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- Tasks: Lead a team, ensure store standards, and provide excellent customer service.
- Company: Join Scotmid Co-operative, a community-focused retailer with 160 years of history.
- Benefits: Competitive pay, comprehensive training, and opportunities for career growth.
- Why this job: Make a real impact in your community while developing your retail management skills.
- Qualifications: Great customer service and teamwork skills; previous retail experience is a plus.
- Other info: Must be 18 or over to comply with alcohol licensing legislation.
The predicted salary is between 24000 - 36000 £ per year.
At Scotmid Co-operative, we are focused on serving our local communities and improving people’s everyday lives through our different businesses. We’ve been doing this for 160 years, and we will continue to work hard to do this for many more years to come. We’re a co-operative, which means that we are run by our members for the benefit of the local communities that we serve.
Scotmid food’s aim is to be Scotland’s preferred community convenience retailer and a key factor in achieving this is through our people. Our Branch Supervisors are an essential part of the store management team, sharing responsibility for a number of key areas throughout the store and deputising for the Store Manager and Senior Team Leader in their absence.
With a natural flair for teamwork, Branch Supervisors enjoy taking responsibility and are confident in thinking on their feet to resolve a variety of everyday challenges - all with a positive outlook while maintaining great customer and colleague relations.
As a Branch Supervisor you will be a key-holder, often opening or closing the store, and be hands-on in ensuring store standards are second to none and that the store is safe and legal. You will motivate the customer service team to provide a professional, friendly and enthusiastic service at all times, leading by example on food preparation and service, food safety, stock management and customer service.
While previous supervisory experience in retail, particularly in grocery or food to go, would be an advantage, we are looking to hear from anyone with great customer service and team working skills. We are passionate about supporting, challenging and developing people to be the best they can, and we offer a comprehensive induction and training program to quickly get you up to speed with our business.
To ensure that we comply with alcohol licensing legislation applicants must be aged 18 or over. With excellent benefits, competitive hourly rates and opportunities to develop and grow, a Branch Supervisor position with Scotmid is a great way to progress your retail management career.
Scotmid - Branch Supervisor (FB02) in Carluke employer: Scotmid Food
Contact Detail:
Scotmid Food Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scotmid - Branch Supervisor (FB02) in Carluke
✨Tip Number 1
Get to know the company! Research Scotmid's values and community initiatives. When you walk into that interview, show us you understand what makes Scotmid tick and how you can contribute to our mission.
✨Tip Number 2
Practice your customer service scenarios. As a Branch Supervisor, you'll be leading a team and dealing with customers daily. Think of examples from your past experiences where you've excelled in these areas and be ready to share them with us.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional yet approachable. We want to see that you take pride in your appearance, just like we do in our stores.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows us you're genuinely interested in the role and reinforces your enthusiasm for joining the Scotmid family.
We think you need these skills to ace Scotmid - Branch Supervisor (FB02) in Carluke
Some tips for your application 🫡
Show Your Passion for Community: When writing your application, let us know why you’re excited about serving local communities. Share any experiences that highlight your commitment to making a positive impact, as this aligns perfectly with our values at Scotmid.
Highlight Teamwork Skills: As a Branch Supervisor, teamwork is key! Make sure to include examples of how you've successfully worked in a team or led one. We want to see your natural flair for collaboration and how you motivate others.
Be Specific About Your Experience: If you have previous supervisory experience, especially in retail or food service, don’t hold back! Detail your responsibilities and achievements. If not, focus on your customer service skills and any relevant experiences that showcase your ability to handle challenges.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Scotmid Food
✨Know Your Community
Before the interview, take some time to research Scotmid and its role in the local community. Understanding their values and how they serve their customers will help you demonstrate your alignment with their mission during the interview.
✨Showcase Your Team Spirit
As a Branch Supervisor, teamwork is key. Be ready to share examples of how you've successfully worked in a team or led one in the past. Highlight your ability to motivate others and resolve conflicts, as this will resonate well with the interviewers.
✨Prepare for Real-Life Scenarios
Expect situational questions that assess your problem-solving skills. Think of specific challenges you've faced in previous roles and how you handled them. This will show your ability to think on your feet, which is crucial for the Branch Supervisor position.
✨Emphasise Customer Service Excellence
Scotmid values great customer service, so be prepared to discuss your approach to ensuring a positive customer experience. Share any relevant experiences where you went above and beyond to meet customer needs, as this will highlight your commitment to their standards.