At a Glance
- Tasks: Provide top-notch technical support and service to clients in the field.
- Company: Join Scotmas Group, a leader in hygiene protection and water treatment.
- Benefits: Enjoy a competitive salary, private health insurance, and a 4-day work week.
- Other info: Be part of a diverse team committed to sustainability and community impact.
- Why this job: Make a real impact by tackling critical issues like water scarcity and pollution.
- Qualifications: N/SVQ or equivalent experience in plumbing/heating operations required.
The predicted salary is between 30000 - 40000 € per year.
About the Company
Scotmas Group is headquartered in Kelso in the Scottish Borders. We are a world leader in hygiene protection and water treatment, developing and manufacturing products that protect against insect and water-borne diseases encountered around the world. We are currently going through an expansion growth within the business, making this an exciting time to join a forward-thinking local company that has attained the certified B Corporation standard.
Working with the Local Community
This achievement is a boost for Scotmas and the wider Scottish Borders community. As a business rooted in the region, Scotmas is committed to creating high-quality jobs, apprenticeships, and meaningful career opportunities that contribute to the local economy. The B Corp certification reinforces Scotmas' dedication to supporting the community by fostering local talent, partnering with nearby businesses, and backing charitable initiatives that make a real difference. By aligning growth with the needs of the Scottish Borders, the company aims to create a positive ripple effect that benefits everyone in the region.
Our Mission in Action: Tackling critical issues like water scarcity, marine pollution, and disease control with practical, impactful solutions.
Commitment to People and Planet: Staying true to our promise to prioritise sustainability and community impact alongside financial success.
Leadership and Trust: Showing our customers, partners, and team that Scotmas is serious about doing business the right way.
About the Role
We are seeking a dedicated and skilled Field Service Engineer Level 2 to join our dynamic team. In this role, you will be responsible for providing exceptional technical support and service to our clients in the field. You will play a crucial part in ensuring the optimal performance of our equipment and systems, addressing any issues that arise, and delivering solutions that meet our customers' needs. This position requires a proactive approach, strong problem-solving abilities, and excellent communication skills. Working a 4-day week and a weekend call-out rota (1 in 4).
Responsibilities
- Conduct on-site installation, maintenance, and repairs of equipment and systems.
- Troubleshoot technical issues and provide effective solutions in a timely manner.
- Collaborate with clients to understand their needs and deliver tailored service.
- Maintain accurate records of service activities, including reports on repairs and maintenance performed.
- Provide training to clients on the proper use and maintenance of equipment.
- Ensure compliance with health and safety regulations while performing duties.
- Stay updated on industry trends and advancements to enhance service delivery.
- Chemical handling, COSHH understanding.
Qualifications
- N/SVQ or equivalent experience in plumbing/heating operations.
Required Skills
- Proven experience as a Field Service Engineer or Plumber role is preferred.
- Strong technical background with knowledge of mechanical, electrical, or electronic systems in the water treatment sector is desirable.
- Excellent problem-solving skills with the ability to think critically under pressure.
- Strong interpersonal skills with the ability to communicate effectively with clients and team members.
- A valid driving licence is essential for travel to client sites.
- Flexibility to work irregular hours as needed to meet client demands.
- Self-motivated with strong ethical and working principles.
Preferred Skills
- Experience in the water treatment sector.
Pay range and compensation package
Competitive salary, Group Personal Pension, Private Health Insurance after 3 years of service, Death in service cover, Income protection cover, Employee Assistance Programme (EAP), Bike to work scheme, Electric car scheme, Work vehicle for travel to customers.
Equal Opportunity Statement
Scotmas Group is committed to diversity and inclusion. We welcome applicants from all backgrounds and are dedicated to creating an inclusive environment for all employees.
Apply
If you are interested in the position and would like to know more or apply to be part of this forward-thinking organisation, please send us a copy of your updated CV along with a cover letter highlighting your skills and experience that make you the ideal candidate for the role.
Field Services Engineer Level 2 in Glasgow employer: Scotmas - Chlorine Dioxide Specialists | B Corp Certified
Scotmas Group is an exceptional employer located in the picturesque Scottish Borders, dedicated to creating high-quality jobs and meaningful career opportunities while prioritising sustainability and community impact. With a commitment to employee growth, a competitive benefits package, and a supportive work culture, Scotmas fosters a dynamic environment where team members can thrive and contribute to tackling critical global issues. Join us in making a real difference while enjoying a balanced work-life with a 4-day week and various employee perks.
Contact Detail:
Scotmas - Chlorine Dioxide Specialists | B Corp Certified Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Field Services Engineer Level 2 in Glasgow
✨Tip Number 1
Get to know Scotmas Group and their mission! Research their products and values, especially their commitment to sustainability and community impact. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn to get insider info about the company culture and what they look for in a Field Service Engineer. Plus, it’s a great way to make connections that could help you land the job!
✨Tip Number 3
Prepare for the interview by practising common technical questions related to plumbing and water treatment systems. Be ready to showcase your problem-solving skills with real-life examples. Remember, they want to see how you think on your feet!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining a forward-thinking company like Scotmas. Good luck!
We think you need these skills to ace Field Services Engineer Level 2 in Glasgow
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Field Services Engineer role. Highlight relevant experience, especially in plumbing or water treatment, and showcase your technical skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about working with Scotmas and how your skills align with our mission. Be genuine and let us know what excites you about this opportunity.
Showcase Problem-Solving Skills:In your application, don’t forget to mention specific examples of how you've tackled challenges in previous roles. We love candidates who can think on their feet and provide effective solutions, so let us know how you’ve done this before!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the latest updates. Plus, it shows you're keen on joining our forward-thinking team!
How to prepare for a job interview at Scotmas - Chlorine Dioxide Specialists | B Corp Certified
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to plumbing, heating operations, and water treatment systems. Be ready to discuss specific experiences where you've solved problems or improved service delivery.
✨Show Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous roles. Think about times when you had to troubleshoot equipment issues or provide tailored solutions for clients. This will demonstrate your proactive approach and critical thinking abilities.
✨Communicate Clearly
Since this role involves a lot of client interaction, practice articulating your thoughts clearly and confidently. You might want to role-play with a friend to get comfortable explaining technical concepts in simple terms.
✨Align with Scotmas' Values
Familiarise yourself with Scotmas' commitment to sustainability and community impact. Be prepared to discuss how your personal values align with theirs, especially regarding their B Corporation certification and local community initiatives.
