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- Tasks: Assist customers in finding parts and support the sales team with orders.
- Company: Join Scot JCB, the largest JCB distributor in the UK with over 60 years of experience.
- Benefits: Competitive salary, 30 days annual leave, health plan, and discounts.
- Why this job: Kickstart your career in the construction industry with hands-on training and growth opportunities.
- Qualifications: Positive attitude, willingness to learn, and good communication skills.
- Other info: Dynamic team environment with potential for career advancement.
The predicted salary is between 25000 - 30000 £ per year.
Scot JCB are looking for a Trainee Parts Sales Advisor to join our team in Edinburgh. If you are an enthusiastic and motivated individual eager to start a career in the Construction industry then this could be the role for you.
As a Trainee Parts Advisor, you will be an integral part of our team, learning the ins and outs of the parts department. This role is designed for individuals with a positive attitude, a strong willingness to learn, and a commitment to providing exceptional customer service. You will receive comprehensive training to develop your knowledge of parts and service processes. This is an initial 2-year fixed term contract with excellent progression opportunities. Successful candidates will have the potential to advance to more senior positions within the parts department or other areas of the business.
This role involves:
- Customer Service: Assist customers both in person and over the phone, helping them identify and locate the correct parts for their equipment. Provide professional, friendly, and efficient service at all times.
- Parts Identification: Learn to accurately identify parts required for construction and agricultural machinery, using parts catalogues, schematics, and computer systems.
- Inventory Management: Support the parts team in managing inventory, including receiving, stocking, and organising parts. Assist in regular stock checks and inventory audits.
- Sales Support: Assist in the preparation of quotes, processing of orders, and ensuring prompt delivery of parts to customers. Support the sales team by providing parts information and availability.
- Learning and Development: Engage in ongoing training programs, to continuously expand your knowledge of the products and services we offer. Stay updated with the latest industry trends and product developments.
- Team Collaboration: Work closely with other team members to ensure a smooth and efficient operation within the parts department. Contribute to a positive team environment by supporting colleagues and sharing knowledge.
- Training and Development: This role provides both hands-on experience under the guidance of experienced team members as well as access to industry-leading technical courses to deepen your knowledge of parts and machinery.
The ideal candidate will have:
- A positive can-do attitude and a willingness to learn.
- The ability to use their own initiative and work well as part of a team.
- Good verbal and written communication skills.
- Strong attention to detail, with the ability to manage multiple tasks efficiently.
- A basic understanding of construction or agricultural machinery is beneficial.
In return you will receive:
- Competitive salary reviewed yearly
- 39-hour basic working week and competitive overtime rates
- Rota based overtime to cover the opening hours of the business
- Average holiday pay to reflect overtime worked
- 30 days annual leave, increasing with length of service up to a total of 35 days
- Health and wellbeing plan - cashback for dentist, opticians, physio and more
- Employee Assistance Programme - free counselling and legal advice
- Access to high street discounts and savings through Perks
- Life assurance of three times your annual salary
Trainee Parts Sales Advisor in Edinburgh employer: Scot JCB Ltd
Contact Detail:
Scot JCB Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Parts Sales Advisor in Edinburgh
✨Tip Number 1
Get to know the company! Research Scot JCB and understand their values, products, and services. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about helping customers, think of scenarios where you can demonstrate your ability to assist and communicate effectively. Role-playing with a friend can be super helpful!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Scot JCB family. Don’t miss out on this opportunity!
We think you need these skills to ace Trainee Parts Sales Advisor in Edinburgh
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the construction industry shine through! We love seeing candidates who are eager to learn and grow with us, so don’t hold back on expressing your excitement about the role.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Trainee Parts Sales Advisor position. Mention any relevant customer service experience or knowledge of machinery, as this will help us see why you’d be a great fit!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon that might confuse us. Remember, we want to understand your qualifications and enthusiasm without wading through unnecessary fluff!
Apply Through Our Website: We encourage you to submit your application directly through our website. This way, you’ll ensure it reaches us quickly and securely. Plus, it’s super easy to do – just follow the prompts and you’ll be on your way to joining our team!
How to prepare for a job interview at Scot JCB Ltd
✨Know Your Parts
Before the interview, brush up on your knowledge of construction and agricultural machinery parts. Familiarise yourself with common parts and their functions, as well as how to use parts catalogues and schematics. This will show your enthusiasm for the role and your commitment to learning.
✨Customer Service Mindset
Since this role heavily involves customer interaction, think about examples from your past experiences where you provided excellent customer service. Be ready to discuss how you would handle different customer scenarios, both in person and over the phone, to demonstrate your ability to connect with customers.
✨Team Player Attitude
Scot JCB values teamwork, so be prepared to talk about your experiences working in a team. Highlight instances where you supported colleagues or contributed to a positive team environment. This will help convey that you’re not just looking out for yourself but are also invested in the success of the team.
✨Ask Smart Questions
At the end of the interview, have a few thoughtful questions ready to ask. Inquire about the training programmes available, opportunities for progression, or how the team collaborates. This shows your genuine interest in the role and helps you assess if it's the right fit for you.