Customer Service & Retail Associate — Flexible Hours
Customer Service & Retail Associate — Flexible Hours

Customer Service & Retail Associate — Flexible Hours

Full-Time 11 - 16 £ / hour (est.) No home office possible
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At a Glance

  • Tasks: Deliver top-notch customer service and maintain hygiene standards while preparing food items.
  • Company: Community-focused retailer in Edinburgh with a friendly atmosphere.
  • Benefits: Competitive hourly rates, flexible hours, and opportunities for career growth.
  • Why this job: Join a vibrant team and make a difference in your community every day.
  • Qualifications: Enthusiasm, strong communication skills, and prior retail experience is a plus.
  • Other info: Training provided, perfect for those seeking flexible work hours.

The predicted salary is between 11 - 16 £ per hour.

A community-focused retailer seeks a Customer Service Assistant in Edinburgh. Your role will involve ensuring customers receive excellent service and maintaining high hygiene standards. You'll prepare food items and be on your feet for long hours, so a flexible approach is necessary.

We welcome candidates with enthusiasm and strong communication skills, and while training is provided, prior retail experience is advantageous. This position offers competitive hourly rates and potential for career growth.

Customer Service & Retail Associate — Flexible Hours employer: Scotmid Food

As a community-focused retailer in Edinburgh, we pride ourselves on fostering a supportive and inclusive work environment where employees are encouraged to grow and develop their skills. With flexible hours and competitive pay, we offer a unique opportunity for those looking to make a meaningful impact while enjoying a vibrant team culture that values enthusiasm and strong communication. Join us to be part of a company that not only prioritises customer satisfaction but also invests in your personal and professional growth.
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Contact Detail:

Scotmid Food Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Service & Retail Associate — Flexible Hours

Tip Number 1

Get to know the company! Research their values and community involvement. When you walk into that interview, show them you’re not just another candidate but someone who genuinely cares about their mission.

Tip Number 2

Practice your communication skills! Since this role is all about customer service, think of examples from your past experiences where you’ve gone above and beyond for a customer. We want you to shine in those moments!

Tip Number 3

Be ready to demonstrate your flexibility! This job requires a flexible approach, so be prepared to discuss how you can adapt to different situations and work hours. Show them you’re up for the challenge!

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.

We think you need these skills to ace Customer Service & Retail Associate — Flexible Hours

Customer Service Skills
Communication Skills
Flexibility
Hygiene Standards Awareness
Food Preparation Skills
Retail Experience
Enthusiasm
Teamwork

Some tips for your application 🫡

Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We love candidates who are excited about helping others and creating a positive experience for our customers.

Highlight Relevant Experience: If you've got any previous retail or customer service experience, make sure to mention it! Even if it's not extensive, we appreciate any background that shows you can handle the hustle and bustle of a busy environment.

Be Clear and Concise: Keep your application straightforward and to the point. We want to see your skills and experiences without wading through too much fluff. A well-structured application makes it easier for us to see why you’d be a great fit!

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Scotmid Food

Know the Company

Before your interview, take some time to research the retailer. Understand their values, community involvement, and what sets them apart from others. This will not only help you answer questions more effectively but also show your genuine interest in the role.

Showcase Your Communication Skills

As a Customer Service Assistant, strong communication is key. Prepare examples of how you've successfully interacted with customers in the past. Think about times when you resolved issues or provided exceptional service, and be ready to share these stories during your interview.

Demonstrate Flexibility

Since the job requires a flexible approach, be prepared to discuss your availability and willingness to adapt to different shifts. Highlight any previous experiences where you had to adjust your schedule or take on varied responsibilities, as this will show you're a great fit for the role.

Emphasise Hygiene Standards

Given the importance of maintaining high hygiene standards, it’s a good idea to familiarise yourself with basic food safety practices. You might be asked about how you would ensure cleanliness while preparing food items, so having a few points ready can really impress your interviewers.

Customer Service & Retail Associate — Flexible Hours
Scotmid Food

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