At a Glance
- Tasks: Strengthen resilience across third-party services and implement key technology controls.
- Company: Global Bank in Sheffield with a focus on innovation and collaboration.
- Benefits: Competitive daily rate of £800-£1000 for a 6-month contract.
- Other info: Work 2-3 days a week in a supportive environment with growth opportunities.
- Why this job: Join a dynamic team and make a real impact in IT Service Management.
- Qualifications: Expertise in ITIL, ITSM, and third-party management required.
My Client is a Global Bank based in Sheffield; they are looking for multiple contract ITSM Resilience SMEs. We need contractors that are skilled in IT Service Management (ITSM) and Third Party Management. In this role, you’ll help strengthen resilience across third-party services, support the implementation of key technology controls, and play a central role in shaping a growing function. You’ll also build strong relationships across third-party management and wider business and technology teams to deliver high-quality service.
We need a ‘blackbelt’ in ITIL / IT Service Management (i.e. ITIL v4 managing professional / strategic leader / master) with some Third Party Management. Area of focus is IT controls work (IT accreditations, ITIL background, assessments of third-party supplier landscapes). Based in Sheffield, 2-3 days a week. 6 month contract. Rate is £800-£1000 per day.
Key skills:
- Strong ITSM experience within the Banking / Financial Services industry.
- Experienced in IT Service Management (ITIL), technology resilience, and operating effectively within risk and control environments; relevant certifications are a plus.
- Proven experience in IT Service Management with deep knowledge of ITIL principles and Technology controls across solution design and implementation, recovery from disruption and the operational environment.
- Ability to be highly effective within a risk and control management environment.
- Relevant certifications would be advantageous (such as ITIL v4).
- Strong experience in supplier/vendor management and end-to-end third-party management processes.
Responsibilities:
- Act as a key central point of contact to consult with and provide Subject Matter Expertise to Supplier facing colleagues, supporting them in reviewing and analysing responses provided by Third Parties against technology resilience control requirements throughout the service lifecycle.
- Ensure analysis and identified gaps in compliance are clearly documented to provide a consumable and coherent view of the Third Party resilience position for stakeholders across various levels of seniority and ITSM proficiency, in order to agree required uplift with the Supplier.
- Support with external discussions and, where required, lead on engagement directly with Third Parties driving effective communication of analysis to establish and jointly agree uplift plans to embed resilience, utilising effective influencing skills to drive the right outcomes.
Please apply now for immediate consideration and further details.
Senior IT Service Management (ITSM) SME – Third Party Management in Sheffield employer: Scot Lewis Associates
As a leading Global Bank based in Sheffield, we pride ourselves on fostering a dynamic work environment that champions innovation and collaboration. Our commitment to employee growth is evident through our robust training programmes and opportunities for advancement within the banking sector. With a focus on IT Service Management and Third Party Management, we offer competitive rates and a supportive culture that values expertise and encourages meaningful contributions to our resilience initiatives.
StudySmarter Expert Advice🤫
We think this is how you could land Senior IT Service Management (ITSM) SME – Third Party Management in Sheffield
✨Network Like a Pro
Get out there and connect with people in the industry! Attend meetups, webinars, or even local events. Building relationships can open doors to opportunities that aren’t even advertised.
✨Show Off Your Skills
When you get the chance to chat with potential employers, don’t hold back! Share your experiences and how your ITSM expertise can help them strengthen their third-party management. Be confident and let your knowledge shine!
✨Tailor Your Approach
Every conversation is a chance to tailor your pitch. Make sure you highlight your ITIL and technology resilience skills, especially how they relate to the banking sector. This shows you understand their needs and can hit the ground running.
✨Apply Through Our Website
Don’t forget to apply through our website for the best chances! We’re always on the lookout for talented individuals like you, and applying directly can give you an edge in the hiring process.
We think you need these skills to ace Senior IT Service Management (ITSM) SME – Third Party Management in Sheffield
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to highlight your ITSM and Third Party Management experience. Use keywords from the job description to show that you’re a perfect fit for the role.
Showcase Your Certifications:If you've got relevant certifications like ITIL v4, flaunt them! They can really set you apart from other candidates and show that you’re serious about your expertise in IT Service Management.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about ITSM and how your skills can help strengthen resilience across third-party services. Keep it engaging and to the point!
Apply Through Our Website:Don’t forget to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Scot Lewis Associates
✨Know Your ITIL Inside Out
Make sure you brush up on your ITIL knowledge, especially the latest v4 principles. Be ready to discuss how you've applied these in real-world scenarios, particularly in banking or financial services.
✨Showcase Your Third Party Management Skills
Prepare examples of your experience with third-party management processes. Highlight specific instances where you've successfully managed supplier relationships and ensured compliance with technology resilience controls.
✨Demonstrate Your Risk Management Acumen
Be prepared to talk about your experience in risk and control environments. Discuss how you've identified gaps in compliance and what steps you've taken to address them, showcasing your analytical skills.
✨Build Rapport with Interviewers
Since this role involves a lot of collaboration, practice building rapport during the interview. Use your communication skills to engage with the interviewers, showing that you can effectively influence and drive outcomes with stakeholders.
