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For Companies At a Glance
- Tasks: Lead the team, ensure excellent customer service, and manage store operations.
- Company: Scotmid Co-operative has been serving communities for 160 years, focusing on local needs.
- Benefits: Enjoy competitive pay, comprehensive training, and opportunities for career growth.
- Why this job: Join a supportive culture that values community impact and personal development.
- Qualifications: Retail supervisory experience is a plus; strong teamwork and customer service skills are essential.
- Other info: Must be 18+ due to alcohol licensing regulations.
The predicted salary is between 24000 - 36000 £ per year.
Join to apply for the role at Scotmid Co-operative.
About the role
At Scotmid Co-operative, we focus on serving our local communities and improving people's everyday lives through our various businesses. We have been doing this for 160 years and are committed to continuing this legacy. As a co-operative, we are run by our members for the benefit of the communities we serve. Our Scotmid Foods aim is to be Scotland's preferred community convenience retailer, and a key to achieving this is through our people.
Key responsibilities
- Share responsibility for key areas throughout the store and deputise for the Store Manager and Senior Team Leader in their absence.
- Motivate the customer service team to deliver professional, friendly, and enthusiastic service at all times.
- Lead by example in food preparation, food safety, stock management, and customer service.
- Act as a key-holder, often opening or closing the store, ensuring store standards are maintained, and the store is safe and legal.
Candidate requirements
- Previous supervisory experience in retail, especially in grocery or food to go, is advantageous but not essential.
- Strong customer service and team working skills.
- Must be aged 18 or over to comply with alcohol licensing legislation.
Additional information
We offer a comprehensive induction and training program to help you quickly adapt to our business. With excellent benefits, competitive hourly rates, and opportunities for growth, a Branch Supervisor role at Scotmid is a great step for your retail management career.
Details
- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Management
- Industry: Retail
Scotmid - Branch Supervisor (FB03) employer: Scotmid Co-operative
Contact Detail:
Scotmid Co-operative Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scotmid - Branch Supervisor (FB03)
✨Tip Number 1
Familiarise yourself with Scotmid's values and community focus. Understanding their commitment to serving local communities will help you align your answers during the interview, showcasing how you can contribute to their mission.
✨Tip Number 2
Prepare examples from your previous experience that demonstrate your leadership and customer service skills. Think of specific situations where you motivated a team or improved customer satisfaction, as these will resonate well with the role.
✨Tip Number 3
Research common challenges faced in retail management, particularly in grocery settings. Being able to discuss these challenges and how you would address them can set you apart as a proactive candidate.
✨Tip Number 4
Network with current or former employees of Scotmid if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace Scotmid - Branch Supervisor (FB03)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and candidate requirements. Tailor your application to highlight how your experience aligns with the role of Branch Supervisor at Scotmid.
Highlight Relevant Experience: If you have previous supervisory experience in retail, especially in grocery or food to go, make sure to emphasise this in your CV and cover letter. Use specific examples to demonstrate your leadership and customer service skills.
Craft a Strong Cover Letter: Write a personalised cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Scotmid and how you can contribute to their mission of serving local communities.
Proofread Your Application: Before submitting your application, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Scotmid Co-operative
✨Show Your Leadership Skills
As a Branch Supervisor, you'll need to motivate and lead your team. Be prepared to share examples of how you've successfully managed a team in the past, highlighting your ability to inspire and support others.
✨Demonstrate Customer Service Excellence
Scotmid values strong customer service. Think of specific instances where you went above and beyond for a customer. This will show your commitment to delivering a friendly and professional service.
✨Know the Company Values
Familiarise yourself with Scotmid's mission and values. Understanding their focus on community and co-operative principles will help you align your answers with what they stand for during the interview.
✨Prepare for Situational Questions
Expect questions that assess how you would handle various scenarios in the store. Practice responses to common situations, such as dealing with difficult customers or managing stock issues, to demonstrate your problem-solving skills.
