At a Glance
- Tasks: Provide high-quality legal admin support and manage office tasks in a dynamic environment.
- Company: Join a supportive and inclusive team dedicated to client-centred legal services.
- Benefits: Enjoy a competitive salary, generous leave, and flexible working options.
- Other info: Opportunities for professional growth and access to wellbeing support.
- Why this job: Make a real impact while developing your skills in a meaningful role.
- Qualifications: Strong typing skills, IT proficiency, and excellent communication abilities required.
The predicted salary is between 33710 - 33710 € per year.
We’re seeking an experienced and motivated Secretarial Administrator to join our CLAO Inverness office and play a key role in helping us deliver client-centred and trauma-informed legal services, ensuring our offices run smoothly and our clients receive the highest standard of support.
You’ll provide efficient, high-quality legal administrative and casework support to solicitors and heads of office across the CLAO network.
Key responsibilities include:
- Audio and copy typing, drafting legal and other documents
- Maintaining and updating case files within the case management system
- Assisting solicitors with administrative and case-related tasks
- Managing reception duties, including dealing with client and contact enquiries
- Administering incoming and outgoing mail through various communication methods
- Processing case documents, including downloading, photocopying and scanning
- Diary management and coordination
- Processing invoices and requisitioning goods or services through internal systems
- Using and monitoring Legal Aid Online (LAOL)
- Supporting the Network & Systems Coordinator with delegated tasks
- Supporting training and work planning for new business support colleagues
- Other general office and administrative tasks, as required.
To succeed in this role you will need:
- Speed and accuracy in typing
- Excellent oral and written communication skills
- Competency in IT, including Microsoft 365 applications
- High level of accuracy and attention to detail
- Ability to work independently and seek guidance appropriately
- Excellent time management and organisational skills
- Excellent customer service skills
- Sound understanding of confidentiality and data protection
- Previous experience working in a legal environment (highly desirable).
What we offer:
- A meaningful role where your work makes a real impact
- A supportive, inclusive, and values-driven working environment
- Opportunities for learning and professional development
- Flexible working to support a healthy work-life balance
- A competitive salary and benefits package, including pension contributions
- Generous annual leave entitlement (34 days, rising to 42 days after two years’ service)
- Enhanced family-friendly leave entitlements
- Access to wellbeing support, mental health support and an employee assistance programme
- Access to a wide range of discounts (including gym and retail) and the Cycle to Work scheme through our partner, Edenred.
Completed applications should be returned by Sunday 31 May 2026.
Secretarial Administrator in Inverness employer: Scotish Legal Aid Board
Join our dynamic team as a Secretarial Administrator in Inverness, where you will play a vital role in delivering client-centred legal services within a supportive and inclusive environment. We prioritise employee growth with ample opportunities for professional development, alongside a competitive salary and generous benefits package that promotes a healthy work-life balance. Experience the unique advantage of working in a values-driven organisation that truly cares about the wellbeing of its staff and the community it serves.
StudySmarter Expert Advice🤫
We think this is how you could land Secretarial Administrator in Inverness
✨Tip Number 1
Network like a pro! Reach out to people in the legal field, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to secretarial roles. We recommend role-playing with a friend or using online resources to boost your confidence and polish your responses.
✨Tip Number 3
Showcase your skills! Bring examples of your work, like documents you've typed or organised, to demonstrate your capabilities during interviews. This will help you stand out as a candidate who’s ready to hit the ground running.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Secretarial Administrator in Inverness
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience for the Secretarial Administrator role. We want to see how your skills match what we're looking for, so don’t hold back on showcasing your typing speed, IT competency, and customer service skills!
Showcase Your Communication Skills:Since excellent oral and written communication is key for this position, ensure your application reflects this. Use clear and concise language, and double-check for any typos or errors. We’re all about attention to detail here at StudySmarter!
Highlight Your Legal Experience:If you’ve got previous experience in a legal environment, make it stand out! We’d love to see how that experience can contribute to our client-centred approach. Share specific examples of tasks you've handled that relate to the responsibilities listed in the job description.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure we receive your details directly. Plus, it makes the whole process smoother for both you and us. We can’t wait to see your application!
How to prepare for a job interview at Scotish Legal Aid Board
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the role of a Secretarial Administrator. Familiarise yourself with the key responsibilities listed in the job description, like audio typing and managing case files. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Skills
Prepare to discuss your typing speed and accuracy, as well as your experience with Microsoft 365 applications. Bring examples of how you've used these skills in previous roles, especially in a legal environment if possible. This will demonstrate your competency and readiness for the job.
✨Practice Makes Perfect
Consider doing mock interviews with a friend or family member. Focus on common interview questions related to administrative tasks and customer service. Practising your responses will help you articulate your thoughts clearly during the actual interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics or the types of cases you might be working on. This shows your enthusiasm for the role and helps you gauge if the company culture aligns with your values.
