At a Glance
- Tasks: Provide top-notch technical support and service to clients in the field.
- Company: Join Scotmas Group, a leader in hygiene protection and water treatment.
- Benefits: Competitive salary, private health insurance, pension scheme, and flexible working hours.
- Other info: Be part of a forward-thinking company committed to sustainability and community.
- Why this job: Make a real impact by tackling critical issues like water scarcity and disease control.
- Qualifications: Experience in plumbing or as a Field Service Engineer is preferred.
The predicted salary is between 30000 - 40000 € per year.
About the Company
Scotmas Group is headquartered in Kelso in the Scottish Borders. We are a world leader in hygiene protection and water treatment, developing and manufacturing products that protect against insect and water-borne diseases encountered around the world. We are currently going through an expansion growth within the business, making this an exciting time to join a forward-thinking local company that has attained the certified B Corporation standard.
Working with the Local Community
This achievement is a boost for Scotmas and the wider Scottish Borders community. As a business rooted in the region, Scotmas is committed to creating high-quality jobs, apprenticeships, and meaningful career opportunities that contribute to the local economy. The B Corp certification reinforces Scotmas' dedication to supporting the community by fostering local talent, partnering with nearby businesses, and backing charitable initiatives that make a real difference.
Our Mission in Action: Tackling critical issues like water scarcity, marine pollution, and disease control with practical, impactful solutions.
Commitment to People and Planet: Staying true to our promise to prioritise sustainability and community impact alongside financial success.
Leadership and Trust: Showing our customers, partners, and team that Scotmas is serious about doing business the right way.
About the Role
We are seeking a dedicated and skilled Field Service Engineer Level 2 to join our dynamic team. In this role, you will be responsible for providing exceptional technical support and service to our clients in the field. You will play a crucial part in ensuring the optimal performance of our equipment and systems, addressing any issues that arise, and delivering solutions that meet our customers' needs. This position requires a proactive approach, strong problem-solving abilities, and excellent communication skills. Working a 4-day week and a weekend call-out rota (1 in 4).
Responsibilities
- Conduct on-site installation, maintenance, and repairs of equipment and systems.
- Troubleshoot technical issues and provide effective solutions in a timely manner.
- Collaborate with clients to understand their needs and deliver tailored service.
- Maintain accurate records of service activities, including reports on repairs and maintenance performed.
- Provide training to clients on the proper use and maintenance of equipment.
- Ensure compliance with health and safety regulations while performing duties.
- Stay updated on industry trends and advancements to enhance service delivery.
- Chemical handling, COSHH understanding.
Qualifications
N/SVQ or equivalent experience in plumbing/heating operations.
Required Skills
- Proven experience as a Field Service Engineer or Plumber role is preferred.
- Strong technical background with knowledge of mechanical, electrical, or electronic systems in the water treatment sector is desirable.
- Excellent problem-solving skills with the ability to think critically under pressure.
- Strong interpersonal skills with the ability to communicate effectively with clients and team members.
- A valid driving licence is essential for travel to client sites.
- Flexibility to work irregular hours as needed to meet client demands.
- Self-motivated with strong ethical and working principles.
Preferred Skills
Experience in the water treatment sector.
Pay range and compensation package
Competitive salary, Group Personal Pension, Private Health Insurance after 3 years of service, Death in service cover, Income protection cover, Employee Assistance Programme (EAP), Bike to work scheme, Electric car scheme, Work vehicle for travel to customers.
Equal Opportunity Statement
Scotmas Group is committed to diversity and inclusion. We welcome applicants from all backgrounds and are dedicated to creating an inclusive environment for all employees.
Apply
If you are interested in the position and would like to know more or apply to be part of this forward-thinking organisation, please send us a copy of your updated CV along with a cover letter highlighting your skills and experience that make you the ideal candidate for the role.
Field Services Engineer Level 2 in Milton employer: Scotmas - Chlorine Dioxide Specialists | B Corp Certified
Scotmas Group is an exceptional employer located in the heart of the Scottish Borders, dedicated to fostering a supportive and inclusive work culture. With a commitment to sustainability and community impact, employees benefit from meaningful career opportunities, competitive salaries, and a range of perks including private health insurance and a four-day work week. Joining Scotmas means being part of a forward-thinking team that values personal growth and actively contributes to tackling global challenges.
Contact Detail:
Scotmas - Chlorine Dioxide Specialists | B Corp Certified Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Field Services Engineer Level 2 in Milton
✨Tip Number 1
Get to know Scotmas Group and their mission! Research their values, especially their commitment to sustainability and community impact. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn to get insider info about the company culture and what they look for in a Field Service Engineer. Plus, it’s a great way to make connections that could help you land the job!
✨Tip Number 3
Prepare for technical questions! Brush up on your knowledge of mechanical, electrical, and electronic systems relevant to water treatment. Being able to demonstrate your expertise will set you apart from other candidates.
✨Tip Number 4
Don’t forget to showcase your problem-solving skills! Think of specific examples from your past experiences where you tackled challenges effectively. This will highlight your proactive approach and make you a standout candidate for the role.
We think you need these skills to ace Field Services Engineer Level 2 in Milton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Field Services Engineer role. Highlight relevant experience, especially in plumbing or water treatment, and showcase your technical skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your skills align with our mission at Scotmas. Let us know what excites you about joining a forward-thinking company like ours.
Showcase Problem-Solving Skills:In your application, don’t forget to mention specific examples of how you've tackled challenges in previous roles. We love candidates who can think on their feet and provide effective solutions, so let us see your problem-solving prowess!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the latest updates. Plus, it shows you're keen on joining our team at Scotmas!
How to prepare for a job interview at Scotmas - Chlorine Dioxide Specialists | B Corp Certified
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to plumbing and water treatment systems. Be ready to discuss specific equipment you've worked with and any troubleshooting experiences you've had. This will show that you're not just familiar with the basics, but that you can handle real-world challenges.
✨Show Your Problem-Solving Skills
Prepare to share examples of how you've tackled difficult situations in the past. Think of a time when you faced a technical issue and how you resolved it. This will demonstrate your critical thinking abilities and your proactive approach, which are key for a Field Service Engineer.
✨Communicate Clearly
Since you'll be working closely with clients, practice explaining complex technical concepts in simple terms. During the interview, focus on your communication skills and how you can tailor your service to meet client needs. This will highlight your interpersonal skills and ability to build relationships.
✨Align with Their Values
Familiarise yourself with Scotmas Group's commitment to sustainability and community impact. Be prepared to discuss how your personal values align with theirs, especially regarding their B Corporation certification. Showing that you care about their mission will set you apart as a candidate who fits well within their culture.
