At a Glance
- Tasks: Greet customers, process orders, and assemble KFC products with speed and accuracy.
- Company: Join the UK's leading motorway rest stop company with a focus on customer satisfaction.
- Benefits: Earn £12.83 per hour, enjoy discounts, bonuses, and enhanced benefits.
- Other info: Flexible working arrangements and recognised as a top workplace in 2024 and 2025.
- Why this job: Be part of a dynamic team that creates memorable experiences for customers.
- Qualifications: Thrives in fast-paced environments and has a customer-centric mindset.
The predicted salary is between 12.83 - 12.83 £ per hour.
- What you'll be doing as a
- Team
Member: Greeting customers with a warm and friendly welcome Processing orders and requests in a timely and efficient manner Assembling a range of KFC products to order with speed and accuracy to perfection Delivering our brand standards to a level our customers have come to expect Resolving challenges and enquiries with a customer centric mindset Working with colleagues to deliver a culture of togetherness and teamwork Leaving our customers with a memorable experience worth coming back for Helping prepare the store and kitchen, ready for the following days trade.
We're looking for someone who can effortlessly switch gears- thriving in fast-paced, high-energy environments while staying equally focused and productive in quieter, more independent settings.
This role requires a dynamic individual who brings calm to the chaos and momentum to the lulls, ensuring consistent performance no matter the pace.
INDLP Founded in 2001, We are the UK's leader in motorway rest stops.
We have more than 70 locations throughout the country, with over 6,000 colleagues dedicated to customer satisfaction.
We're one moto family, there are so many incredible brands to work with such as, WHSmith, Costa, KFC, Pret A Manger, Burger King and many more.
We've carved out a reputation for providing excellent customer service.
We're not perfect yet, but we strive to be.
That's why we have made it our mission to transform the UK's rest stop experience.
Team Member - £12.83 per hour Shifts: 7 Hours per week Address: Scotch Corner Services, Junction of A1 and A66, Middleton Tyas Lane, Richmond, DL10 6PQ
What we offer our Team Members
- Annual bonus scheme is equivalent to work week's salary based on average hours worked over a defined period.
- Up to 1 week's discretionary bonus pay per year paid just in time for Christmas.
- Up to 60% colleague discount across our franchise partner brands.
- Enhanced benefits, including, sick pay, enhanced family friend benefits and life assurance.
- Working for moto is truly amazing, but don't just take our word for it, we've been recognised in the Sunday Times Best Places to Work in 2024 and 2025!
- We offer flexible working arrangements, including options to adjust your hours, work compressed schedules, or follow a fixed shift pattern to support your work-life balance.
- Disclaimers
- Hourly rates of pay may differ for under 18's
- Please note this role internally is known as Customer Service Assistant
- #J-18808-Ljbffr
Team Member employer: Scotch Corner
At moto, we pride ourselves on being a leading employer in the motorway rest stop sector, offering our Team Members a vibrant work environment at our Scotch Corner Services location. With competitive pay, flexible working arrangements, and a generous annual bonus scheme, we ensure our colleagues feel valued and supported. Our commitment to employee growth and a culture of teamwork makes moto not just a job, but a rewarding career path where you can truly make a difference in customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Scotch Corner and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Team Member
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Scotch Corner that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Scotch Corner.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Scotch Corner get a sense of who you are beyond your experience!
How to prepare for a job interview at Scotch Corner
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Scotch Corner and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
