The Accounts Assessment team is a busy operational area responsible for managing a substantial caseload that requires scrutiny, sound judgement and effective decision-making.
A key responsibility of the role is to negotiate and communicate effectively with solicitors to resolve payment-related issues, maintaining regular contact through correspondence and telephone discussions.
The role involves assessing outlay claims in accordance with relevant legislation, policies and guidance, ensuring payments are accurately processed through SLAB's financial systems within agreed performance standards.
Key responsibilities include:
- managing your workload effectively, prioritising allocated outlay claims and associated correspondence to meet agreed performance standards
- assessing solicitors’ interim outlay claims, applying judgement in line with relevant legislation, policy, guidance, fee tables and case information
- reviewing claims to ensure all required information and supporting documentation have been provided, requesting further information where necessary
- processing payments accurately within agreed timescales and delegated authority limits
- communicate and negotiate with solicitors to resolve queries and reach agreement on assessed or restricted claims.
To succeed in this role, you will need:
- the ability to manage deadlines, prioritise tasks and manage a substantial workload whilst maintaining accuracy and attention to detail
- good written and verbal communication skills
- good interpersonal skills and the ability to work effectively as part of a team
- demonstrable ability to use judgement and follow procedures, guidance and instructions when making decisions
- the ability to understand and apply legislation, policies and guidance relevant to the role, with support and training where required.
For more details about this role and a full list of essential criteria and required competencies, please see the Job Description.
Completed applications should be returned via Oracle recruitment portal by 23.55 on Sunday 22 November 2026.
For assistance, please email recruitment@slab.org.uk
Junior Assessment Officer in Edinburgh employer: Scotish Legal Aid Board
The Scottish Legal Aid Board (SLAB) is an exceptional employer, offering a meaningful role as a Digital Delivery Lead where your contributions directly impact the delivery of vital digital projects. Located in Edinburgh, our supportive and inclusive work culture prioritises employee growth through professional development opportunities, flexible working arrangements, and a comprehensive benefits package that includes generous annual leave and wellbeing support. Join us to be part of a values-driven organisation that fosters collaboration and continuous improvement in a dynamic environment.
