Team Manager in Milton Keynes

b Overview /b p In this role, you lead operational activities in Oxford within SGN’s mission to keep people safe, warm and connected. You’ll manage both employees and contractors across Emergency, Repair, Connections, Replacement and Reinstatement, ensuring a safe, efficient service. You drive performance improvements and embrace innovation in a budget-conscious environment, while supporting a high-frequency standby rota. This position provides a meaningful impact on customer safety and network integrity in a net-zero focused energy company. /p b Pay / Benefits /b ul li joint-contribution pension 6% (12% total) /li li enhanced maternity family leave /li li life assurance /li li HolidayPlus /li li Virtual GP Employee Assistance Programme /li li retail and leisure discounts /li /ul b Responsibilities /b ul li Oversee operations within budget allocations /li li Manage both employees and contractors across Emergency, Repair, Connections, Replacement and Reinstatement processes /li li Ensure safe, efficient and effective service delivery to customers /li li Lead performance management and drive improvements through innovation and challenging the norm /li /ul b Key requirements /b ul li Extensive knowledge of the gas industry, legislation, and health and safety policies and procedures /li li Motivated, flexible and positive attitude /li li Strong leadership, organisational, diagnostic and problem-solving skills; ability to act on own initiative /li li Effective communication at all levels, inside and outside the team /li li Commitment to safety and to coaching/leadership /li li Willingness to do extra to support colleagues during high workloads and incidents /li li Full valid driving licence; readiness for high-frequency 24-hour standby rota /li /ul ul li leadership /li li communication /li li adaptability /li li gas industry knowledge /li li health and safety policy knowledge /li li legislation familiarity /li /ul