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- Tasks: Lead the store team, ensuring excellent customer service and maintaining store standards.
- Company: Scotmid Co-operative has been serving local communities for 160 years, focusing on improving everyday lives.
- Benefits: Enjoy competitive pay, comprehensive training, and opportunities for career growth.
- Why this job: Join a supportive team that values your development and offers a positive work culture.
- Qualifications: Previous retail experience is a plus, but strong customer service and teamwork skills are essential.
- Other info: Applicants must be 18 or over due to alcohol licensing laws.
The predicted salary is between 24000 - 36000 £ per year.
Join to apply for the Scotmid – Branch Supervisor (FB02) role at Scotmid Co-operative At Scotmid Co-operative, we are focused on serving our local communities and improving people\’s everyday lives through our different businesses. We\’ve been doing this for 160 years, and we will continue to work hard to do this for many more years to come. We are a co-operative, run by our members for the benefit of the local communities we serve. Our Scotmid Foods aim is to be Scotland\’s preferred community convenience retailer, and a key factor in achieving this is through our people. Our Branch Supervisors are an essential part of the store management team, sharing responsibility for key areas throughout the store and deputising for the Store Manager and Senior Team Leader in their absence. With a natural flair for teamwork, Branch Supervisors enjoy taking responsibility and are confident in thinking on their feet to resolve everyday challenges—all with a positive outlook while maintaining excellent customer and colleague relations. As a Branch Supervisor, you will be a key-holder, often opening or closing the store, and ensuring store standards are maintained, the store is safe and legal. You will motivate the customer service team to provide professional, friendly, and enthusiastic service at all times, leading by example in food preparation, food safety, stock management, and customer service. While previous supervisory experience in retail, particularly in grocery or food-to-go, would be advantageous, we are eager to hear from candidates with excellent customer service and teamwork skills. We are passionate about supporting, challenging, and developing our people to be the best they can be. We offer a comprehensive induction and training program to help you quickly get up to speed with our business. Applicants must be aged 18 or over to comply with alcohol licensing legislation. With excellent benefits, competitive hourly rates, and opportunities for development and growth, a Branch Supervisor position with Scotmid is an excellent way to advance your retail management career. #J-18808-Ljbffr
Scotmid - Branch Supervisor (FB02) employer: Scotmid Co-operative
Contact Detail:
Scotmid Co-operative Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scotmid - Branch Supervisor (FB02)
✨Tip Number 1
Familiarise yourself with Scotmid's values and community focus. Understanding their commitment to local communities will help you align your answers during interviews and demonstrate that you're a good fit for their culture.
✨Tip Number 2
Highlight your teamwork skills in conversations or during interviews. Since the role requires collaboration with the customer service team, sharing specific examples of how you've successfully worked in teams can set you apart.
✨Tip Number 3
Prepare to discuss your problem-solving abilities. As a Branch Supervisor, you'll need to think on your feet, so be ready to share instances where you've effectively resolved challenges in a retail environment.
✨Tip Number 4
Research common retail management practices, especially in grocery or food-to-go sectors. Being knowledgeable about industry standards will show your enthusiasm for the role and your readiness to take on supervisory responsibilities.
We think you need these skills to ace Scotmid - Branch Supervisor (FB02)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Branch Supervisor at Scotmid. Highlight your relevant experience in retail and customer service in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your teamwork abilities, supervisory experience, and any relevant achievements in customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for community service and your understanding of Scotmid's values. Mention specific examples of how you've successfully led teams or improved customer experiences in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Scotmid Co-operative
✨Show Your Team Spirit
As a Branch Supervisor, teamwork is crucial. Be prepared to discuss your experiences working in teams and how you’ve motivated others. Highlight any specific examples where you led a team or resolved conflicts.
✨Demonstrate Customer Service Skills
Scotmid values excellent customer service. Think of scenarios where you provided outstanding service or handled difficult customers. Be ready to share these stories to showcase your ability to maintain positive customer relations.
✨Know the Business
Familiarise yourself with Scotmid's mission and values. Understanding their focus on community and customer service will help you align your answers with what they are looking for in a candidate.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving skills. Prepare for situational questions that may ask how you would handle specific challenges in the store, such as managing stock or dealing with a customer complaint.
