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- Tasks: Lead operational resilience assessments and strengthen third-party services in a global bank.
- Company: Join a prestigious global bank based in London with a focus on innovation.
- Benefits: Competitive daily rate, flexible work environment, and opportunity to shape key functions.
- Other info: 6-month contract with excellent career growth opportunities in a dynamic environment.
- Why this job: Make a real impact on operational resilience and technology controls in the banking sector.
- Qualifications: Strong experience in operational resilience and ITSM within financial services.
My Client is a Global Bank based in London; they are looking for multiple contract Operational Resilience Leads (Technology Third Party) / ITSM Resilience SMEs. We need contractors that are skilled in Third Party Operational Resilience and IT Service Management (ITSM). In this role, you’ll help strengthen resilience across third-party services, support the implementation of key technology controls, and play a central role in shaping a growing function. You’ll also build strong relationships across third-party management and wider business and technology teams to deliver high-quality service.
Based in Sheffield, 3 days a week. 6 month contract. Rate ranges from £750-£1000 per day.
Two core areas:
- Operational resilience work (vulnerability assessments, third-party mapping, importance determination)
- IT controls work (IT accreditations, ITIL background, assessments of third-party supplier landscapes)
Key skills:
- Strong Operational resilience and ITSM experience within the Banking / Financial Services industry.
- Proven SME with the ability to lead, influence, and align complex stakeholder groups to deliver resilient outcomes.
- Strong experience in supplier/vendor management and end-to-end third-party management processes.
- Solid understanding of regulatory requirements in financial services, including key operational resilience and outsourcing frameworks (e.g. PRA, DORA, EBA, HKMA).
- In-depth knowledge of third-party risk management, including subcontracting and key risk areas such as cybersecurity, business continuity, and data risk.
- Experienced in IT Service Management (ITIL), technology resilience, and operating effectively within risk and control environments; relevant certifications are a plus.
Responsibilities:
- Oversee mapping and classification of technology third parties and their links to key services and operations, ensuring accurate data and usage.
- Lead third-party operational resilience assessments, including data analysis, vulnerability identification, and stakeholder support.
- Manage relationships with key stakeholders and act as the main contact for operational resilience queries related to technology suppliers.
- Ensure quality assurance, regulatory compliance, and accurate reporting across processes, including handling regulatory and ad-hoc requests.
- Drive resilience improvements through continuity planning, testing, and advising on ITSM resilience controls, including supplier engagement and gap remediation.
Please apply now for immediate consideration and further details.
Operational Resilience Lead (Technology Third Party) / ITSM Resilience SME in Southampton employer: Scot Lewis Associates
Contact Detail:
Scot Lewis Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Resilience Lead (Technology Third Party) / ITSM Resilience SME in Southampton
✨Network Like a Pro
Get out there and connect with folks in the industry! Attend meetups, webinars, or even just grab a coffee with someone who’s already in the game. Building relationships can open doors that a CV just can’t.
✨Show Off Your Skills
When you get the chance to chat with potential employers, don’t hold back! Share specific examples of how you've tackled challenges in operational resilience or ITSM. We want to see your expertise shine through!
✨Tailor Your Approach
Every role is unique, so make sure you tailor your conversations to highlight how your experience aligns with their needs. Focus on your knowledge of regulatory requirements and third-party management to really stand out.
✨Apply Through Us!
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you every step of the way in landing that dream role.
We think you need these skills to ace Operational Resilience Lead (Technology Third Party) / ITSM Resilience SME in Southampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the skills and experiences mentioned in the job description. Highlight your operational resilience and ITSM experience, especially within the banking sector, to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Operational Resilience Lead role. Share specific examples of how you've led third-party assessments or managed stakeholder relationships.
Showcase Relevant Certifications: If you’ve got any relevant certifications, like ITIL or others related to operational resilience, make sure they’re front and centre. We love seeing candidates who are committed to their professional development!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Scot Lewis Associates
✨Know Your Stuff
Make sure you brush up on your knowledge of operational resilience and IT Service Management (ITSM). Familiarise yourself with the latest regulatory requirements in financial services, like PRA and DORA. Being able to discuss these topics confidently will show that you're not just a candidate, but a subject matter expert.
✨Showcase Your Experience
Prepare specific examples from your past roles where you've successfully managed third-party relationships or led operational resilience assessments. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewer to see your impact.
✨Build Rapport
Since this role involves managing relationships with key stakeholders, practice building rapport during the interview. Be personable and engage with your interviewers. Ask insightful questions about their current challenges in operational resilience to demonstrate your interest and understanding of the role.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills in real-world situations. Think about potential vulnerabilities in third-party services and how you would address them. This will help you showcase your analytical skills and ability to think on your feet.