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- Tasks: Lead the infrastructure team and ensure seamless IT support delivery.
- Company: Join SRUC, a leader in agricultural and rural research and education.
- Benefits: Enjoy generous leave, enhanced pension, flexible working, and tailored development.
- Why this job: Make a real impact on technology that supports education and research.
- Qualifications: Experience in IT operations and team leadership required.
- Other info: Be part of a diverse and inclusive workplace with excellent growth opportunities.
The predicted salary is between 36000 - 60000 ÂŁ per year.
About the team: SRUC's information & Digital Services Group (IDS) provides and manages the information technology, digital systems and information security services that support SRUC's core activities — including teaching, learning, research, professional consultancy and administration services.
About the opportunity: Reporting to the Head of Information and Digital Services, the Head of Operations (Infrastructure & Support Services) is responsible for leading both the infrastructure team and the IT support function, ensuring seamless delivery of core systems and responsive 1st and 2nd line support. This will include the design, development, support, and management of SRUC's infrastructure systems, networks, endpoints and audio visual systems to ensure that the systems deliver business-agreed levels of performance, capacity, availability, security and resilience.
The postholder will ensure that infrastructure and support services meet business-agreed levels of performance, availability, user experience and user satisfaction in line with ITIL best practice. The postholder will work in strategic partnership with the IDS Leadership Team to develop, deliver and support the current and future architecture and operations of SRUC systems, duties will include analysis/research, teaching/learning support, service delivery and line management of a team of IT professionals.
Full details of the responsibilities and requirements of this role can be found in the Job Particulars document which you must read before applying.
Closing date: 1st February 2026
Eligibility for Sponsorship: For the purposes of sponsorship, this role may be eligible for sponsorship depending on candidate circumstances.
Why work for SRUC?
- Generous annual leave
- Enhanced pension contributions (5% employee and 10% employer)
- Cycle to work scheme
- Discounted RAC Membership
- Generous family leave
- Flexible working patterns
- Hybrid working solutions (in some areas)
- Tailored investment in individuals' learning and development
How to Apply: Please complete an online application form by pressing “apply”.
SRUC is committed to valuing Diversity, advancing Equality and respecting Human Rights throughout the organisation and encouraging applications from disabled people using the “Disability Confident Employer” symbol. SRUC is a member of the Athena SWAN charter.
SRUC. A Charitable company limited by guarantee, SC003712. Registered in Scotland No SC103046
Locations
Head of Operations - Infrastructure & Support Services in Edinburgh, Scotland employer: Scotland's Rural College
Contact Detail:
Scotland's Rural College Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Operations - Infrastructure & Support Services in Edinburgh, Scotland
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching SRUC and its values. Understand their operations and think about how your skills can contribute to their goals. Tailor your responses to show you're the perfect fit for the Head of Operations role.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online resources to get comfortable with common questions. The more you practice, the more confident you'll feel when it’s time to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Head of Operations - Infrastructure & Support Services in Edinburgh, Scotland
Some tips for your application 🫡
Read the Job Particulars: Before diving into your application, make sure to read the Job Particulars document thoroughly. It’s packed with essential details about the role and will help you tailor your application to what we’re really looking for.
Showcase Your Experience: When writing your application, highlight your relevant experience in infrastructure management and IT support. We want to see how your background aligns with our needs, so don’t hold back on those achievements!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon unless it’s necessary. We appreciate a well-structured application that’s easy to read and understand.
Apply Through Our Website: Make sure to apply through our website by clicking the 'apply' button. This helps us keep track of your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Scotland's Rural College
✨Know Your Stuff
Make sure you’re well-versed in the specifics of infrastructure systems and IT support functions. Brush up on ITIL best practices, as they’ll likely come up during your chat. Being able to discuss how you’ve implemented these in past roles will show you’re the right fit.
✨Showcase Leadership Skills
As a Head of Operations, you’ll need to demonstrate your ability to lead a team effectively. Prepare examples of how you’ve managed teams in the past, focusing on your approach to fostering collaboration and ensuring high performance.
✨Understand Their Needs
Research SRUC’s current infrastructure and support services. Be ready to discuss how you can enhance their operations and user experience. Tailoring your answers to their specific challenges will show that you’re genuinely interested in the role.
✨Ask Smart Questions
Prepare insightful questions about the team dynamics, future projects, and how success is measured in this role. This not only shows your interest but also helps you gauge if the company culture aligns with your values.