At a Glance
- Tasks: Lead your team to deliver KFC's famous chicken and exceptional service.
- Company: Join KFC and be part of transforming the UK's rest stop experience.
- Benefits: Enjoy a £1,000 retention bonus, discounts, and enhanced benefits.
- Other info: Great opportunities for career growth and flexible work-life balance.
- Why this job: Empower your leadership skills and make a real impact in a fun environment.
- Qualifications: Previous team leadership experience and a passion for customer service.
The predicted salary is between 30000 - 30000 € per year.
As a Supervisor you will be the strong right arm to your restaurant manager and empowered to run the unit like it’s yours. The role is to be an enthusiastic leader and brand ambassador delivering KFC’s world-famous fried chicken and exceptional service as we transform the UK’s rest stop experience.
What we offer our Supervisors:
- £1,000 retention bonus payable upon completion of KFC’s Shift Leadership Programme
- Up to 60% colleague discount on select brands (Costa Coffee, Pret A Manger, M&S, Burger King, Greggs, WHSmith, etc.)
- Enhanced benefits: pension, sick pay, maternity, paternity, and life assurance
- Development opportunities – funded qualifications that can lead to the next step in the management team
What you will be doing as a Supervisor:
- Lead your team to achieve excellent brand standards and customer service
- Maximise profit by driving sales and controlling costs
- Process stock counts and orders
- Partner with the leadership team to set targets for the team to achieve
- Spend time with Team Members to provide coaching and feedback, identifying training needs
- Take ownership of customer feedback and respond appropriately and in a timely manner
- Support the team with preparing food and refreshments
What you’ll bring to us:
- Previous experience of leading or supervising a team (highly desirable)
- Passion for delivering a memorable customer experience
- Excellent communication skills and comfort making decisions
- Ability to work on one’s own initiative and make reasoned decisions under pressure
- Understanding of limited or no public transport access at motorway sites and willingness to ensure site access
- Possibility of growth from shift manager, team leader, or duty manager to management; open to team members aspiring to advance
- Flexibility to support work‑life balance through compressed schedules or fixed shift patterns
Supervisor employer: Scotch Corner
KFC at Scotch Corner Services is an exceptional employer, offering a vibrant work culture where Supervisors are empowered to lead and make impactful decisions. With competitive pay, a generous retention bonus, and extensive employee benefits including discounts on popular brands, KFC prioritises your growth through funded qualifications and clear pathways to management roles. Join us in transforming the UK’s rest stop experience while enjoying a supportive environment that values work-life balance and personal development.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor
✨Tip Number 1
Get to know the company culture! Before your interview, check out KFC's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your leadership stories! Think of times when you've led a team or solved a problem. Be ready to share these experiences during your interview to demonstrate your skills and passion for delivering excellent customer service.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and professional. It shows respect for the role and the company, plus it boosts your confidence!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It keeps you on their radar and shows your enthusiasm for the Supervisor position at KFC.
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Show Your Leadership Skills:When applying for the Supervisor role, make sure to highlight any previous experience you have in leading or supervising a team. We want to see how you've motivated others and driven results, so share specific examples that showcase your leadership style.
Emphasise Customer Experience:Since this role is all about delivering a memorable customer experience, don’t forget to mention your passion for customer service. We love candidates who can demonstrate how they’ve gone above and beyond to ensure customers leave happy!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for the Supervisor position. Use bullet points if it helps to organise your thoughts!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to find all the details you need about the role and our company culture. Don’t miss out!
How to prepare for a job interview at Scotch Corner
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Supervisor at KFC entails. Familiarise yourself with the responsibilities like leading a team, maximising profit, and delivering excellent customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
Since the role requires previous experience in leading or supervising a team, be ready to share specific examples from your past. Talk about how you've motivated your team, handled challenges, or improved customer experiences. This will demonstrate your capability to take charge and inspire others.
✨Prepare for Situational Questions
Expect questions that assess how you'd handle real-life scenarios, such as dealing with customer complaints or managing team dynamics. Think of situations you've faced before and how you resolved them. This will show your problem-solving skills and ability to think on your feet.
✨Express Your Passion for Customer Service
KFC values a memorable customer experience, so convey your enthusiasm for providing great service. Share stories that highlight your commitment to customer satisfaction and how you’ve gone above and beyond in previous roles. This will align you with their brand values and make you a standout candidate.
