At a Glance
- Tasks: Strengthen resilience in third-party services and implement key technology controls.
- Company: Global Bank based in Sheffield with a focus on innovation.
- Benefits: Competitive daily rate of £800-£1000, flexible working 2-3 days a week.
- Other info: 6-month contract with excellent opportunities for professional growth.
- Why this job: Join a dynamic team and make a real impact in IT Service Management.
- Qualifications: Expertise in ITIL and Third Party Management, with relevant certifications preferred.
My Client is a Global Bank based in Sheffield; they are looking for multiple contract ITSM Resilience SMEs. We need contractors that are skilled in IT Service Management (ITSM) and Third Party Management. In this role, you’ll help strengthen resilience across third-party services, support the implementation of key technology controls, and play a central role in shaping a growing function. You’ll also build strong relationships across third-party management and wider business and technology teams to deliver high-quality service.
We need a ‘blackbelt’ in ITIL / IT Service Management (i.e. ITIL v4 managing professional / strategic leader / master) with some Third Party Management. Area of focus is IT controls work (IT accreditations, ITIL background, assessments of third-party supplier landscapes). Based in Sheffield, 2-3 days a week. 6 month contract. Rate is £800-£1000 per day.
Key skills:
- Strong ITSM experience within the Banking / Financial Services industry.
- Experienced in IT Service Management (ITIL), technology resilience, and operating effectively within risk and control environments; relevant certifications are a plus.
- Proven experience in IT Service Management with deep knowledge of ITIL principles and Technology controls across solution design and implementation, recovery from disruption and the operational environment.
- Ability to be highly effective within a risk and control management environment.
- Relevant certifications would be advantageous (such as ITIL v4).
- Strong experience in supplier/vendor management and end-to-end third-party management processes.
Responsibilities:
- Act as a key central point of contact to consult with and provide Subject Matter Expertise to Supplier facing colleagues, supporting them in reviewing and analysing responses provided by Third Parties against technology resilience control requirements throughout the service lifecycle.
- Ensure analysis and identified gaps in compliance are clearly documented to provide a consumable and coherent view of the Third Party resilience position for stakeholders across various levels of seniority and ITSM proficiency, in order to agree required uplift with the Supplier.
- Support with external discussions and, where required, lead on engagement directly with Third Parties driving effective communication of analysis to establish and jointly agree uplift plans to embed resilience, utilising effective influencing skills to drive the right outcomes.
Please apply now for immediate consideration and further details.
Senior IT Service Management (ITSM) SME – Third Party Management employer: Scot Lewis Associates
As a leading Global Bank based in Sheffield, we pride ourselves on fostering a dynamic work environment that champions innovation and collaboration. Our commitment to employee growth is evident through continuous training opportunities and a culture that values diverse perspectives, making it an ideal place for ITSM professionals to thrive. With competitive contract rates and the chance to work closely with industry experts, this role offers a unique opportunity to make a significant impact in the banking sector while enjoying the vibrant community of Sheffield.
StudySmarter Expert Advice🤫
We think this is how you could land Senior IT Service Management (ITSM) SME – Third Party Management
✨Network Like a Pro
Get out there and connect with folks in the industry! Attend meetups, webinars, or even local events. Building relationships can open doors to opportunities that aren’t even advertised.
✨Show Off Your Skills
When you get the chance to chat with potential employers, don’t hold back! Share specific examples of how you've tackled challenges in ITSM and third-party management. Let your experience shine through!
✨Tailor Your Approach
Every conversation is a chance to tailor your pitch. Research the company and its needs, then align your skills and experiences with what they’re looking for. Make it personal and relevant!
✨Apply Through Us!
Don’t forget to apply through our website! We’ve got your back and can help you land that dream role. Plus, we know the ins and outs of the job market, so let’s get you noticed!
We think you need these skills to ace Senior IT Service Management (ITSM) SME – Third Party Management
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to highlight your ITSM and Third Party Management experience. Use keywords from the job description to show that you’re a perfect fit for the role.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share specific examples of how you've successfully managed third-party services and implemented IT controls. Keep it engaging and relevant!
Show Off Your Certifications:If you’ve got relevant certifications like ITIL v4, don’t forget to mention them! They can really set you apart from other candidates and show that you’re serious about your expertise.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you in front of the right people quickly!
How to prepare for a job interview at Scot Lewis Associates
✨Know Your ITIL Inside Out
Make sure you brush up on your ITIL knowledge, especially the latest v4 principles. Be ready to discuss how you've applied these in real-world scenarios, particularly in banking or financial services. This will show that you're not just familiar with the theory but can also implement it effectively.
✨Showcase Your Third Party Management Skills
Prepare specific examples of how you've managed third-party relationships and ensured compliance with technology resilience controls. Highlight any challenges you faced and how you overcame them, as this will demonstrate your problem-solving abilities and experience in supplier management.
✨Communicate Clearly and Effectively
Since you'll be liaising with various stakeholders, practice articulating complex ITSM concepts in a straightforward manner. Use examples from your past roles to illustrate your points, and don’t forget to emphasise your influencing skills when discussing uplift plans with suppliers.
✨Research the Company Culture
Get to know the bank's values and culture before the interview. This will help you tailor your responses to align with their expectations and show that you're genuinely interested in being part of their team. Plus, it’ll give you a chance to ask insightful questions that reflect your understanding of their business.
