At a Glance
- Tasks: Join our team as a Medical Administrator, handling patient queries and managing appointments.
- Company: Friendly GP Training Practice in Bothwell, Glasgow with a supportive team.
- Benefits: Competitive salary, NHS pension scheme, 25 days annual leave plus public holidays.
- Other info: Full training provided; perfect for those looking to start a career in healthcare.
- Why this job: Make a difference in patients' lives while developing your administrative skills.
- Qualifications: Good communication skills, computer literacy, and a positive attitude are essential.
The predicted salary is between 28000 - 28000 £ per year.
3 Uddingston Road, Bothwell, Glasgow G71 8ET
We are looking for an enthusiastic, hard-working Medical Administrator to join our friendly practice team, working 12noon-6pm Monday to Friday.
Good communication skills, exceptional telephone manner and a positive approach to dealing with patients is crucial.
Applicants must have excellent interpersonal qualities, be calm, adaptable, reliable, with good time-management skills, and be able to work well under pressure with minimal supervision.
Good general education, computer literacy and keyboard skills are essential.
First impressions are extremely important so it is vital the right candidate is friendly and approachable.
This role is varied and includes a broad range of administrative and IT tasks alongside reception duties.
Tasks include, but not limited to
- Dealing with patients and healthcare professionals both face-to-face and by telephone
- Responding to general enquiries
- Managing clinic appointments
- Electronic filing, document management and workflow
- Processing prescription requests
- Processing new patient registrations
- Accurately updating patient records as appropriate
- Experience working within a General Practice setting is preferred, but not essential as full training will be provided.
Salary will be dependent on experience but will be in the region of £28,000 per annum pro rata.
The NHS pension scheme is available and there will be 25 days annual leave plus 10 paid public holidays per year.
Bothwell Medical Centre is a GP Training Practice situated in Bothwell near Glasgow.
It is a very busy practice with around 10,300 patients.
The doctors, nurses and admin staff are friendly and hard-working.
We are looking for the right person to join our happy team.
Working hours will be 12noon until 6pm each day Monday to Friday.
That person will have excellent customer care skills and will be able to work with the public in sometimes stressful situations.
Knowledge of our electronic clinical systems is not a pre-requisite to applying as full training will be given in a structured induction programme.
Please note the position may close earlier should we receive suitable applicants.
- Post of Medical Administrator: Job Description
- Reception Duties
- Monitoring the flow of patients within the practice and explain, advise and respond to patient queries and requests at the front reception desk.
- Telephone Duties
- Ensure smooth operation of the telephone system; receiving and diverting calls and taking messages. Explain, advise and respond to patient queries and requests over the phone.
- Administrative Duties
- Management of medical records; scanning and filing of all patient correspondence into the electronic casenotes via the Docman system.
Pulling information from electronic casenotes as required eg blood/test results.
- Processing lab results to clinicians and patient files, dealing with labs admin tasks.
- Inputting statistical information and data as required using our Vision Clinical System; including summarising of hospital letters, child health surveillance, immunisations and vaccinations.
- Processing OOH and NHS24 reports via email; logging housecalls
- Contacting patients for information and recording that into Vision.
Contacting patients either by phone, SMS message or letter to ask them to make appointments for review by the doctors and nurses.
Processing Actions in Docman and Daybook.
- Making phone calls to SAS for ambulances and to hospitals and community clinics with and for patient information.
- Preparing prescriptions for signature and then for forwarding to the patients or pharmacies as applicable.
- Communicating with practice doctors and staff to ensure the smooth running of the practice.
- General office duties including photocopying and emailing.
- Participate in the training of new employees
This job description does not attempt to define in detail all duties and responsibilities and you may occasionally be asked to perform other reasonable duties at the request of the practice.
PERSON SPECIFICATION - SKILLS, KNOWLEDGE AND ATTITUDE
- Understanding of and adherence to strict confidentiality requirements
- Outstanding customer care skills
- Excellent communication skills both verbal and written
- Good level of knowledge in the working of office environments
- Highly skilled in the use of computer systems
- Ability to use Word, view Excel and work with email
- Willing and able to learn how to use new technology
- Experience of working as part of a tight-knit team
- Strong sense of accountability and responsibility
- Maintain a positive attitude within the workplace
- Urban Practice
Reference
Contract Type
- Permanent
Medical Administrator (part time) in Bothwell employer: Scot
NHS Greater Glasgow and Clyde is an exceptional employer, offering a supportive and innovative environment for Specialist Dietitians to thrive in their careers. With a commitment to employee development, generous leave policies, and a focus on work-life balance, staff can enjoy meaningful work while benefiting from extensive learning opportunities and a strong sense of community. Located at the Queen Elizabeth University Hospital, you will be part of a multidisciplinary team dedicated to delivering outstanding patient care in one of the UK's largest healthcare systems.
StudySmarter Expert Advice🤫
We think this is how you could land Medical Administrator (part time) in Bothwell
✨Dive into Professional Networks
Check out local professional associations in health sciences. They often host networking events where you can meet people already working in the field and may even hear about part-time opportunities before they’re advertised!
✨Tap into Your University’s Career Services
If you’re still studying or recently graduated, don’t forget to make the most of your university’s career services. They frequently post part-time openings and may even know of some tailored for health sciences students.
✨Volunteer for Extra Experience
Consider volunteering at healthcare facilities or community health organisations. It’s a great way to gain relevant experience, build your network, and may lead directly to part-time job offers. Plus, it looks fantastic on your CV!
✨Search for Local Job Boards
Keep an eye on local job boards and websites specific to healthcare administration in your area. Sites filled with local job openings can offer part-time positions that might fly under the radar but could be perfect for you to jump into!
We think you need these skills to ace Medical Administrator (part time) in Bothwell
Some tips for your application 🫡
Tailor Your CV to the Health Sciences Field:When you're applying for a part-time role in health sciences administration at Scot, make sure your CV highlights relevant experience in the healthcare sector. Include any internships or volunteer work in health settings, and showcase skills like organisation, communication, and familiarity with healthcare regulations. This will help us see how you fit into the team right from the get-go!
Highlight Your Administrative Skills:In the health sciences arena, administrative skills are crucial. Make sure to showcase experiences where you managed schedules, maintained records, or supported healthcare professionals in their tasks. Be specific about the tools and tools or software you’ve used, as this can set you apart from other candidates.
Emphasise Your Learning Mindset:For a part-time role like this, we’re looking for someone eager to learn and grow. Your cover letter is the perfect place to express your motivation for getting into health sciences administration. Share your career goals and what excites you about this field—passion often makes a lasting impression!
Apply Through Our Website!:Don't forget to complete your application through our website. It’s the easiest way for us to track your application and ensures you get all the relevant updates. Plus, we’ve streamlined the process to make it as smooth as possible—you've got this!
How to prepare for a job interview at Scot
✨Show Off Your Organisation Skills
In health sciences administration, being organised is key! Be ready to discuss how you manage multiple tasks and prioritise your work. Maybe share a story from your past where you successfully managed a heavy workload or improved a process – it’ll show how you can handle the part-time role effectively at Scot.
✨Brush Up on Relevant Software
You’ll likely be using specific health administration software, so get familiar with tools like Electronic Health Records (EHR) systems or practice management software. If you’ve had experience with any of these, be sure to highlight that during your interview, it’ll set you apart from other candidates.
✨Display Your Flexibility and Availability
Since this is a part-time role, be prepared to discuss your availability and how you plan to manage your time effectively. It’s crucial for employers to see that you're flexible and can fit into their schedule – be proactive in demonstrating your readiness to adapt to their needs at Scot.
✨Highlight Your Passion for Healthcare
Express your genuine interest in health sciences and how you want to contribute to the wellbeing of the community. Sharing a personal story or motivation that led you to apply for this specific role at Scot can really resonate with interviewers and show your commitment to the field.
