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- Tasks: Deliver high-quality tech services and support clients in a dynamic fintech environment.
- Company: Join a global FinTech leader with a focus on innovation and growth.
- Benefits: Competitive salary, hybrid working, and comprehensive benefits package.
- Why this job: Gain valuable experience in capital markets and cloud-native platforms while making an impact.
- Qualifications: 3-5 years in fintech or capital markets with strong communication skills.
- Other info: Opportunity for career growth and exposure to global delivery models.
The predicted salary is between 43000 - 67000 £ per year.
My global FinTech client are growing and they are looking for a permanent Associate Technical Services Manager (TSM) to join the team. This is hybrid working - 3 days a week in the London office. Paying £50,000 to £60,000 + benefits.
The Associate Technical Service Manager helps deliver high-quality technology services to their clients. This role is suited to a Technical candidate with early experience in capital markets or fintech who are progressing toward full service ownership. The Assoc Tech Service Manager acts as a key link between clients and internal technology teams, supporting incident management, service reporting, change coordination, and daily service delivery. The position offers structured exposure to regulated market infrastructure, cloud-native platforms, and global delivery models.
Key skills:
- 3-5 years' experience in technology roles within fintech, capital markets, or regulated environments, with exposure to production support or operational support.
- Basic understanding of cloud platforms, preferably AWS.
- Strong communication skills, able to work with both technical and non-technical stakeholders.
- Organised and proactive, with the ability to collaborate across multiple teams.
- Interest in developing toward client-facing service ownership.
Technical Services Manager (TSM) - Associate Level employer: Scot Lewis Associates Ltd
Contact Detail:
Scot Lewis Associates Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Services Manager (TSM) - Associate Level
✨Tip Number 1
Network like a pro! Reach out to your connections in the fintech and capital markets space. Attend industry events or webinars, and don’t be shy about introducing yourself. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for those interviews! Research the company and its services thoroughly. Understand their tech stack, especially if they’re using cloud platforms like AWS. We want you to impress them with your knowledge and show that you’re genuinely interested in the role.
✨Tip Number 3
Show off your soft skills! As a Technical Services Manager, communication is key. Practice explaining complex technical concepts in simple terms. We need to demonstrate that we can bridge the gap between clients and tech teams effortlessly.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate candidates who are eager to grow in the fintech world. Let’s get you that dream job!
We think you need these skills to ace Technical Services Manager (TSM) - Associate Level
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight your 3-5 years in technology roles, especially in fintech or capital markets, to show us you’re the right fit!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about this role. Share specific examples of how you've supported incident management or service delivery in the past – we love a good story!
Show Off Your Communication Skills: Since you'll be liaising with both technical and non-technical stakeholders, make sure your application showcases your strong communication skills. We want to see how you can bridge the gap between teams!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Scot Lewis Associates Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around cloud platforms like AWS. Be ready to discuss your previous experiences in fintech or capital markets, and how they relate to the role of a Technical Services Manager.
✨Showcase Your Communication Skills
Since this role involves liaising with both technical and non-technical stakeholders, practice explaining complex concepts in simple terms. Think of examples where you've successfully communicated with different teams and how that led to positive outcomes.
✨Demonstrate Your Organisational Skills
Prepare to discuss how you manage multiple tasks and priorities. Share specific examples of how you've coordinated changes or managed incidents in past roles, highlighting your proactive approach to problem-solving.
✨Express Your Interest in Service Ownership
Let them know you're keen on developing towards client-facing service ownership. Talk about your aspirations and how you see yourself growing within the company, showing that you're not just looking for a job, but a career path.