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- Tasks: Repair and maintain plant machinery at customer sites, ensuring top-notch service.
- Company: Join Scot JCB, the largest JCB distributor in the UK with over 60 years of experience.
- Benefits: Enjoy competitive pay, generous holiday leave, and a company van for personal use.
- Other info: Dynamic work environment with opportunities for training and career growth.
- Why this job: Be part of a growing team and make a real impact in the field.
- Qualifications: Experience in plant maintenance and strong customer service skills required.
The predicted salary is between 30000 - 40000 £ per year.
Scot JCB are looking for a skilled plant engineer to join our growing team of field engineers based in or around the Preston area. This is a field-based role where you will travel from your home directly to our customers' sites, so we are looking for a confident and independent individual with a strong background in the repair and maintenance of plant machinery. You will work closely with the team at our Carnforth depot and will be required to work at this depot from time to time.
Responsibilities and Qualifications
- Repairing and maintaining machines on customers' sites as required to ensure conformance with manufacturer's specification.
- Accurately completing all relevant paperwork daily on a phone or tablet.
- Submitting daily timesheets and job cards.
- Accurately ordering your parts and working closely with the parts department.
- Working closely with the service supervisor.
- Carrying out inspections and repairs of machines at our depot as required - in conformance with manufacturer's specification and any regulations affecting their use.
- Ensuring that there is no deficiency or defect likely to affect the safe working of a machine - and notifying appropriate manager of any defective or unsafe equipment.
Relevant experience and qualifications
- City and Guild, NVQ or SVQ qualifications in Construction Plant Maintenance.
- Experience in construction plant, diesel engines, electrics, hydraulics, transmissions, and fault finding using electronic diagnostic equipment.
- Experience working on JCB Loadalls would be advantageous.
- The ability to prioritise tasks and work well in a busy environment.
- Great customer service skills and the ability to build rapport with our customers.
- Good IT skills.
- A flexible and positive outlook with an outgoing approach to work.
Benefits
- A competitive rate, reviewed yearly.
- Door-to-door pay.
- 39-hour basic working week and competitive overtime rates.
- The opportunity to earn £1 more p/hour through our appraisal program.
- Average holiday pay to reflect overtime worked.
- 30 days annual leave, increasing with length of service up to a total of 35 days.
- The option to buy/sell up to 5 days annual leave per year.
- Company van which can be used for private use in line with HMRC guidance.
- Laptop, phone, uniform and overalls.
- Health and wellbeing plan - cashback for dentist, opticians, physio and more.
- Employee Assistance Programme - free counselling and legal advice.
- Access to high street discounts and savings through Perks.
- Contributory pension scheme.
- Life assurance of three times your annual salary.
- Employee referral programme.
- JCB and in-house training.
Field Service Engineer in Preston employer: Scot JCB Limited
Contact Detail:
Scot JCB Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer in Preston
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Scot JCB. Understand their values, recent projects, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to field service engineering. Think about your past experiences with plant machinery and how you can demonstrate your skills. The more you prepare, the more confident you'll feel when it’s time to shine.
✨Tip Number 3
Show off your customer service skills! Since this role involves working closely with customers, be ready to share examples of how you've built rapport and handled tricky situations in the past. A friendly attitude goes a long way in this line of work!
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Field Service Engineer in Preston
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your relevant experience and qualifications in plant maintenance. We want to see how your background aligns with the role, so don’t hold back on showcasing your skills!
Be Clear and Concise: When filling out your application, keep it straightforward. Use clear language and avoid jargon that might confuse us. We appreciate a well-structured application that gets straight to the point.
Tailor Your Application: Take a moment to customise your application for the Field Service Engineer role. Mention specific experiences that relate to repairing and maintaining machinery, as this will help us see you as a great fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Scot JCB Limited
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to plant machinery, especially JCB models. Be ready to discuss your experience with repairs and maintenance, as well as any relevant qualifications like City and Guild or NVQ.
✨Show Off Your Customer Skills
Since this role involves a lot of customer interaction, think of examples where you've provided excellent service. Highlight how you built rapport with clients and resolved their issues effectively.
✨Be Ready for Practical Questions
Expect questions that test your problem-solving skills. Prepare to discuss specific scenarios where you had to diagnose faults or make quick decisions in the field. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Demonstrate Your Flexibility
This job requires a flexible approach, so be prepared to talk about how you manage your time and prioritise tasks in a busy environment. Share examples of how you've adapted to changing situations or worked independently.