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- Tasks: Repair and maintain plant machinery on-site, ensuring top-notch service for our customers.
- Company: Join Scot JCB, the UK's largest JCB distributor with over 60 years of experience.
- Benefits: Competitive pay, door-to-door compensation, generous holiday leave, and health perks.
- Other info: Enjoy a flexible work environment with opportunities for training and career growth.
- Why this job: Be part of a dynamic team making a real difference in the machinery industry.
- Qualifications: Experience in plant maintenance and strong customer service skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Scot JCB are looking for a skilled plant engineer to join our growing team of field engineers based in or around the Bedford, Market Harborough or Stevenage areas. This role will involve covering work in the Nottingham, Leicester, Coventry and Oxford areas, so willingness to travel is essential. This is a field-based role where you will travel from your home directly to our customers' sites, so we are looking for a confident and independent individual with a strong background in the repair and maintenance of plant machinery.
Key duties and responsibilities:
- Repairing and maintaining machines on customers' sites as required to ensure conformance with manufacturers' specifications.
- Accurately completing all relevant paperwork daily on a phone or tablet.
- Submitting daily timesheets and job cards.
- Accurately ordering your parts and working closely with the parts department.
- Working closely with the service supervisor.
- Carrying out inspections and repairs of machines at our depot as required - in conformance with manufacturers' specifications and any regulations affecting their use.
- Ensuring that there is no deficiency or defect likely to affect the safe working of a machine and notifying the appropriate manager of any defective or unsafe equipment.
The ideal candidate will have:
- Relevant experience and qualifications e.g. City and Guild, NVQ or SVQ qualifications in Construction Plant Maintenance.
- Experience in construction plant, diesel engines, electrics, hydraulics, transmissions, and fault finding using electronic diagnostic equipment.
- Experience working on JCB Loadalls would be advantageous.
- The ability to prioritise tasks and work well in a busy environment.
- Great customer service skills and the ability to build rapport with our customers.
- Good IT skills.
- A flexible and positive outlook with an outgoing approach to work.
In return you will receive:
- A competitive rate, reviewed yearly.
- Door-to-door pay.
- 39-hour basic working week and competitive overtime rates.
- The opportunity to earn £1 more p/hour through our appraisal program.
- Average holiday pay to reflect overtime worked.
- 30 days annual leave, increasing with length of service up to a total of 35 days.
- The option to buy/sell up to 5 days annual leave per year.
- Company van which can be used for private use in line with HMRC guidance.
- Laptop, phone, uniform and overalls.
- Health and wellbeing plan - cashback for dentist, opticians, physio and more.
- Employee Assistance Programme - free counselling and legal advice.
- Access to high street discounts and savings through Perks.
- Contributory pension scheme.
- Life assurance of three times your annual salary.
- Employee referral programme.
- JCB and in-house training.
Field Service Engineer in Luton employer: Scot J C B Limited
Contact Detail:
Scot J C B Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer in Luton
✨Tip Number 1
Get to know the company! Research Scot JCB and understand their values, services, and the machinery they work with. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role as a Field Service Engineer. Personal connections can make a huge difference!
✨Tip Number 3
Prepare for the interview by practising common questions related to plant machinery repair and maintenance. Be ready to discuss your hands-on experience and how you've tackled challenges in the past. Confidence is key!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Scot JCB family. Good luck!
We think you need these skills to ace Field Service Engineer in Luton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in plant machinery repair and maintenance. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your qualifications!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Field Service Engineer role. Share specific examples of your past work and how they relate to our needs at Scot JCB.
Show Off Your Customer Service Skills: Since this role involves working directly with customers, make sure to highlight your customer service experience. We love candidates who can build rapport and provide top-notch service, so let us know how you excel in this area!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s quick and easy, and ensures your application gets to the right people here at Scot JCB. We can’t wait to hear from you!
How to prepare for a job interview at Scot J C B Limited
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to plant machinery, especially JCB models. Be ready to discuss your experience with repairs and maintenance, as well as any relevant qualifications like City and Guild or NVQ.
✨Show Off Your Customer Skills
Since this role involves a lot of customer interaction, think of examples where you've provided excellent service. Be prepared to explain how you build rapport with clients and handle any tricky situations that may arise on-site.
✨Be Ready to Travel
As the job requires travelling to various locations, express your willingness to cover the Nottingham, Leicester, Coventry, and Oxford areas. Mention any previous experience you have with field-based roles to show you're comfortable being on the move.
✨Get Familiar with the Paperwork
You'll need to complete daily paperwork using a phone or tablet, so it’s a good idea to familiarise yourself with digital tools. Bring up any past experiences where you’ve managed documentation efficiently, as this will demonstrate your organisational skills.