Field Service Engineer in Willenhall

Field Service Engineer in Willenhall

Willenhall Full-Time 30000 - 40000 £ / year (est.) No home office possible
S

At a Glance

  • Tasks: Repair and maintain plant machinery at customer sites, ensuring top-notch service.
  • Company: Join Scot JCB, the UK's largest JCB distributor with over 60 years of experience.
  • Benefits: Competitive pay, generous holiday, company van, and health perks.
  • Other info: Enjoy career growth opportunities and a supportive work environment.
  • Why this job: Be part of a growing team making a real impact in the machinery industry.
  • Qualifications: Experience in plant maintenance and strong customer service skills required.

The predicted salary is between 30000 - 40000 £ per year.

Scot JCB are looking for a skilled plant engineer to join our growing team of field engineers based in or around Willenhall or the wider Wolverhampton area. This is a field-based role where you will travel from your home directly to our customers' sites, so we are looking for a confident and independent individual with a strong background in the repair and maintenance of plant machinery.

Responsibilities:

  • Repairing and maintaining machines on customers' sites as required to ensure conformance with manufacturer's specification.
  • Accurately completing all relevant paperwork daily on a phone or tablet.
  • Submitting daily timesheets and job cards.
  • Accurately ordering parts and working closely with the parts department.
  • Working closely with the service supervisor.
  • Carrying out inspections and repairs of machines at our depot as required, in conformance with manufacturer's specification and any regulations affecting their use.
  • Ensuring that there is no deficiency or defect likely to affect the safe working of a machine, and notifying the appropriate manager of any defective or unsafe equipment.

Relevant experience and qualifications:

  • City and Guild, NVQ or SVQ qualifications in Construction Plant Maintenance.
  • Experience in construction plant, diesel engines, electrics, hydraulics, transmissions, and fault finding using electronic diagnostic equipment.
  • Experience working on JCB Loadalls would be advantageous.
  • The ability to prioritise tasks and work well in a busy environment.
  • Great customer service skills and the ability to build rapport with our customers.
  • Good IT skills.
  • A flexible and positive outlook with an outgoing approach to work.

Company Background:

The Scot JCB Group is made up of Scot JCB, Scot Agri and Stewart Plant Sales. Scot JCB has been supplying and servicing JCB machinery throughout Scotland and the North of England for over 60 years. We sold our first machine in 1956 and have grown into a highly specialised machinery distribution company operating through a network of 14 depots from Huntly in the North East of Scotland to Carnforth in Lancashire. Scot JCB is the largest JCB distributor in the UK and we pride ourselves on providing our customers with world class service. The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.

Benefits:

  • A competitive rate, reviewed yearly.
  • Door-to-door pay.
  • 39-hour basic working week and competitive overtime rates.
  • The opportunity to earn £1 more p/hour through our appraisal program.
  • Average holiday pay to reflect overtime worked.
  • 30 days annual leave, increasing with length of service up to a total of 35 days.
  • The option to buy/sell up to 5 days annual leave per year.
  • Company van which can be used for private use in line with HMRC guidance.
  • Laptop, phone, uniform and overalls.
  • Health and wellbeing plan - cashback for dentist, opticians, physio and more.
  • Employee Assistance Programme - free counselling and legal advice.
  • Access to high street discounts and savings through Perks.
  • Contributory pension scheme.
  • Life assurance of three times your annual salary.
  • Employee referral programme.
  • JCB and in-house training.

Field Service Engineer in Willenhall employer: Scot JCB Limited

Scot JCB is an exceptional employer, offering a dynamic work environment for Field Service Engineers in the Willenhall and Wolverhampton area. With a strong focus on employee growth, competitive pay, and comprehensive benefits including a health and wellbeing plan, generous annual leave, and a supportive culture, Scot JCB ensures that its team members thrive both personally and professionally while delivering world-class service to customers.
S

Contact Detail:

Scot JCB Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Field Service Engineer in Willenhall

✨Tip Number 1

Get to know the company! Before your interview, do a bit of research on Scot JCB. Understand their values, recent projects, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice makes perfect! Brush up on your technical skills related to plant machinery and be ready to discuss your experience with repairs and maintenance. We want to hear about specific challenges you've faced and how you tackled them.

✨Tip Number 3

Show off your customer service skills! As a Field Service Engineer, you'll be interacting with clients regularly. Be prepared to share examples of how you've built rapport and provided excellent service in past roles.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join our growing team at Scot JCB. Don’t miss out on this opportunity!

We think you need these skills to ace Field Service Engineer in Willenhall

Repair and Maintenance of Plant Machinery
City and Guild Qualifications
NVQ or SVQ Qualifications in Construction Plant Maintenance
Experience with Diesel Engines
Experience with Electrics
Experience with Hydraulics
Experience with Transmissions
Fault Finding using Electronic Diagnostic Equipment
Customer Service Skills
IT Skills
Ability to Prioritise Tasks
Flexibility and Positive Outlook
Ability to Build Rapport with Customers

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Field Service Engineer role. Highlight your experience with plant machinery, repairs, and maintenance. We want to see how your skills match what we're looking for!

Show Off Your Skills: In your application, don’t forget to showcase your relevant qualifications like City and Guild or NVQ. Mention any specific experience with JCB Loadalls or similar machinery to catch our eye!

Be Clear and Concise: When filling out your application, keep it clear and to the point. We appreciate well-organised information, so make sure to structure your responses logically and avoid unnecessary fluff.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at Scot JCB Limited

✨Know Your Stuff

Make sure you brush up on your technical knowledge related to plant machinery, especially JCB models. Be ready to discuss your experience with repairs and maintenance, as well as any relevant qualifications like City and Guild or NVQ.

✨Show Off Your Customer Service Skills

Since this role involves interacting with customers, prepare examples of how you've built rapport in previous jobs. Think about times when you went above and beyond to ensure customer satisfaction.

✨Be Ready for Practical Questions

Expect questions that test your problem-solving skills. You might be asked how you would handle a specific fault or defect in machinery. Practise articulating your thought process clearly and confidently.

✨Demonstrate Your Flexibility

This job requires a positive and adaptable attitude. Be prepared to discuss how you've managed changing priorities in a busy environment and how you approach unexpected challenges.

Field Service Engineer in Willenhall
Scot JCB Limited
Location: Willenhall

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

>