At a Glance
- Tasks: Maintain and repair machinery at customer sites, ensuring top-notch service.
- Company: Join Scot JCB, the UK's largest JCB distributor with over 60 years of experience.
- Benefits: Competitive salary, generous annual leave, and health benefits.
- Other info: Enjoy a supportive culture with opportunities for training and career growth.
- Why this job: Develop your engineering skills while making a real impact in a dynamic environment.
- Qualifications: Relevant engineering qualifications and experience with construction plant machinery.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a skilled engineer to join our team in Carnforth. As a Service Engineer with Scot JCB, you will visit a variety of customer sites throughout the area to carry out maintenance, repairs and services on our customers' machines to a high standard. This is a fantastic opportunity to utilise and develop your engineering skills in a varied and interesting role.
Key duties and responsibilities:
- Repairing and maintaining machines on customers' sites as required to ensure conformance with manufacturer’s specification.
- Attending breakdowns and fault finding on machines.
- Accurately completing all relevant paperwork daily.
- Submitting daily timesheets and job cards.
- Accurately ordering your parts and working closely with the parts department.
- Working closely with the service supervisor.
- Helping to train and mentor apprentice engineers.
- Carrying out inspections and repairs of machines at our depot as required - in conformance with manufacturer’s specification and any regulations affecting their use.
- Ensuring that there is no deficiency or defect likely to affect the safe working of a machine – and notifying appropriate manager of any defective or unsafe equipment.
The ideal candidate will have:
- Relevant qualifications e.g. City and Guild, NVQ or SVQ in Construction Plant / HGV / Light Vehicle etc (essential).
- Experience in construction plant, diesel engines, electrics, hydraulics, transmissions, and fault finding using electronic diagnostic equipment.
- The ability to prioritise tasks and work well in a busy environment.
- Great customer service skills and the ability to build rapport with our customers.
- Good IT skills.
- A flexible and positive outlook with an outgoing approach to work.
In return you will receive:
- Competitive salary reviewed yearly.
- 39-hour basic working week and competitive overtime rates.
- The opportunity to earn £1 more p/hour through our appraisal program.
- Average holiday pay to reflect overtime worked.
- 30 days annual leave, increasing with length of service up to a total of 35 days.
- The option to buy/sell up to 5 days annual leave per year.
- Company van which can be used for private use in line with HMRC guidance.
- Laptop, phone, uniform and overalls.
- Health and wellbeing plan - cashback for dentist, opticians, physio and more.
- Employee Assistance Programme - free counselling and legal advice.
- Access to high street discounts and savings through Perks.
- Contributory pension scheme.
- Life assurance of three times your annual salary.
- Employee referral programme.
- JCB and in-house training.
Service Engineer in Carnforth employer: Scot JCB Limited
At Scot JCB, we pride ourselves on being an exceptional employer, offering a dynamic work environment in Carnforth where skilled engineers can thrive. With competitive salaries, generous annual leave, and a strong focus on employee development through JCB and in-house training, we ensure our team members are well-supported and valued. Our commitment to health and wellbeing, alongside a range of unique benefits, makes Scot JCB a fantastic place for those seeking a rewarding career in engineering.
StudySmarter Expert Advice🤫
We think this is how you could land Service Engineer in Carnforth
✨Tip Number 1
Get to know the company! Research Scot JCB and understand their values, products, and services. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the company culture and even lead to referrals, which can boost your chances of landing the job.
✨Tip Number 3
Prepare for practical assessments! As a Service Engineer, you might face hands-on tests. Brush up on your skills with machinery and diagnostics to impress during these evaluations. Practice makes perfect!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're proactive and serious about joining the Scot JCB family. Don’t miss out!
We think you need these skills to ace Service Engineer in Carnforth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant qualifications and experience in construction plant, diesel engines, and fault finding. We want to see how your skills match up with what we're looking for!
Show Off Your Customer Service Skills:Since you'll be interacting with customers regularly, it's important to showcase your customer service experience. Let us know how you've built rapport and provided excellent service in the past.
Be Clear and Concise:When filling out your application, keep it clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great fit for the Service Engineer role.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity with Scot JCB.
How to prepare for a job interview at Scot JCB Limited
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to construction plant, diesel engines, and hydraulics. Be ready to discuss your experience with fault finding and electronic diagnostic equipment, as this will show that you're not just a paper engineer but someone who can get their hands dirty.
✨Show Off Your Customer Skills
Since you'll be working closely with customers, it's crucial to demonstrate your customer service skills during the interview. Share examples of how you've built rapport with clients in the past and how you handle challenging situations. This will highlight your ability to represent Scot JCB positively.
✨Be Prepared for Practical Questions
Expect some scenario-based questions where you might need to explain how you'd approach a breakdown or repair. Think through your problem-solving process and be ready to articulate it clearly. This will showcase your practical thinking and engineering skills.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the role and the company. Inquire about the training opportunities available or how the team collaborates on repairs. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.