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- Tasks: Deliver parts, manage stock, and drive sales growth with customers.
- Company: Join Scot JCB, the largest JCB distributor in the UK with over 60 years of experience.
- Benefits: Competitive salary, company vehicle, 30 days leave, and healthcare cash plan.
- Why this job: Be part of a dynamic team making a real impact in the machinery industry.
- Qualifications: Experience in plant/agricultural industry and strong customer service skills.
- Other info: Enjoy career growth opportunities and a supportive work environment.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking a motivated and dynamic Field Parts Representative to join our team. This role involves parts delivery and stock management, driving parts sales growth with both existing and potential customers, and analysing sales data. This is a field-based role covering Glasgow and the wider area and will involve regular travel. Standard working hours for this role will be Monday to Friday, 8am to 5pm. There may be occasional overtime required as per business needs.
This role involves:
- Customer-centric Sales
- Building and maintaining strong relationships with new and longstanding customers
- Addressing customer enquiries, resolving issues promptly and providing solutions for customers
- Bolstering sales by engaging with and upselling to existing customers
- Driving growth by identifying and targeting potential new customers within the Aberdeenshire area, achieving and exceeding sales targets.
- Parts Delivery and Stock Management
- Delivering parts and supplies to customers and engineers in a timely manner
- Monitoring and managing stock levels and organising replenishments for the remote engineer vans and the parts container
- Data Analysis
- Staying informed about industry trends, competitor activities, and customer needs
- Preparing and presenting regular reports to analyse trends and present customer feedback to improve service, delivery and sales strategies
- Maintaining accurate records of sales activities, customer interactions and inventory levels
The ideal candidate will have:
- Experience in the plant or agricultural industry
- Ability to work independently and self-motivate
- Flexible and positive attitude with a proactive approach to work
- A good understanding of the importance of excellent customer service and building rapport with customers
- Experience and confidence with upselling to customers
- Complaint handling skills
- Good working knowledge on Microsoft applications
- Data analysis skills
- Good time management and the ability to prioritise tasks
In return you will receive:
- A competitive salary and commission
- Company vehicle
- Laptop and phone
- Life assurance of three times your salary
- Contributory pension scheme
- 30 days annual leave, increasing by 1 day for every 2 years service up to a total of 35 days
- Option to buy/sell up to 5 days annual leave per year
- Healthcare cash plan (company paid - value of £1000)
- Employee Assistance Programme - free counselling and legal advice
- Access to high street discounts and savings through Perks
- Employee referral programme
Locations
Field Parts Representative in Glasgow, Scotland employer: Scot J C B Limited
Contact Detail:
Scot J C B Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Parts Representative in Glasgow, Scotland
✨Tip Number 1
Get to know the company inside out! Research Scot JCB and understand their values, products, and customer service approach. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to sales and customer service. Think about your past experiences and how they relate to the role of Field Parts Representative. We want to hear your success stories!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Field Parts Representative in Glasgow, Scotland
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Field Parts Representative role. Highlight your customer service experience and any relevant sales achievements to grab our attention!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background in the plant or agricultural industry makes you a perfect fit for our team.
Showcase Your Data Skills: Since data analysis is key in this role, don’t forget to mention any experience you have with analysing sales data or using Microsoft applications. We love candidates who can turn numbers into actionable insights!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, we can’t wait to see what you bring to the table!
How to prepare for a job interview at Scot J C B Limited
✨Know Your Product
Before the interview, make sure you have a solid understanding of the parts and machinery relevant to the role. Research Scot JCB's offerings and be prepared to discuss how you can contribute to parts sales growth and customer satisfaction.
✨Showcase Your Customer Service Skills
Be ready to share specific examples of how you've built relationships with customers in the past. Highlight your experience in upselling and resolving customer issues, as this will demonstrate your ability to thrive in a customer-centric sales environment.
✨Demonstrate Data Savvy
Since the role involves analysing sales data, come prepared to discuss how you've used data to inform your decisions in previous roles. Bring examples of reports or analyses you've conducted that led to improved sales strategies or customer service.
✨Plan for the Field
As this is a field-based role, show that you're organised and can manage your time effectively. Discuss how you would handle stock management and parts delivery while maintaining excellent customer service, especially when travelling across Glasgow and beyond.