Director & Head Global RFP & Proposals, GTB

Join a purpose-driven, results-oriented team committed to an inclusive and high-performing culture. Global Transaction Banking (GTB) is the payments and transaction engine of Scotiabank. We support Small Business, Commercial, and Corporate clients with effective treasury management solutions and a best-in-class service model, making it easy for clients to do business with us. As businesses build their digital capabilities and transform operating models, their payment needs evolve. GTB’s comprehensive suite of innovative banking solutions helps clients generate operational efficiencies, streamline payments, improve working capital, and mitigate financial risks.

The Director & Head, Global RFP / Proposals will lead the strategic and operational direction of the bank’s centralized RFP unit. This role manages end-to-end RFP processes across our global footprint and client/business units (Corporate, Commercial, Small Business) to ensure the delivery of tailored, competitive, high-quality proposals compliant with regulations, policies, and procedures. The incumbent is a key member of the GTB Sales leadership team, contributing to profitable growth, enhancing our proposal-driven business development, fostering cross-department collaboration, and driving continuous improvement in RFP practices globally.

What You’ll Do:

• Lead and develop a global client-centric culture to deepen relationships and leverage broader bank connections.
• Develop and execute a global RFP management strategy aligned with client retention and growth objectives.
• Lead a cross-functional team responsible for RFP creation, submission, and follow-up, ensuring standards and messaging consistency.
• Coordinate global, regional, and local RFP processes, streamlining workflows and adopting best practices.
• Establish proactive RFP preparation strategies to anticipate key opportunities.
• Improve the effectiveness of RFP, RFI, and large proposal processes.
• Collaborate with business units and subject matter experts to craft compelling proposals.
• Maintain an up-to-date, compliant repository of standard RFP responses.
• Build relationships with internal stakeholders, including GTB Sales, Product, Operations, Legal, Compliance, and Marketing, as well as Global Banking and Markets and Commercial Bank teams.
• Set KPIs to measure RFP unit success, such as Win Rates, RFP invitations, Turnaround Times, and Client Feedback.
• Prepare management reports on RFP performance and outcomes, integrating feedback into product development.
• Implement technology solutions like proposal automation and content management systems to enhance RFP efficiency.
• Drive innovation in the RFP process to improve efficiency, reduce costs, and enhance client experience, positioning Scotiabank for success in key proposals.
• Manage daily activities in line with the bank’s risk culture and appetite, promoting awareness within teams.
• Operate in accordance with Scotiabank’s values, conduct policies, and global sales principles, ensuring operational and compliance controls are effective.
• Consider the bank’s risk appetite and culture in daily activities and decision-making.

What You’ll Bring:

• 7+ years of experience in RFP, RFI process management, content management, and large proposal delivery.
• Bachelor’s degree, MBA, or equivalent qualification.
• Strong analytical skills with the ability to manage and interpret data.
• Excellent communication, presentation, and relationship-building skills.
• Problem-solving capabilities.
• Spanish or French language skills are an advantage.
• Creative problem-solving and process improvement motivation.
• Strategic and tactical planning skills.
• Knowledge of operational, financial, and sales processes within banking.
• Leadership and coaching skills with strong interpersonal abilities.
• Excellent negotiation, influencing, and client experience understanding.

Interested? If your experience is closely related but not a perfect match, we encourage you to apply — you might be the right fit for this or other roles at Scotiabank! We value diversity and are committed to an inclusive environment. If you need accommodations during the recruitment process, please inform our Recruitment team. Candidates must apply online. We thank all applicants; only those selected for interviews will be contacted.