundee
Some tips for your application 🫡
Show Your Passion for Community:When writing your application, let us know why you're excited about serving local communities. Share any experiences that highlight your commitment to making a positive impact, as this aligns perfectly with our values at Scotmid.
Highlight Teamwork Skills:As a Branch Supervisor, teamwork is key! Make sure to showcase your ability to work well with others in your application. Use examples from past roles where you’ve successfully collaborated with colleagues to achieve common goals.
Demonstrate Problem-Solving Abilities:We love candidates who can think on their feet! In your written application, include instances where you've tackled challenges head-on and found effective solutions. This will show us that you're ready for the dynamic environment of retail.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Scotmid Food
✨Know the Company Inside Out
Before your interview, take some time to research Scotmid Co-operative. Understand their values, mission, and how they serve the community. This will not only show your genuine interest but also help you align your answers with their goals.
✨Showcase Your Leadership Skills
As a Branch Supervisor, you'll need to demonstrate your ability to lead a team. Prepare examples from your past experiences where you've successfully motivated a team or resolved conflicts. Be ready to discuss how you can inspire others to provide excellent customer service.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, like handling a difficult customer or managing stock shortages. Think through these scenarios beforehand and outline your thought process on how you'd tackle them effectively.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions prepared to ask the interviewer. This could be about the team dynamics, training opportunities, or how success is measured in the role. It shows you're engaged and serious about the position.
