At a Glance
- Tasks: Maintain and repair machinery at customer sites, ensuring top-notch service.
- Company: Join Scot JCB, the largest JCB distributor in the UK with over 60 years of experience.
- Benefits: Competitive salary, generous leave, health plans, and a company van for personal use.
- Other info: Dynamic work environment with opportunities for training and career growth.
- Why this job: Develop your engineering skills while making a real difference for customers.
- Qualifications: Relevant engineering qualifications and experience with construction plant and diagnostics.
The predicted salary is between 30000 - 40000 € per year.
We are looking for a skilled engineer to join our team in Glasgow. As a Service Engineer with Scot JCB, you will visit a variety of customer sites throughout the area to carry out maintenance, repairs and services on our customers' machines to a high standard. This is a fantastic opportunity to utilise and develop your engineering skills in a varied and interesting role.
Key duties and responsibilities:
- Repairing and maintaining machines on customers' sites as required to ensure conformance with manufacturer’s specification.
- Attending breakdowns and fault finding on machines.
- Accurately completing all relevant paperwork daily.
- Submitting daily timesheets and job cards.
- Accurately ordering your parts and working closely with the parts department.
- Working closely with the service supervisor.
- Helping to train and mentor apprentice engineers.
- Carrying out inspections and repairs of machines at our depot as required - in conformance with manufacturer’s specification and any regulations affecting their use.
- Ensuring that there is no deficiency or defect likely to affect the safe working of a machine – and notifying the appropriate manager of any defective or unsafe equipment.
The ideal candidate will have:
- Relevant qualifications e.g. City and Guild, NVQ or SVQ in Construction Plant / HGV / Light Vehicle etc (essential).
- Experience in construction plant, diesel engines, electrics, hydraulics, transmissions, and fault finding using electronic diagnostic equipment.
- The ability to prioritise tasks and work well in a busy environment.
- Great customer service skills and the ability to build rapport with our customers.
- Good IT skills.
- A flexible and positive outlook with an outgoing approach to work.
In return you will receive:
- Competitive salary reviewed yearly.
- 39-hour basic working week and competitive overtime rates.
- The opportunity to earn £1 more p/hour through our appraisal program.
- Average holiday pay to reflect overtime worked.
- 30 days annual leave, increasing with length of service up to a total of 35 days.
- The option to buy/sell up to 5 days annual leave per year.
- Company van which can be used for private use in line with HMRC guidance.
- Laptop, phone, uniform and overalls.
- Health and wellbeing plan - cashback for dentist, opticians, physio and more.
- Employee Assistance Programme - free counselling and legal advice.
- Access to high street discounts and savings through Perks.
- Contributory pension scheme.
- Life assurance of three times your annual salary.
- Employee referral programme.
- JCB and in-house training.
The Company has experienced unprecedented growth over the past few years. We have a vast number of employees and provide support to clients from all over the country.
Service Engineer in Glasgow employer: Scot JCB Limited
At Scot JCB, we pride ourselves on being an exceptional employer, offering a dynamic work environment in Glasgow where skilled engineers can thrive. With competitive salaries, generous annual leave that increases with service, and a strong focus on employee development through JCB and in-house training, we ensure our team members are well-supported and valued. Our commitment to health and wellbeing, alongside a range of benefits including a contributory pension scheme and life assurance, makes Scot JCB a fantastic place to build a rewarding career in the engineering sector.
StudySmarter Expert Advice🤫
We think this is how you could land Service Engineer in Glasgow
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering field, especially those who work at Scot JCB or similar companies. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills and knowledge about JCB machinery. We want to see you shine, so practice common interview questions and think of examples that showcase your experience with repairs and maintenance.
✨Tip Number 3
Show off your customer service skills! As a Service Engineer, you'll be interacting with clients regularly. Be ready to discuss how you've built rapport with customers in the past and how you handle challenging situations.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at Scot JCB.
We think you need these skills to ace Service Engineer in Glasgow
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant qualifications and experience in construction plant, diesel engines, and fault finding. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Service Engineer role. Share specific examples of your past work and how they relate to the duties listed in the job description.
Be Clear and Concise:When filling out your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point. Make it easy for us to see why you’d be a great addition to our team!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Scot JCB Limited
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to construction plant, diesel engines, and hydraulics. Be ready to discuss specific experiences where you've successfully diagnosed and repaired machinery. This will show that you’re not just qualified on paper but also have hands-on experience.
✨Show Off Your Customer Service Skills
Since this role involves interacting with customers, think of examples where you've provided excellent service or built rapport. Prepare to share how you handle difficult situations or complaints, as this will demonstrate your ability to maintain a positive customer relationship.
✨Be Ready for Practical Questions
Expect some scenario-based questions during the interview. They might ask how you would approach a breakdown or fault finding on a machine. Practise articulating your thought process clearly, as this will highlight your problem-solving skills and technical expertise.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the company culture, training opportunities, or the types of machines you'll be working on. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
