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- Tasks: Deliver parts, manage stock, and drive sales growth in the field.
- Company: Join Scot JCB, the largest JCB distributor in the UK with over 60 years of experience.
- Benefits: Competitive salary, commission, company vehicle, and generous annual leave.
- Why this job: Be part of a dynamic team making a real impact in customer service and sales.
- Qualifications: Experience in plant or agricultural industry and strong customer service skills.
- Other info: Enjoy career growth opportunities and access to employee discounts and support.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking a motivated and dynamic Field Parts Representative to join our team. This role involves parts delivery and stock management, driving parts sales growth with both existing and potential customers, and analysing sales data. This is a field-based role covering Glasgow and the wider area and will involve regular travel. Standard working hours for this role will be Monday to Friday, 8am to 5pm. There may be occasional overtime required as per business needs.
This role involves:
- Customer-centric Sales
- Building and maintaining strong relationships with new and longstanding customers
- Addressing customer enquiries, resolving issues promptly and providing solutions for customers
- Bolstering sales by engaging with and upselling to existing customers
- Driving growth by identifying and targeting potential new customers within the Aberdeenshire area, achieving and exceeding sales targets.
- Parts Delivery and Stock Management
- Delivering parts and supplies to customers and engineers in a timely manner
- Monitoring and managing stock levels and organising replenishments for the remote engineer vans and the parts container
- Data Analysis
- Staying informed about industry trends, competitor activities, and customer needs
- Preparing and presenting regular reports to analyse trends and present customer feedback to improve service, delivery and sales strategies
- Maintaining accurate records of sales activities, customer interactions and inventory levels
The ideal candidate will have:
- Experience in the plant or agricultural industry
- Ability to work independently and self-motivate
- Flexible and positive attitude with a proactive approach to work
- A good understanding of the importance of excellent customer service and building rapport with customers
- Experience and confidence with upselling to customers
- Complaint handling skills
- Good working knowledge on Microsoft applications
- Data analysis skills
- Good time management and the ability to prioritise tasks
In return you will receive:
- A competitive salary and commission
- Company vehicle
- Laptop and phone
- Life assurance of three times your salary
- Contributory pension scheme
- 30 days annual leave, increasing by 1 day for every 2 years service up to a total of 35 days
- Option to buy/sell up to 5 days annual leave per year
- Healthcare cash plan (company paid - value of £1000)
- Employee Assistance Programme - free counselling and legal advice
- Access to high street discounts and savings through Perks
- Employee referral programme
Field Parts Representative in Milton employer: Scot J C B Limited
Contact Detail:
Scot J C B Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Parts Representative in Milton
✨Tip Number 1
Get to know the company inside out! Research Scot JCB, Scot Agri, and Stewart Plant Sales. Understanding their values and services will help you connect better during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. They can provide insider tips about the company culture and what it takes to succeed as a Field Parts Representative. Plus, a referral can give you a leg up!
✨Tip Number 3
Prepare for those tricky interview questions! Think about how your experience aligns with parts delivery, stock management, and customer service. Use specific examples to demonstrate your skills and how you can drive sales growth.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Scot JCB family. Good luck!
We think you need these skills to ace Field Parts Representative in Milton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your customer service experience and any relevant sales achievements to catch our eye!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re the perfect fit for the Field Parts Representative role. Share specific examples of how you've built relationships with customers and driven sales growth in the past.
Showcase Your Data Skills: Since data analysis is key for this role, don’t forget to mention any experience you have with analysing sales data or preparing reports. We love candidates who can turn numbers into actionable insights!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Scot J C B Limited
✨Know Your Product
Before the interview, make sure you have a solid understanding of the parts and machinery relevant to the role. Familiarise yourself with JCB products and their features, as well as any recent industry trends. This will not only show your enthusiasm but also help you answer questions confidently.
✨Showcase Your Customer Service Skills
Since this role is heavily customer-focused, prepare examples of how you've successfully built relationships with customers in the past. Think about times when you resolved issues or upsold products. Be ready to discuss these experiences in detail to demonstrate your ability to provide excellent service.
✨Data Analysis is Key
Brush up on your data analysis skills before the interview. Be prepared to discuss how you would use sales data to identify trends and improve service delivery. You might even want to bring a sample report or analysis you've done in the past to showcase your analytical abilities.
✨Plan Your Travel Logistics
Since this is a field-based role covering Glasgow and beyond, think about how you would manage your time and travel effectively. Be ready to discuss your approach to stock management and timely deliveries, as well as how you would handle the occasional overtime. This shows that you're proactive and organised.