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- Tasks: Deliver parts, manage stock, and drive sales growth with customers.
- Company: Join Scot JCB, the largest JCB distributor in the UK with over 60 years of experience.
- Benefits: Competitive salary, commission, company vehicle, and generous annual leave.
- Why this job: Be part of a dynamic team making a real impact in the machinery industry.
- Qualifications: Experience in plant or agricultural industry and strong customer service skills.
- Other info: Enjoy career growth opportunities and access to employee discounts.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking a motivated and dynamic Field Parts Representative to join our team. This role involves parts delivery and stock management, driving parts sales growth with both existing and potential customers, and analysing sales data. This is a field-based role covering Glasgow and the wider area and will involve regular travel. Standard working hours for this role will be Monday to Friday, 8am to 5pm. There may be occasional overtime required as per business needs.
This role involves:
- Customer-centric Sales
- Building and maintaining strong relationships with new and longstanding customers
- Addressing customer enquiries, resolving issues promptly and providing solutions for customers
- Bolstering sales by engaging with and upselling to existing customers
- Driving growth by identifying and targeting potential new customers within the Aberdeenshire area, achieving and exceeding sales targets.
- Parts Delivery and Stock Management
- Delivering parts and supplies to customers and engineers in a timely manner
- Monitoring and managing stock levels and organising replenishments for the remote engineer vans and the parts container
- Data Analysis
- Staying informed about industry trends, competitor activities, and customer needs
- Preparing and presenting regular reports to analyse trends and present customer feedback to improve service, delivery and sales strategies
- Maintaining accurate records of sales activities, customer interactions and inventory levels
The ideal candidate will have:
- Experience in the plant or agricultural industry
- Ability to work independently and self-motivate
- Flexible and positive attitude with a proactive approach to work
- A good understanding of the importance of excellent customer service and building rapport with customers
- Experience and confidence with upselling to customers
- Complaint handling skills
- Good working knowledge on Microsoft applications
- Data analysis skills
- Good time management and the ability to prioritise tasks
In return you will receive:
- A competitive salary and commission
- Company vehicle
- Laptop and phone
- Life assurance of three times your salary
- Contributory pension scheme
- 30 days annual leave, increasing by 1 day for every 2 years service up to a total of 35 days
- Option to buy/sell up to 5 days annual leave per year
- Healthcare cash plan (company paid - value of £1000)
- Employee Assistance Programme - free counselling and legal advice
- Access to high street discounts and savings through Perks
- Employee referral programme
Field Parts Representative in Glasgow employer: Scot J C B Limited
Contact Detail:
Scot J C B Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Parts Representative in Glasgow
✨Tip Number 1
Get to know the company inside out! Research Scot JCB, Scot Agri, and Stewart Plant Sales. Understand their values, products, and customer service approach. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral. Plus, it shows you're proactive and engaged in the field.
✨Tip Number 3
Prepare for the interview by practising common questions related to sales and customer service. Think about how you can demonstrate your experience in upselling and complaint handling. We want to see your personality shine through, so be yourself!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team. Good luck, and we can’t wait to see you thrive as a Field Parts Representative!
We think you need these skills to ace Field Parts Representative in Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Field Parts Representative role. Highlight your customer service experience and any relevant sales achievements to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background in the plant or agricultural industry makes you a perfect fit for our team.
Showcase Your Data Skills: Since data analysis is key in this role, don’t forget to mention any experience you have with analysing sales data or using Microsoft applications. We love candidates who can turn numbers into actionable insights!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Scot J C B Limited
✨Know Your Product
Before the interview, make sure you have a solid understanding of the parts and machinery that Scot JCB deals with. Familiarise yourself with their products and services, as well as any recent developments in the industry. This will not only show your enthusiasm but also help you answer questions confidently.
✨Showcase Your Sales Skills
Prepare examples from your past experiences where you've successfully built customer relationships or upsold products. Be ready to discuss specific strategies you used to drive sales growth and how you handled any challenges. This will demonstrate your ability to contribute to their customer-centric sales approach.
✨Demonstrate Data Savvy
Since the role involves analysing sales data, brush up on your data analysis skills. Be prepared to discuss how you've used data to inform your decisions in previous roles. You might even want to bring along a sample report or analysis you've done in the past to showcase your capabilities.
✨Plan Your Journey
As this is a field-based role covering Glasgow and beyond, plan your travel route ahead of time. Arriving on time shows professionalism and respect for the interviewer's schedule. Plus, it gives you a chance to relax and gather your thoughts before the interview starts.