Service Delivery Engineer – Automation & Incident Management

Service Delivery Engineer – Automation & Incident Management

Full-Time On-site
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William Grant & Sons in the United Kingdom is seeking a Service Delivery Engineer to join the Group Technology Services team in a hybrid role based in Cumbernauld. You will own incidents, support critical IT services, and drive automation to improve resolution times and user experience.

The role requires 4 days in the Arete, Cumbernauld office and offers a strong customer-focused service mindset, collaboration with cross-functional teams, and opportunities to contribute to ITIL-aligned processes.

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Service Delivery Engineer – Automation & Incident Management employer: Scotch Whisky

Join our dynamic warehousing team as a Multi-Skilled Operator, where you will thrive in a supportive work culture that values initiative and attention to detail. We offer competitive benefits, opportunities for professional growth, and a commitment to health and safety, making this an ideal environment for those seeking meaningful and rewarding employment. Located in a vibrant area, our company fosters collaboration and innovation, ensuring every team member feels valued and empowered.

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Contact Details:

Scotch Whisky Recruitment Team