At a Glance
- Tasks: Provide technical support and service to clients, ensuring optimal equipment performance.
- Company: Join Scotmas Group, a leader in hygiene protection and water treatment.
- Benefits: Competitive salary, private health insurance, pension scheme, and flexible working hours.
- Other info: Work a 4-day week with opportunities for career growth and community involvement.
- Why this job: Make a real impact on community health while working with innovative solutions.
- Qualifications: Experience in plumbing or field service engineering; strong problem-solving skills required.
The predicted salary is between 30000 - 40000 £ per year.
About the Company
Scotmas Group is headquartered in Kelso in the Scottish Borders. We are a world leader in hygiene protection and water treatment, developing and manufacturing products that protect against insect and water-borne diseases encountered around the world. We are currently going through an expansion growth within the business, making this an exciting time to join a forward-thinking local company that has attained the certified B Corporation standard.
Working with the Local Community
This achievement is a boost for Scotmas and the wider Scottish Borders community. As a business rooted in the region, Scotmas is committed to creating high-quality jobs, apprenticeships, and meaningful career opportunities that contribute to the local economy. The B Corp certification reinforces Scotmas' dedication to supporting the community by fostering local talent, partnering with nearby businesses, and backing charitable initiatives that make a real difference.
Our Mission in Action: Tackling critical issues like water scarcity, marine pollution, and disease control with practical, impactful solutions.
Commitment to People and Planet: Staying true to our promise to prioritise sustainability and community impact alongside financial success.
Leadership and Trust: Showing our customers, partners, and team that Scotmas is serious about doing business the right way.
About the Role
We are seeking a dedicated and skilled Field Service Engineer Level 2 to join our dynamic team. In this role, you will be responsible for providing exceptional technical support and service to our clients in the field. You will play a crucial part in ensuring the optimal performance of our equipment and systems, addressing any issues that arise, and delivering solutions that meet our customers' needs. This position requires a proactive approach, strong problem-solving abilities, and excellent communication skills. Working a 4-day week and a weekend call-out rota (1 in 4). The person can be based anywhere between Manchester and Carlisle as we cover most of the UK.
Responsibilities
- Conduct on-site installation, maintenance, and repairs of equipment and systems.
- Troubleshoot technical issues and provide effective solutions in a timely manner.
- Collaborate with clients to understand their needs and deliver tailored service.
- Maintain accurate records of service activities, including reports on repairs and maintenance performed.
- Provide training to clients on the proper use and maintenance of equipment.
- Ensure compliance with health and safety regulations while performing duties.
- Stay updated on industry trends and advancements to enhance service delivery.
- Chemical handling, COSHH understanding.
Qualifications
N/SVQ or equivalent experience in plumbing/heating operations.
Required Skills
- Proven experience as a Field Service Engineer or Plumber role is preferred.
- Strong technical background with knowledge of mechanical, electrical, or electronic systems in the water treatment sector is desirable.
- Excellent problem-solving skills with the ability to think critically under pressure.
- Strong interpersonal skills with the ability to communicate effectively with clients and team members.
- A valid driving licence is essential for travel to client sites.
- Flexibility to work irregular hours as needed to meet client demands.
- Self-motivated with strong ethical and working principles.
Preferred Skills
Experience in the water treatment sector.
Pay range and compensation package
Competitive salary, Group Personal Pension, Private Health Insurance after 3 years of service, Death in service cover, Income protection cover, Employee Assistance Programme (EAP), Bike to work scheme, Electric car scheme, Work vehicle for travel to customers.
Equal Opportunity Statement
Scotmas Group is committed to diversity and inclusion. We welcome applicants from all backgrounds and are dedicated to creating an inclusive environment for all employees.
Apply
If you are interested in the position and would like to know more or apply to be part of this forward-thinking organisation, please send us a copy of your updated CV along with a cover letter highlighting your skills and experience that make you the ideal candidate for the role.
Field Services Engineer Level 2 in Manchester employer: Scotmas - Chlorine Dioxide Specialists | B Corp Certified
Scotmas Group is an exceptional employer located in the heart of the Scottish Borders, dedicated to fostering a supportive and inclusive work environment. With a strong commitment to sustainability and community impact, employees benefit from a competitive salary, comprehensive health insurance, and opportunities for professional growth within a forward-thinking company that values local talent. Join us as we tackle critical global issues while enjoying a flexible work schedule and a culture that prioritises both people and planet.
Contact Details:
Scotmas - Chlorine Dioxide Specialists | B Corp Certified Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Field Services Engineer Level 2 in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with Scotmas employees on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Show your passion for the role! When you get the chance to chat with someone from Scotmas, make sure to express your enthusiasm for water treatment and sustainability. Let them know why you want to be part of their mission.
✨Tip Number 3
Prepare for the interview by researching Scotmas and their recent projects. Knowing about their B Corp certification and community initiatives will help you stand out as a candidate who truly aligns with their values.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Scotmas team.
We think you need these skills to ace Field Services Engineer Level 2 in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Field Services Engineer role. Highlight relevant experience, especially in plumbing or water treatment, and showcase your problem-solving skills. We want to see how your background aligns with what we do at Scotmas!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about joining Scotmas and how you can contribute to our mission. Be sure to mention any specific skills that make you a great fit for the team.
Showcase Your Technical Skills:Since this role requires a strong technical background, don’t forget to highlight your experience with mechanical, electrical, or electronic systems. We love seeing candidates who can demonstrate their hands-on expertise and knowledge in the field!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Scotmas - Chlorine Dioxide Specialists | B Corp Certified
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to plumbing and heating operations, especially in the water treatment sector. Be ready to discuss specific systems and equipment you've worked with, as this will show your expertise and confidence.
✨Showcase Problem-Solving Skills
Prepare examples of how you've tackled technical issues in the past. Think of situations where you had to troubleshoot under pressure and how you delivered effective solutions. This will demonstrate your critical thinking and proactive approach.
✨Communicate Clearly
Since you'll be working closely with clients, practice articulating your thoughts clearly and concisely. Role-play common scenarios where you might need to explain technical concepts or provide training to clients, ensuring you can convey information effectively.
✨Align with Company Values
Familiarise yourself with Scotmas Group's commitment to sustainability and community impact. Be prepared to discuss how your personal values align with theirs, and share any relevant experiences that highlight your dedication to these principles.
