Accounting Officer - Centralized Currency Unit - Scarborough

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Purpose of Job

The Accounting Officer is responsible for ensuring the timely and accurate processing of all Centralized Currency Unit accounting and administrative functions/transactions and records necessary to support the cash processing and fulfilment activities of a specific geographical area. The Accounting Officer supports customers and the assigned branch network in a manner consistent with One Customer One Bank values and procedures to ensure overall customer satisfaction.

In this role you will:

• Provide administrative support by:

• Accurately processing and balancing all transactions while maintaining adherence to authorized limits.
• Balancing all cash and coin positions for the Specific Currency Unit with the Third Party Service provider.
• Completing all non-dollar transfer files to the Third Party Service Provider by the agreed timelines.
• Accurately processing, posting and maintaining the daily transactions originated by customers/management or a B/F system within assigned position Authorities.
• Checking/authorizing transactions within approved limits.
• Assisting in the training/cross-training of personnel.
• Preparing reports/returns as directed – Bank of Canada Trending key indicator information and reporting same to CCU Management and Branch management.
• Branch Control Checklists and Worklist Items in a timely, accurate and proficient manner.
• Reviewing procedures on an ongoing basis to identify areas which can be streamlined to increase efficiency and decrease expenses.

Balance and maintain control over vault cash holdings and ABM consignment holdings by:

• Accurately and efficiently processing Branch and customers’ coin / coin orders and remittances via Compass, generic e-mail and facsimile machine.
• The Compass Remittance (Cash) file(s) is sent to the host and balanced according to bank accounting practices and procedures.
• The Compass Shipment (Cash) file(s) is sent to the host and balanced according to bank accounting practices.
• Maintain cash holdings required to fulfil daily cash requirements.
• Ensure the vault is in balance with the third party service provider.
• Balance and maintain custody of Bank of Canada cash holdings.
• Maintain control over the BOC unfit parcels / Bins / CFT notes.
• Maintain control over the Bank of America parcels (in transfer).
• Maintain cash holdings within established limits.
• Maintain ABM Consignment holdings within established limits.

The incumbent assists with the effective administration of the Balance and maintain the Bank’s holdings/interest in the Coin Pool by ensuring the 3rd parties utilized to supply Branches have adequate coin reserves on hand from the Royal Canadian Mint when necessary. The processing must be completed within extremely tight timeframes to meet the Armoured carrier pick up times and ensure branch and client coin needs are met.

Accurately and efficiently processing Branch and customers’ coin / coin orders and remittances via Compass, generic e-mail and facsimile machine. The Compass Remittance (Coin) file(s) is sent to host and balanced according to bank accounting practices and procedures. The Compass Shipment (Coin) file(s) is sent to host and balanced according to bank accounting practices and procedures.

Balance and maintain the Bank’s holdings/interest in the Coin Pool by adequately maintaining sufficient coin holdings to meet the Bank’s requirements while at the same time minimizing the cost of storage and rolling time. Maintain the necessary documentation for loose coin and prepare remittance manifests of loose coin to a 3rd party for crediting to the Bank’s account.

Evaluating the coin operation and contributing to the implementation of changes, which meet Bank regulations and improve the efficiency and accuracy of workflows.

Ensure all Customer Centralized Night Deposits and Bulk deposits are posted and accounts updated via the Automated Host Interface prior to system cut off times. The Compass Deposit file(s) is imported, checked and is sent to the host and balanced according to bank accounting practices and procedures. Complete the end of day balancing of the special contra / host post for the night deposit processing.

Accurately processing and balancing all transactions while maintaining adherence to authorized limits. Following up on any outstanding AFT entries or performing investigations to resolve.

Provide service to Customers and Service Partners that is consistent with One Customer One Bank Values by:

• Taking full responsibility for assigned customer enquiries/concerns/complaints by resolving those matters within assigned timeframes and standards.
• Maintaining the confidentiality of customer information.
• Preparing general correspondence relative to customer/outside enquiries.

Maintain strict adherence to security procedures by:

• Maintaining all negotiable items, stamps, keys and combinations consigned to custody in accordance with Bank regulations and within assigned limits.
• Adhering to established regulations and procedures within assigned authority and responsibility.
• Reporting any unusual occurrences or fraudulent activity to the supervisor.

Perform other related duties as assigned, including Month end processing for BOC (NES) and Client’s claims.

Do you have the skills that will enable you to succeed in this role?

We'd love to work with you if you have:

• Thorough knowledge of Deposit and Orders/Remittance Processing Function (Compass).
• Thorough knowledge of Administration Function (Compass).
• Thorough knowledge of branch operating procedures and systems.
• Thorough knowledge of computers, AFT system, FFT system.
• Thorough knowledge of Scotia Service and Complaint Resolution Standards.
• Strong organizational and time management skills in order to prioritise workloads to ensure optimum coverage and adherence to established service standards.
• Strong verbal and written communication skills and well-developed relationship-building skills.
• Ability to work in a calm and positive manner in a fluctuating-paced environment with volumes dictated by demands, seasonal peaks and driven by third party performance.
• Ability to take initiative, work independently and exhibit professionalism.
• Strong quantitative and analytical skills; attention to detail; ability to analyse business results and identify issues and trends.
• Ability to work with others under a team structure by being sensitive and understanding to the needs and diversity of others.
• Knowledge of and compliance with Policies and Scotiabank Business Conduct and Practices.

Dimensions:

Periodic supervision is provided by his/her manager with review to ensure conformity to established regulations and procedures. Routine decisions relative to assigned position Authorities are handled by the incumbent; however, difficult or contentious issues are referred to the supervisor with recommendations if applicable. The incumbent works within a standardized environment and in accordance with practices and procedures as outlined in branch manuals. He/she is expected to utilise judgment in the interpretation of data and instructions.

Working Conditions:

The position is primarily non-physical with intermittent periods of sitting or standing. There is some movement of materials (usually done by lifting) required; i.e. files, trays, computer reports, filing boxes, etc. The incumbent works in an office environment, but due to the nature of business, there is risk of exposure to hold-ups, extortion and bomb threats. Intermittent periods of concentration requiring both sight and hearing are required while serving customers, working on video display terminals and verifying the accuracy of documents/reports. Work tends to be cyclical. The majority of deadlines and time constraints are predictable; however, disruptions and customer demands/volumes sometimes impact on the incumbent’s workflows.

Location(s): Canada : Ontario : Scarborough

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets. At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone.

If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here.

Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.