At a Glance
- Tasks: Maintain and repair machinery at customer sites, ensuring top-notch service.
- Company: Join Scot JCB, the UK's largest JCB distributor with over 60 years of experience.
- Benefits: Competitive salary, overtime pay, 30 days annual leave, and a company van.
- Other info: Dynamic work environment with opportunities for career growth and training.
- Why this job: Develop your engineering skills while making a real difference for customers.
- Qualifications: Relevant qualifications in construction plant or HGV, plus hands-on experience.
The predicted salary is between 30000 - 40000 € per year.
We are looking for a skilled engineer to join our team in Carnforth. As a service engineer with Scot JCB, you will visit a variety of customer sites throughout the area to carry out maintenance, repairs and services on our customers' machines to a high standard. This is a fantastic opportunity to utilise and develop your engineering skills in a varied and interesting role.
Key duties and responsibilities:
- Repairing and maintaining machines on customers' sites as required to ensure conformance with manufacturer’s specification
- Attending breakdowns and fault finding on machines
- Accurately completing all relevant paperwork daily
- Submitting daily timesheets and job cards
- Accurately ordering your parts and working closely with the parts department
- Working closely with the service supervisor
- Helping to train and mentor apprentice engineers
- Carrying out inspections and repairs of machines at our depot as required - in conformance with manufacturer’s specification and any regulations affecting their use
- Ensuring that there is no deficiency or defect likely to affect the safe working of a machine – and notifying appropriate manager of any defective or unsafe equipment
The ideal candidate will have:
- Relevant qualifications e.g. City and Guild, NVQ or SVQ in Construction Plant / HGV / Light Vehicle etc (essential)
- Experience in construction plant, diesel engines, electrics, hydraulics, transmissions, and fault finding using electronic diagnostic equipment
- The ability to prioritise tasks and work well in a busy environment
- Great customer service skills and the ability to build rapport with our customers
- A flexible and positive outlook with an outgoing approach to work
In return you will receive:
- Competitive salary reviewed yearly
- 39-hour basic working week and competitive overtime rates
- The opportunity to earn £1 more p/hour through our appraisal program
- Average holiday pay to reflect overtime worked
- 30 days annual leave, increasing with length of service up to a total of 35 days
- The option to buy/sell up to 5 days annual leave per year
- Company van which can be used for private use in line with HMRC guidance
- Laptop, phone, uniform and overalls
- Health and wellbeing plan - cashback for dentist, opticians, physio and more
- Employee Assistance Programme - free counselling and legal advice
- Access to high street discounts and savings through Perks
- Contributory pension scheme
- Life assurance of three times your annual salary
Service Engineer employer: Scot JCB Ltd
At Scot JCB, we pride ourselves on being an exceptional employer, offering a dynamic work environment in Carnforth where skilled engineers can thrive. With competitive salaries, generous annual leave, and a strong focus on employee development through training and mentorship, we ensure our team members are well-supported and valued. Our commitment to health and wellbeing, alongside unique benefits like a company van for personal use, makes Scot JCB a fantastic place to build a rewarding career in the engineering sector.
StudySmarter Expert Advice🤫
We think this is how you could land Service Engineer
✨Tip Number 1
Get to know the company! Research Scot JCB and understand their values, services, and the machinery they work with. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the role and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for practical assessments! As a service engineer, you might be tested on your technical skills. Brush up on your knowledge of diesel engines, hydraulics, and fault-finding techniques to impress during any hands-on evaluations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining Scot JCB and ready to take the next step in your engineering career.
We think you need these skills to ace Service Engineer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant qualifications and experience in construction plant, diesel engines, and fault finding. We want to see how your skills match up with what we're looking for!
Show Off Your Customer Service Skills:Since you'll be working closely with customers, it's important to showcase your great customer service skills. Share examples of how you've built rapport and provided excellent service in previous roles.
Be Clear and Concise:When filling out your application, keep it clear and to the point. We appreciate straightforwardness, so make sure your key achievements and experiences stand out without any fluff!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Scot JCB Ltd
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to construction plant, diesel engines, and hydraulics. Be ready to discuss specific experiences where you've diagnosed and repaired machinery, as this will show your expertise and confidence.
✨Show Off Your Customer Service Skills
Since you'll be interacting with customers regularly, think of examples where you've provided excellent service or built rapport. Highlighting these experiences can demonstrate that you're not just a skilled engineer, but also someone who values customer relationships.
✨Prepare for Practical Questions
Expect questions that assess your problem-solving skills and ability to work under pressure. Prepare scenarios where you've had to troubleshoot a machine breakdown or manage multiple tasks at once, showcasing your prioritisation skills.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions about the team dynamics, training opportunities, or the types of machines you'll be working on. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.
