At a Glance
- Tasks: Repair and maintain plant machinery at customer sites while ensuring safety and compliance.
- Company: Join Scot JCB, the largest JCB distributor in the UK with over 60 years of experience.
- Benefits: Competitive salary, door-to-door pay, generous annual leave, and health benefits.
- Other info: Enjoy a flexible work environment with excellent training and career growth opportunities.
- Why this job: Be part of a growing team and make a real impact in the field.
- Qualifications: Experience in plant maintenance and strong customer service skills required.
The predicted salary is between 30000 - 40000 £ per year.
Scot JCB are looking for a skilled plant engineer to join our growing team of field engineers based in or around the Bedford, Market Harborough or Stevenage areas. This role will involve covering work in the Nottingham, Leicester, Coventry and Oxford areas, so willingness to travel is essential. This is a field-based role where you will travel from your home directly to our customers' sites, so we are looking for a confident and independent individual with a strong background in the repair and maintenance of plant machinery.
Salary: Competitive base rate plus overtime and bonus
Key duties and responsibilities:
- Repairing and maintaining machines on customers' sites as required to ensure conformance with manufacturer’s specification
- Accurately completing all relevant paperwork daily on a phone or tablet
- Submitting daily timesheets and job cards
- Accurately ordering your parts and working closely with the parts department
- Working closely with the service supervisor
- Carrying out inspections and repairs of machines at our depot as required - in conformance with manufacturer’s specification and any regulations affecting their use
- Ensuring that there is no deficiency or defect likely to affect the safe working of a machine – and notifying appropriate manager of any defective or unsafe equipment
The ideal candidate will have:
- Relevant experience and qualifications e.g. City and Guild, NVQ or SVQ qualifications in Construction Plant Maintenance
- Experience in construction plant, diesel engines, electrics, hydraulics, transmissions, and fault finding using electronic diagnostic equipment
- Experience working on JCB Loadalls would be advantageous
- The ability to prioritise tasks and work well in a busy environment
- Great customer service skills and the ability to build rapport with our customers
- Good IT skills
- A flexible and positive outlook with an outgoing approach to work
In return you will receive:
- A competitive rate, reviewed yearly
- Door-to-door pay
- 39-hour basic working week and competitive overtime rates
- The opportunity to earn £1 more p/hour through our appraisal program
- Average holiday pay to reflect overtime worked
- 30 days annual leave, increasing with length of service up to a total of 35 days
- The option to buy/sell up to 5 days annual leave per year
- Company van which can be used for private use in line with HMRC guidance
- Laptop, phone, uniform and overalls
- Health and wellbeing plan – cashback for dentist, opticians, physio and more
- Employee Assistance Programme – free counselling and legal advice
- Access to high street discounts and savings through Perks
- Contributory pension scheme
- Life assurance of three times your annual salary
- Employee referral programme
- JCB and in-house training
The Company: The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.
The Benefits:
- A competitive salary, reviewed yearly
- Contributory pension scheme
- Life assurance of three times your salary
- 30 days annual leave, increasing with length of service
- JCB and in-house training
- Healthcare cash plan
- Employee assistance programme
- Free onsite parking
Field Service Engineer employer: Scot JCB Limited
Scot JCB is an exceptional employer, offering a competitive salary and extensive benefits including a contributory pension scheme, life assurance, and generous annual leave that increases with service. Our supportive work culture fosters employee growth through JCB and in-house training, while our commitment to health and wellbeing ensures access to valuable resources like counselling and high street discounts. Join us in a dynamic field-based role where your skills will be valued and your contributions recognised as we continue to lead the industry in providing world-class service.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend local events, and connect with current employees at Scot JCB. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills and knowledge about plant machinery. Be ready to discuss your experience with repairs and maintenance, especially if you've worked with JCB equipment before.
✨Tip Number 3
Show off your customer service skills! Since this role involves working directly with clients, be prepared to share examples of how you've built rapport and handled challenging situations in the past.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Scot JCB team.
We think you need these skills to ace Field Service Engineer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience in plant machinery repair and maintenance. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your qualifications!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Field Service Engineer role. Share your passion for the industry and any specific experiences that relate to our needs.
Show Off Your Customer Service Skills:Since this role involves working directly with customers, make sure to mention any past experiences where you’ve excelled in customer service. We love candidates who can build rapport and provide top-notch service!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you on the path to joining our fantastic team!
How to prepare for a job interview at Scot JCB Limited
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to plant machinery, diesel engines, and hydraulics. Be ready to discuss your hands-on experience and any relevant qualifications like City and Guild or NVQ. This will show that you're not just a good talker but also know your way around the tools.
✨Show Off Your Customer Skills
Since this role involves interacting with customers, think of examples where you've provided excellent service or built rapport. Prepare to share stories that highlight your ability to communicate effectively and solve problems on-site. This will demonstrate that you can represent Scot JCB well.
✨Be Ready to Travel
As the job requires travelling to various sites, express your willingness to be on the move. Mention any previous experiences where you've had to manage your time effectively while working in different locations. This shows that you're adaptable and ready for the field-based nature of the role.
✨Prepare Questions
Have a few thoughtful questions ready about the company culture, training opportunities, or specific challenges faced by field engineers. This not only shows your interest in the role but also helps you gauge if Scot JCB is the right fit for you. Plus, it makes for a more engaging conversation!
