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- Tasks: Deliver parts, manage stock, and drive sales growth with customers.
- Company: Join Scot JCB, the largest JCB distributor in the UK with over 60 years of experience.
- Benefits: Competitive salary, commission, company vehicle, and generous annual leave.
- Why this job: Be part of a dynamic team making a real impact in the machinery industry.
- Qualifications: Experience in plant or agricultural industry and strong customer service skills.
- Other info: Enjoy career growth opportunities and access to employee discounts.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking a motivated and dynamic Field Parts Representative to join our team. This role involves parts delivery and stock management, driving parts sales growth with both existing and potential customers, and analysing sales data. This is a field-based role covering Glasgow and the wider area and will involve regular travel. Standard working hours for this role will be Monday to Friday, 8am to 5pm. There may be occasional overtime required as per business needs.
This role involves:
- Customer-centric Sales
- Building and maintaining strong relationships with new and longstanding customers
- Addressing customer enquiries, resolving issues promptly and providing solutions for customers
- Bolstering sales by engaging with and upselling to existing customers
- Driving growth by identifying and targeting potential new customers within the Aberdeenshire area, achieving and exceeding sales targets.
- Parts Delivery and Stock Management
- Delivering parts and supplies to customers and engineers in a timely manner
- Monitoring and managing stock levels and organising replenishments for the remote engineer vans and the parts container
- Data Analysis
- Staying informed about industry trends, competitor activities, and customer needs
- Preparing and presenting regular reports to analyse trends and present customer feedback to improve service, delivery and sales strategies
- Maintaining accurate records of sales activities, customer interactions and inventory levels
The ideal candidate will have:
- Experience in the plant or agricultural industry
- Ability to work independently and self-motivate
- Flexible and positive attitude with a proactive approach to work
- A good understanding of the importance of excellent customer service and building rapport with customers
- Experience and confidence with upselling to customers
- Complaint handling skills
- Good working knowledge on Microsoft applications
- Data analysis skills
- Good time management and the ability to prioritise tasks
In return you will receive:
- A competitive salary and commission
- Company vehicle
- Laptop and phone
- Life assurance of three times your salary
- Contributory pension scheme
- 30 days annual leave, increasing by 1 day for every 2 years service up to a total of 35 days
- Option to buy/sell up to 5 days annual leave per year
- Healthcare cash plan (company paid - value of £1000)
- Employee Assistance Programme - free counselling and legal advice
- Access to high street discounts and savings through Perks
- Employee referral programme
Field Parts Representative in Paisley employer: Scot J C B Limited
Contact Detail:
Scot J C B Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Parts Representative in Paisley
✨Tip Number 1
Get to know the company inside out! Research Scot JCB, Scot Agri, and Stewart Plant Sales. Understanding their values and services will help you connect better during interviews and show that you're genuinely interested.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips about the role and the company culture, which can be super helpful when you're preparing for your interview.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to sales and customer service. Think of examples from your past experiences that showcase your skills in upselling and complaint handling.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Scot JCB.
We think you need these skills to ace Field Parts Representative in Paisley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your customer service experience and any relevant sales achievements to catch our eye!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for the Field Parts Representative role. Share specific examples of how you've built relationships with customers and driven sales growth in the past.
Showcase Your Data Skills: Since data analysis is key for this role, mention any experience you have with analysing sales data or preparing reports. We love candidates who can demonstrate their ability to use data to drive decisions!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Don’t miss out on this opportunity!
How to prepare for a job interview at Scot J C B Limited
✨Know Your Product
Before the interview, make sure you have a solid understanding of the parts and machinery relevant to the role. Familiarise yourself with JCB products and their features, as well as any recent industry trends. This will not only impress your interviewers but also help you answer questions confidently.
✨Showcase Your Customer Service Skills
Since this role is heavily focused on customer interaction, prepare examples of how you've successfully built relationships with customers in the past. Think about specific situations where you resolved issues or upsold products, and be ready to discuss these experiences during the interview.
✨Demonstrate Data Analysis Ability
As the job involves analysing sales data, be prepared to talk about your experience with data analysis. Bring examples of reports you've created or insights you've derived from data. If you can, mention how your analysis led to improved sales strategies or customer satisfaction.
✨Plan Your Travel Logistics
Since this is a field-based role covering Glasgow and beyond, think about how you'll manage your time and travel effectively. Be ready to discuss your approach to time management and how you plan to ensure timely deliveries and stock management while maintaining excellent customer service.