Supporting the Underwriters within the team to ensure that the EMEA MGA portfolio operates smoothly from both an operational and data‑monitoring perspective, and that the Head of EMEA MGAs has accurate and timely information to support decision‑making, are central to the position. A collaborative, team‑oriented approach is also essential.
Responsibilities
New Business Support:
- Assist Underwriters with the researching new business opportunities and collating relevant information.
- Assisting in the collation and sending of binding authority documentation to Delegated Underwriting Authority team for due diligence and offering assistance to the Operations team where required.
- Assist in the gathering and sending of risk and location information to the Exposure Management team for modelling.
Bordereaux Review & Processing Oversight:
- Responsibility for completing timely and accurate review of bordereaux submissions, monitoring processing and compliance with contractual requirements.
- Liaising with the Operations team to ensure timely and accurate data flow.
Booking & Payment Oversight:
- Liaising with Underwriters to ensure accurate and timely capture of estimated income, declarations and bordereaux on binders.
- Provide support with premium and claims booking processes, ensuring accuracy and timely payment execution.
Underwriting Audit Management:
- Assist Underwriters in the execution of audit activities in collaboration with the Operations team, including preparation of audit documentation and support during underwriting audits.
- Assist in the compilation and maintenance of audit files to support underwriting audits and compliance requirements.
Quarterly Reporting Validation:
- Support the validation of the data for quarterly reports in partnership with Pricing and Operations teams to ensure accuracy and completeness.
- Work with Underwriters to ensure all quarterly PSOs have been completed and distributed within a timely manner and ensure actions are followed up on and completed.
Client Meeting Coordination:
- Support in the organising & attending quarterly client meetings, complete and distribute meeting minutes, and manage follow-up actions.
Dashboard Development & Refinement:
- Collaborate with Pricing and Operations teams to develop and enhance internal dashboards, incorporating feedback from Underwriting.
Planning:
- Support the EMEA MGA team in gathering data for the annual planning process.
Qualifications
Required Education
Essential
Educated to A Level, or equivalent qualifications
Desirable
Relevant university degree, or equivalence
Required experience & competencies
- Highly proficient in the use of Excel
Experience within the MGA insurance market is desirable, particularly across one or multiple of Operations, Analytics, Actuarial or Underwriting.
