Technician

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About The Team:

SRUC Veterinary Services provides disease surveillance and analytical testing via our Veterinary and Analytical Laboratory and our network of disease surveillance hubs situated throughout Scotland. We provide national veterinary disease surveillance for the Scottish Government and collaborate with APHA to support statutory disease control schemes.

Our Veterinary Services team are experts in animal disease diagnosis, and we process over one million animal and material samples each year. Close links with research and development activities within SRUC and in several other academic and research institutions ensure that our UK, EU and international clients benefit from practical support coupled with expert scientific advice.

Our suite of services supports clients like vets, farmers and pharmaceutical companies by providing diagnostic testing for farm livestock and companion animals, as well as livestock health schemes, livestock health planning, veterinary CPD courses and external quality assessment schemes.

The Opportunity:

SRUC Veterinary Services processes approximately 600,000 samples each year from farmers and veterinary practitioners across the UK. As a Technician, you will play a vital role in supporting animal health diagnostics and health schemes by managing samples throughout their lifecycle, from receipt and registration through to reporting and customer communication.

You will provide technical, administrative and customer support within a fast-paced laboratory environment, ensuring samples are processed accurately and efficiently in accordance with Quality Management System (QMS) procedures and UKAS accreditation requirements. The role also includes supporting laboratory automation systems, equipment maintenance activities, and providing functional supervision and guidance to Laboratory Assistant/Administrators.

Key elements of this role include:

• Receive, assess, register, process and distribute veterinary diagnostic and health scheme samples.
• Maintain accurate records and enter results using Laboratory Information Management Systems (LIMS) and health scheme databases. xgikmsk
• Provide first-line customer support, responding to enquiries from farmers, veterinary practices and other stakeholders via telephone and email.
• Investigate and resolve sampl Please click on the apply button to read the full job description