At a Glance
- Tasks: Engage customers, manage sales inquiries, and support the sales team in a dynamic environment.
- Company: Join Scot JCB Group, a leader in the agriculture industry with a strong community focus.
- Benefits: Enjoy competitive salary, generous leave, health plans, and a contributory pension scheme.
- Other info: Flexible hours and opportunities for personal growth in a supportive team.
- Why this job: Kickstart your career in a thriving industry while making meaningful connections.
- Qualifications: Sales experience or a passion for learning, plus great customer service skills.
The predicted salary is between 30000 - 40000 € per year.
We are looking for an experienced Sales Coordinator to join our dedicated team in Forfar. This is a fantastic opportunity to join a successful business and develop your career in the agriculture industry.
Hours: Monday – Friday, 8.00am - 4.30pm, in our Forfar office.
Who are we? The Scot JCB Group is made up of Scot JCB, Scot Agri and Stewart Plant Sales. Established in June 2021 through the merger of Kelso & Lothian Harvesters and A M Phillip Agritech, Scot Agri is dedicated to serving the agricultural community with top-quality tractors, farm equipment, and comprehensive support through parts and service. Operating across 14 strategically located depots, we provide machinery sales, servicing, and parts for leading brands including JCB, Massey Ferguson, Horsch, Spearhead, Berthoud, and more.
This role involves:
- Sales & Customer Engagement
- Answering sales calls and actively prospecting for potential customers and creating demand for our products.
- Building and maintaining strong relationships with customers and manufacturer sales representatives.
- Taking ownership of customer enquiries from start to finish.
- Responding quickly and professionally to inbound customer enquiries from the Scot Agri website, digital campaigns, and marketing activity.
- Proactively making outbound calls to progress opportunities and follow up on open enquiries.
- Identifying opportunities for equipment demonstrations or dealer visits.
- Booking appointments and qualifying opportunities for the sales team.
- Maintaining consistent follow-up with customers to avoid missed opportunities.
- Representing the dealership professionally and consistently reinforcing our products.
- Providing customer account statements.
- Supporting the sales team with machine build ups for non JCB products i.e. Horsch, Massey Fergusson, KRM and more.
- CRM Management
- Accurately recording all activity, notes, and next actions within the dealer CRM system.
- Maintaining the Scot Agri used equipment website.
- Carrying out used machine reports and chasing sales team for O/S reports.
- Operations & Coordination
- Organising machinery transport movements and updating our IFS (ERP) system.
- Processing export paperwork - CMR and sanitation documentation.
- Liaising with the parts and service departments regarding machines ready for delivery.
- Liaising with the sales administration team regarding machine movements.
- Supporting the wider sales team with building machine specifications and researching attachments.
- Planning and organising events e.g. agricultural shows.
- Yard & Equipment Responsibilities
- Moving and handling machines in the yard.
- Carrying out machine familiarisation training with customers.
- Learning how to valuate part exchanges.
The ideal candidate will have:
- Relevant experience within the agriculture or construction industries.
- Experience within a sales environment, or an interest in learning about sales.
- The ability to prioritise tasks and work well in a busy team.
- The ability to build rapport with customers and colleagues.
- A good understanding of the importance of excellent customer service.
- Good working knowledge of Microsoft applications.
- Attention to detail.
- The ability to work on your own initiative.
- Flexible, positive, and outgoing approach to work.
In return you will receive:
- Competitive salary, reviewed yearly.
- 30 days annual leave, increasing with length of service up to a total of 35 days.
- The option to buy/sell up to 5 days annual leave per year.
- Health and wellbeing plan - cashback for dentist, opticians, physio and more.
- Employee assistance programme - free counselling and legal advice.
- Contributory pension scheme.
- Life assurance of three times your annual salary.
- Employee referral programme.
- Free on-site parking.
Sales Coordinator employer: Scot JCB Ltd
At Scot Agri, located in Forfar, we pride ourselves on being an exceptional employer that values our employees' growth and well-being. With a competitive salary, generous annual leave, and a strong focus on health and wellness, we foster a supportive work culture that encourages professional development within the agriculture industry. Join us to be part of a dedicated team where your contributions are recognised and rewarded, and where you can build lasting relationships with customers and colleagues alike.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Coordinator
✨Tip Number 1
Get to know the company inside out! Research Scot JCB Group and its values, products, and services. This way, when you get that interview, you can show off your knowledge and passion for the agriculture industry.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice makes perfect! Prepare for common sales interview questions and role-play scenarios. The more comfortable you are, the better you'll perform when it comes to showcasing your skills in customer engagement.
✨Tip Number 4
Don’t forget to follow up! After an interview, send a thank-you email expressing your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sales Coordinator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Sales Coordinator role. Highlight your relevant experience in sales and customer engagement, especially within the agriculture or construction industries. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about joining Scot Agri and how you can contribute to our team. Be sure to mention any specific experiences that relate to the job description.
Showcase Your Customer Service Skills:Since this role involves a lot of customer interaction, make sure to highlight your customer service skills. Share examples of how you've built strong relationships with customers in the past – we love to see that kind of initiative!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Scot Agri!
How to prepare for a job interview at Scot JCB Ltd
✨Know Your Products
Before the interview, make sure you have a solid understanding of the products and services offered by Scot Agri. Familiarise yourself with the brands they represent, like JCB and Massey Ferguson, and be ready to discuss how these products can benefit customers in the agriculture industry.
✨Showcase Your Sales Skills
Prepare examples from your past experiences that highlight your sales abilities. Think about times when you successfully built relationships with customers or turned enquiries into sales. This will demonstrate your capability to take ownership of customer enquiries and drive sales for the team.
✨Demonstrate Team Spirit
Since this role involves working closely with various departments, be ready to talk about your teamwork experiences. Share instances where you collaborated effectively with others, whether in sales or operations, to achieve a common goal. This will show that you can thrive in a busy team environment.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company culture, the sales team's goals, or how success is measured in the role. This shows your genuine interest in the position and helps you determine if it's the right fit for you.
