Business Consultant – Incident Management Consultant
My Client is a Global Bank based in London; they are looking for a contract Business Consultant (Incident Management).
Based in London / Sheffield / Birmingham / Leeds or Chester. 2-3 days a week in the office. Contract until end of November 2026 (potential extension). They are ideally looking for someone who is immediately available.
Rate is up to £975 per day.
- Change & Transformation specialist with strong experience in Incident Management and technology-enabled transformation
- Strong understanding of technology tooling and technical capabilities, with experience reviewing, evaluating and implementing significant change
- Proven delivery of Major Incident Management / Command Centre / NOC-SOC-IM integration or similar
- Proven ability to define functional requirements and user needs, translating business requirements into effective technology solutions
- Hands-on experience across discovery and evaluation phases, including interviewing Product Owners and Incident Management teams to assess current capabilities and future requirements
- Experience developing business cases and implementation/rollout plans for transformation initiatives
Responsibilities:
- Define an Enterprise Incident Management Tooling Target Operating Model (TOM)
- Develop an evidence-based business case for an enterprise-wide Incident Command Centre
- Assess tooling requirements across Technology, Cyber, Business, Operational, Financial, Third-Party, Data, Risk, CCO and other incident domains
- Deliver a comprehensive Current State Assessment of existing incident management tooling and capabilities
- Develop target-state tooling options, recommendations and operating model
- Create a phased implementation roadmap aligned to the wider Enterprise Incident Management Framework
- Support the development of the business case and future operating model for a bank-wide Incident Command Centre
Keywords: Business Consultant, Incident Management, TOM, Target Operating Model, Bank, Banking.
Scot Lewis Associates Ltd is acting as an employment business.
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Business Consultant – Incident Management Consultant employer: Scot Lewis Associates
As a leading UK Defence contractor, we pride ourselves on fostering a collaborative and high-performing work culture that empowers our employees to excel in their roles. Located in the vibrant areas of Malvern and Cheltenham, we offer competitive salaries, bonuses, and excellent benefits, alongside ample opportunities for professional growth and development within the National Security sector. Join us to be part of a team that values integrity, innovation, and strong customer relationships while contributing to critical projects that make a difference.
