Data and Insights Manager

Data and Insights Manager

Full-Time 30000 - 40000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead data strategy and insights to drive growth for Scotland's Charity Air Ambulance.
  • Company: Join a vital charity making a difference in urgent medical care across Scotland.
  • Benefits: Enjoy 36 days annual leave, hybrid working, and a generous pension scheme.
  • Why this job: Make a real impact by using data to save lives and support fundraising efforts.
  • Qualifications: Experience in data strategy, CRM development, and strong leadership skills required.
  • Other info: Flexible working arrangements and opportunities for professional development available.

The predicted salary is between 30000 - 40000 £ per year.

About Scotland's Charity Air Ambulance

Scotland's Charity Air Ambulance (SCAA) exists so nobody in Scotland suffers or dies because medical help cannot get there in time. People can get sick or have accidents anywhere and anytime. But in Scotland, there are places where urgent medical help cannot reach people. Or help gets there too late. And when lives are at risk, every minute matters. As a charity, we rely on donations from the Scottish public, companies, and communities to ensure that urgent medical help gets to the patient when it is needed, wherever they are and at whatever time of day.

The Role

As part of our strategy for growth and national impact, SCAA is seeking a motivated individual to manage our newly formed Data function, as Data and Insights Manager. This is a hands-on managerial role, which will contribute to both the immediate data management requirements and lead on the development of the longer-term Data and Insights Strategy for SCAA. The successful candidate will be instrumental in embedding a culture of data-driven decision making, using insights and analysis to support future growth, with a particular focus on fundraising, marketing, and supporter engagement. They will ensure the right frameworks and infrastructure are in place to allow for effective data management and data-driven decision-making across the charity. This is a full-time role based either at Scone Airport, where SCAA headquarters are located, or at our Aberdeen base at Aberdeen Airport (for Aberdeen-based candidates there will be the requirement to attend our Perth base on an occasional basis). The usual hours and days of work will be Monday to Friday, 9am—5pm. SCAA supports flexible and hybrid working arrangements—our current arrangements consist of a minimum of two office days per week. As our ways of working continue to evolve, we are open to reviewing the hybrid arrangement for this role, and fully remote working may be considered in the longer term.

About You

  • Essential
  • Significant experience leading data strategy, governance or CRM development in a fundraising, marketing or customer insight environment.
  • Strong knowledge of data protection and GDPR compliance, with understanding of DPO responsibilities.
  • Demonstrable experience in designing and interpreting data analysis and insights to inform strategic decisions.
  • Experience overseeing CRM systems from a strategic perspective, including planning for improvements or new systems.
  • Working knowledge of Power BI or other data visualisation tools from a user or strategic oversight perspective.
  • Excellent leadership and line management skills, with experience developing staff and building data capability within the wider team.
  • Strong communication and influencing skills, with the ability to engage senior stakeholders with complex data insights.
  • Project management skills.
  • Desirable
    • Experience within the charity sector, especially in fundraising or supporter engagement.
    • Experience working with finance teams on reconciliation and Gift Aid processes.
    • Qualification in data protection, data analysis, or a related discipline.

    Our Benefits

    • Pension: 12% employer's & 5% employee's contribution (after 3 months' service)
    • Annual Leave: 36 days (incl. public holidays) + an extra day for your birthday (and additional days with long service)
    • Death in Service benefit: 3 times annual salary
    • Optional Private Medical Insurance plan and Cashplan
    • Employee Assistance Programme
    • Enhanced Maternity/Adoption/Paternity Pay
    • Access to Blue Light Card
    • Learning and Development Opportunities
    • Hybrid Working (minimum 2 days per week in the office)

    Selection Process

    Interviews will take place at our base at Perth Airport in Scone. First interviews will take place during the week commencing the 20th or 27th October and second stage interviews will take place during the week commencing the 3rd or 10th November.

    How to apply

    Please refer to the full job pack on our website. Application deadline is 5pm on Sunday 12th October.

    Data and Insights Manager employer: Scotland's Charity Air Ambulance

    Scotland's Charity Air Ambulance (SCAA) is an exceptional employer dedicated to making a significant impact on lives across Scotland. With a strong commitment to employee well-being, SCAA offers generous benefits including 36 days of annual leave, a robust pension scheme, and opportunities for professional development in a supportive and flexible work environment. Located at Scone Airport, the organisation fosters a collaborative culture that values data-driven decision-making, ensuring that employees can contribute meaningfully to the charity's mission while enjoying a healthy work-life balance.
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    Contact Detail:

    Scotland's Charity Air Ambulance Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Data and Insights Manager

    ✨Tip Number 1

    Network like a pro! Reach out to folks in the charity sector, especially those involved in data and insights. Attend events or webinars where you can meet potential colleagues or mentors who can give you the inside scoop on opportunities.

    ✨Tip Number 2

    Show off your skills! Prepare a portfolio or case studies that highlight your experience with data strategy and insights. When you get the chance to chat with hiring managers, use these examples to demonstrate how you can make a real impact at SCAA.

    ✨Tip Number 3

    Be proactive! If you see a role that excites you, don’t wait for the application window to close. Reach out directly to the team at SCAA through our website or LinkedIn. A friendly message expressing your interest can go a long way!

    ✨Tip Number 4

    Prepare for interviews by understanding SCAA’s mission and values. Think about how your data-driven approach can support their goals in fundraising and community engagement. Tailor your responses to show you’re not just a fit for the role, but for the charity's ethos too.

    We think you need these skills to ace Data and Insights Manager

    Data Strategy
    Data Governance
    CRM Development
    Data Protection
    GDPR Compliance
    Data Analysis
    Data Visualisation
    Power BI
    Leadership Skills
    Line Management
    Communication Skills
    Stakeholder Engagement
    Project Management
    Fundraising Insight
    Team Development

    Some tips for your application 🫡

    Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in data strategy and insights. We want to see how your skills align with our mission at SCAA, so don’t hold back on showcasing relevant achievements!

    Showcase Your Data Skills: Since this role is all about data, be sure to include specific examples of your experience with data analysis, CRM systems, and any tools like Power BI. We love seeing how you’ve used data to drive decisions in previous roles!

    Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. Remember, we’re looking for someone who can communicate complex data insights effectively!

    Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure we receive your details and gives you a chance to explore more about us and our values. We can’t wait to hear from you!

    How to prepare for a job interview at Scotland's Charity Air Ambulance

    ✨Know Your Data Inside Out

    Make sure you’re well-versed in data strategy and governance, especially in a fundraising context. Brush up on your knowledge of GDPR compliance and be ready to discuss how you've applied this in previous roles.

    ✨Showcase Your Leadership Skills

    Prepare examples that highlight your leadership and line management experience. Think about times when you’ve developed staff or built data capabilities within a team, as this will resonate well with the interviewers.

    ✨Master the Art of Communication

    Practice explaining complex data insights in simple terms. You’ll need to engage senior stakeholders, so being able to communicate effectively is key. Consider using real-life examples to illustrate your points.

    ✨Familiarise Yourself with Tools

    If you have experience with Power BI or other data visualisation tools, be prepared to discuss how you’ve used them strategically. If not, do a bit of research to understand their functionalities and how they can benefit SCAA.

    Data and Insights Manager
    Scotland's Charity Air Ambulance
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