At a Glance
- Tasks: Maintain and repair machinery at customer sites, ensuring top-notch service.
- Company: Join Scot JCB, the UK's largest JCB distributor with over 60 years of experience.
- Benefits: Competitive salary, overtime pay, 30+ days holiday, and a company van for personal use.
- Other info: Great career growth opportunities and a supportive team culture.
- Why this job: Develop your engineering skills while making a real difference in a dynamic environment.
- Qualifications: Relevant qualifications in construction plant or HGV, plus hands-on experience.
The predicted salary is between 30000 - 40000 € per year.
We are looking for a skilled engineer to join our team in Dumfries. As a service engineer with Scot JCB you will visit a variety of customer sites throughout the area to carry out maintenance, repairs and services on our customers' machines to a high standard. This is a fantastic opportunity to utilise and develop your engineering skills in a varied and interesting role.
Key duties and responsibilities:
- Repairing and maintaining machines on customers' sites as required to ensure conformance with manufacturer’s specification.
- Attending breakdowns and fault finding on machines.
- Accurately completing all relevant paperwork daily.
- Submitting daily timesheets and job cards.
- Accurately ordering your parts and working closely with the parts department.
- Working closely with the service supervisor.
- Helping to train and mentor apprentice engineers.
- Carrying out inspections and repairs of machines at our depot as required - in conformance with manufacturer’s specification and any regulations affecting their use.
- Ensuring that there is no deficiency or defect likely to affect the safe working of a machine – and notifying appropriate manager of any defective or unsafe equipment.
The ideal candidate will have:
- Relevant qualifications e.g. City and Guild, NVQ or SVQ in Construction Plant / HGV / Light Vehicle etc (essential).
- Experience in construction plant, diesel engines, electrics, hydraulics, transmissions, and fault finding using electronic diagnostic equipment.
- The ability to prioritise tasks and work well in a busy environment.
- Great customer service skills and the ability to build rapport with our customers.
- A flexible and positive outlook with an outgoing approach to work.
In return you will receive:
- Competitive salary reviewed yearly.
- 39-hour basic working week and competitive overtime rates.
- The opportunity to earn £1 more p/hour through our appraisal program.
- Average holiday pay to reflect overtime worked.
- 30 days annual leave, increasing with length of service up to a total of 35 days.
- The option to buy/sell up to 5 days annual leave per year.
- Company van which can be used for private use in line with HMRC guidance.
- Laptop, phone, uniform and overalls.
- Health and wellbeing plan - cashback for dentist, opticians, physio and more.
- Employee Assistance Programme - free counselling and legal advice.
- Access to high street discounts and savings through Perks.
- Contributory pension scheme.
- Life assurance of three times your annual salary.
Service Engineer in Dumfries employer: Scot JCB Ltd
At Scot JCB, we pride ourselves on being an exceptional employer, offering a supportive work culture that values employee development and well-being. As a Service Engineer in Dumfries, you will enjoy competitive pay, generous annual leave, and a range of benefits including a company van for personal use and access to health and wellness programmes. Join us to enhance your engineering skills while working with a dedicated team in a dynamic environment that prioritises customer satisfaction and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Service Engineer in Dumfries
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering field, attend local meetups, and don’t be shy about letting people know you’re on the hunt for a Service Engineer role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Get hands-on! If you can, volunteer or take on short-term gigs that allow you to showcase your skills with machinery. This not only boosts your experience but also gives you real-life examples to discuss during interviews.
✨Tip Number 3
Prepare for those interviews! Research common questions for Service Engineers and practice your answers. Be ready to talk about your experience with repairs, maintenance, and customer service – it’s all about showing how you fit into the Scot JCB team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Scot JCB family. Don’t miss out on this fantastic opportunity!
We think you need these skills to ace Service Engineer in Dumfries
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant qualifications and experience in construction plant, diesel engines, and fault finding. We want to see how your skills match up with what we’re looking for!
Show Off Your Customer Service Skills:Since you'll be working closely with customers, it’s important to showcase your great customer service skills. Share examples of how you've built rapport and provided excellent service in the past.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to the facts about your experience and skills.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity with Scot JCB.
How to prepare for a job interview at Scot JCB Ltd
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to construction plant, diesel engines, and hydraulics. Be ready to discuss specific experiences where you've successfully diagnosed and repaired machinery. This will show that you’re not just a candidate, but a skilled engineer who can hit the ground running.
✨Show Off Your Customer Service Skills
Since this role involves interacting with customers, think of examples where you've built rapport or resolved issues effectively. Highlighting your customer service skills will demonstrate that you understand the importance of maintaining strong relationships while delivering top-notch service.
✨Be Prepared for Practical Questions
Expect some scenario-based questions that test your problem-solving abilities. Prepare to explain how you would handle breakdowns or faults in machinery. Practising these scenarios can help you articulate your thought process clearly during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities for apprentice engineers, or the types of machines you'll be working on. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.
