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- Tasks: Join our Health Scheme team to support farmers and vets with health scheme services.
- Company: SRUC is a leading organization in agriculture and rural development in Scotland and Europe.
- Benefits: Enjoy a dynamic work environment with opportunities for professional growth and training.
- Why this job: Make a real impact in agriculture while working with a passionate team dedicated to innovation.
- Qualifications: Experience in a technical role and strong communication skills are essential.
- Other info: This position is based at the St Boswells disease surveillance centre.
The predicted salary is between 30000 - 42000 £ per year.
About the team: SRUC is unique in Scotland and one of the largest organisations of its kind in Europe. Our ambitious and exciting vision is to work at local, national and international levels, leading innovation and sustainable development in agriculture and rural sectors. St Boswells disease surveillance centre is situated in the southeast of Scotland and provides a diagnostic and consultancy service to the sheep and cattle farmers of the area and their veterinary surgeons. The centre manages both the sheep and cattle health schemes such offered by SRUC. About the opportunity: An exciting opportunity has arisen for an experienced technician to join the Health Scheme team at St Boswells disease surveillance centre. The main responsibilities of this role will be to: Provide an efficient and reliable service to Health Scheme clients Lead on specific area(s) of work Support Team Leaders and Health Scheme Veterinary Manager Deal with queries by phone, email and Teams from internal and external customers Develop and maintain a good understanding of the rules of the Health Schemes Register samples in Health Schemes database, including labelling Contact farmers and vet practices to resolve issues Advise clients on health scheme requirements/rules, and problem solving Assist with staff training Assist…
Technician - Health Schemes employer: Scotland's Rural College (SRUC) Careers
Contact Detail:
Scotland's Rural College (SRUC) Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technician - Health Schemes
✨Tip Number 1
Familiarize yourself with the specific health schemes offered by SRUC. Understanding the nuances of these programs will not only help you in your role but also impress the hiring team during your interactions.
✨Tip Number 2
Network with professionals in the agriculture and veterinary sectors. Engaging with individuals who are already part of the health schemes can provide you with valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your experience with customer service, especially in handling queries via phone and email. Highlighting your communication skills will be crucial since you'll be dealing with clients regularly.
✨Tip Number 4
Stay updated on the latest developments in disease surveillance and agricultural health. Showing that you are proactive about learning will demonstrate your commitment to the role and the organization.
We think you need these skills to ace Technician - Health Schemes
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Technician - Health Schemes position. Understand the key responsibilities and required skills, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience related to health schemes, veterinary services, or agricultural support. Use specific examples to demonstrate your expertise and how it aligns with the role.
Showcase Communication Skills: Since the role involves dealing with queries from clients via phone, email, and Teams, highlight your communication skills. Provide examples of how you've effectively communicated in previous roles, especially in resolving issues.
Tailor Your Cover Letter: Write a personalized cover letter that reflects your enthusiasm for the position and the organization. Mention why you are interested in working at SRUC and how you can contribute to their vision of innovation and sustainable development.
How to prepare for a job interview at Scotland's Rural College (SRUC) Careers
✨Understand the Health Schemes
Make sure you have a solid grasp of the health schemes offered by SRUC. Familiarize yourself with the rules and requirements, as well as any recent changes or updates. This knowledge will help you answer questions confidently and demonstrate your commitment to the role.
✨Showcase Your Communication Skills
Since the role involves dealing with queries from clients via phone, email, and Teams, it's crucial to highlight your communication skills. Prepare examples of how you've effectively resolved issues or communicated complex information in previous roles.
✨Prepare for Team Collaboration Questions
The position requires supporting team leaders and collaborating with various stakeholders. Be ready to discuss your experience working in teams, how you handle conflicts, and your approach to supporting colleagues in achieving common goals.
✨Demonstrate Problem-Solving Abilities
As you'll be advising clients on health scheme requirements and resolving issues, prepare to share specific examples of challenges you've faced in past roles and how you successfully navigated them. This will showcase your analytical thinking and problem-solving skills.
