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- Tasks: Join us as a Service Engineer, maintaining and repairing machinery at customer sites.
- Company: Scot JCB is the UK's largest JCB distributor, with over 60 years of experience.
- Benefits: Enjoy competitive pay, flexible working hours, and a company van for personal use.
- Other info: Opportunity to mentor apprentices and access to health and wellbeing plans.
- Why this job: Develop your engineering skills in a dynamic role while making a real impact.
- Qualifications: Relevant qualifications in plant or vehicle maintenance are essential; experience with diagnostics is a plus.
The predicted salary is between 30000 - 42000 £ per year.
This is a Permanent, Full Time vacancy that will close in a month at 23:59 BST.
We are looking for a skilled engineer to join our team in Muir of Ord. As a service engineer with Scot JCB, you will visit a variety of customer sites throughout the area to carry out maintenance, repairs and services on our customers' machines to a high standard, working on brands such as JCB, Horsch, and Ktwo. This is a fantastic opportunity to utilise and develop your engineering skills in a varied and interesting role.
Who are we? The Scot JCB Group is made up of Scot JCB, Scot Agri, Stewart Plant Sales and SIA Compressors & Generators. Scot JCB has been supplying and servicing JCB machinery throughout Scotland and the North of England for over 60 years. We sold our first machine in 1956 and have grown into a highly specialised machinery distribution company operating through a network of 15 depots from Fraserburgh in the North East of Scotland to Carnforth in Lancashire. Scot JCB is the largest JCB distributor in the UK and we pride ourselves on providing our customers with world class service.
Key duties and responsibilities:
- Repairing and maintaining machines on customers' sites as required to ensure conformance with manufacturer's specification.
- Attending breakdowns and fault finding on machines.
- Accurately completing all relevant paperwork daily on a phone or tablet.
- Submitting daily timesheets and job cards.
- Accurately ordering your parts and working closely with the parts department.
- Working closely with the service supervisor.
- Helping to train and mentor apprentice engineers.
- Carrying out inspections and repairs of machines at our depot as required - in conformance with manufacturer's specification and any regulations affecting their use.
- Ensuring that there is no deficiency or defect likely to affect the safe working of a machine – and notifying appropriate manager of any defective or unsafe equipment.
The ideal candidate will have:
- Relevant qualifications e.g. City and Guild, NVQ or SVQ in Construction Plant / Agricultural / HGV / Light Vehicle etc (essential).
- Experience in plant, diesel engines, electrics, hydraulics, transmissions, and fault finding using electronic diagnostic equipment.
- The ability to prioritise tasks and work well in a busy environment.
- Great customer service skills and the ability to build rapport with our customers.
- A flexible and positive outlook with an outgoing approach to work.
In return you will receive:
- Competitive salary reviewed yearly.
- 39-hour basic working week and competitive overtime rates.
- The opportunity to earn £1 more p/hour through our appraisal program.
- Average holiday pay to reflect overtime worked.
- 30 days annual leave, increasing with length of service up to a total of 35 days.
- The option to buy/sell up to 5 days annual leave per year.
- Company van which can be used for private use in line with HMRC guidance.
- Laptop, phone, uniform and overalls.
- Health and wellbeing plan - cashback for dentist, opticians, physio and more.
- Employee Assistance Programme - free counselling and legal advice.
- Access to high street discounts and savings through Perks.
- Contributory pension scheme.
- Life assurance of three times your annual salary.
Service Engineer employer: Scot JCB Ltd
Contact Detail:
Scot JCB Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer
✨Tip Number 1
Familiarise yourself with the specific machinery brands mentioned in the job description, such as JCB, Horsch, and Ktwo. Understanding their unique features and common issues will help you stand out during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former service engineers in the industry. They can provide valuable insights into the role and company culture at Scot JCB, which can be beneficial when discussing your fit for the position.
✨Tip Number 3
Prepare to discuss your hands-on experience with plant machinery and your troubleshooting skills. Be ready to share specific examples of how you've successfully diagnosed and repaired equipment in the past.
✨Tip Number 4
Showcase your customer service skills by preparing examples of how you've built rapport with clients in previous roles. This is crucial for a service engineer, as you'll be interacting with customers regularly.
We think you need these skills to ace Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and qualifications, particularly in plant maintenance, diesel engines, and fault finding. Use specific examples that demonstrate your skills in these areas.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for engineering and customer service. Mention your familiarity with brands like JCB and your ability to work in a fast-paced environment, as these are key aspects of the role.
Highlight Relevant Qualifications: Clearly list any relevant qualifications such as City and Guilds, NVQ, or SVQ in Construction Plant or Agricultural Engineering. This will help you stand out as a qualified candidate.
Showcase Soft Skills: In your application, emphasise your customer service skills and ability to build rapport with clients. Mention any experience mentoring or training others, as this is a valued aspect of the role.
How to prepare for a job interview at Scot JCB Ltd
✨Showcase Your Technical Skills
Make sure to highlight your relevant qualifications and experience with plant machinery, diesel engines, and fault-finding techniques. Be prepared to discuss specific examples of how you've successfully repaired or maintained equipment in the past.
✨Demonstrate Customer Service Abilities
Since this role involves interacting with customers, it's crucial to showcase your customer service skills. Share experiences where you built rapport with clients or resolved issues effectively, as this will demonstrate your ability to represent Scot JCB positively.
✨Prepare for Practical Scenarios
Expect to be asked about how you would handle specific breakdown situations or maintenance tasks. Practise articulating your thought process and problem-solving approach, as this will show your technical competence and ability to work under pressure.
✨Ask Insightful Questions
At the end of the interview, take the opportunity to ask questions about the company culture, training opportunities, or the types of machinery you'll be working on. This shows your genuine interest in the role and helps you assess if it's the right fit for you.