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For Companies At a Glance
- Tasks: Analyse operations, improve processes, and create insightful reports for a leading insurance team.
- Company: Join SCOR, a dynamic leader in specialty insurance and reinsurance.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on diversity and inclusion.
- Why this job: Make a real impact by optimising operations and leveraging innovative technologies.
- Qualifications: Degree in Business, Economics, or Computer Science; strong analytical skills required.
The predicted salary is between 55000 - 65000 £ per year.
The SCOR Business Solutions (SBS) team operates within SCOR as part of its specialty insurance and reinsurance activities. The SBS Operations team provides support for day-to-day operational tasks, production of internal and external reports, process improvement, and system enhancements. The SBS Operations Analyst will support the SBS Operations team with the following:
- Review, update and create process documentation.
- Centralisation of business-as-usual (BAU) reporting to SCOR Bucharest, including creating documentation where necessary.
- Support the Syndicate timetable which will include Month Close, Regulatory Returns, Analytical Segmentation or Operational Management Reporting.
- Support with process improvements.
- Support the team with defining and monitoring KPIs and proactively highlight risks or service gaps.
- Analyse operational data to identify trends, inefficiencies, and improvement opportunities.
- Propose enhancements to improve accuracy, reduce cost, and increase operational throughput.
- Ensure operational practices comply with regulatory standards, company policies, data protection, and audit requirements.
- Contribute a business perspective where new technologies could advance SCOR’s analytical advantage, which includes but is not limited to Palantir, Azure DataBricks, Spark, Use/Integration/Build of AI Models.
Responsibilities
- Operational Analysis & Process Improvement: Analyse end-to-end insurance operations across underwriting, policy administration, claims, and renewals. Identify process gaps, bottlenecks, and opportunities for automation or optimisation. Support the design and implementation of new workflows, standard operating procedures, and best-practice operational standards. Develop and track KPIs, dashboards, and operational reports for leadership teams.
- Data & Reporting: Collect, validate, and interpret operational and insurance-related data (e.g., loss ratios, turnaround times, performance metrics). Produce regular and ad-hoc reports for leadership, highlighting trends, risks, and improvement opportunities. Work with data, finance, and actuarial teams to ensure accurate data flows and reporting integrity. Collaborate with external stakeholders and manage external resources to meet regulatory reporting requirements, ensuring deadlines set by regulatory bodies are consistently achieved. Provide ongoing support for existing reporting processes, ensuring reliability, accuracy, and timely delivery to meet business needs. Support the implementation and optimisation of core systems (e.g. Xuber, Open Box+, UP, Omega) platforms. Liaise with SCOR IT, SBS Product & Tech Team and vendors to resolve system issues, enhance functionality, and support upgrades. Provide user support, testing, and training for new system features.
- Risk, Compliance & Quality Control: Ensure operational processes comply with regulatory standards and company policies. Identify emerging risks and propose mitigation strategies. Help prepare documentation for regulatory reviews, audits, and internal governance activities.
- Cross-Functional Collaboration: Partner with all teams (e.g. underwriting, claims, product, finance) to streamline processes and support business objectives. Assist project managers in delivering operational initiatives and organisational changes. Support onboarding and training sessions for new hires or new operational processes. Build and maintain effective relationships with SCOR stakeholders, understanding their expectations, needs, and preferences to deliver tailored solutions.
Qualifications
- Required experience & competencies: Data visualisation tools like Tableau/Power BI/SQL. Good abilities to analyse, synthesise and present to others. Be dynamic, curious, autonomous and proactive. Ability to pay attention to details, be creative, and appreciate designing new systems and following them up until they are implemented. Good knowledge of the Lloyds of London Market is a bonus.
- Required Education: Degree or higher education diploma (Bachelor or higher) in Business Management, Economics, Computer Science or related degree.
SCOR supports inclusion and the diversity of talents, and all positions are open to people with disabilities.
SBS Senior Operations Analyst employer: SCOR UK Company Limited
Contact Detail:
SCOR UK Company Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SBS Senior Operations Analyst
✨Tip Number 1
Network like a pro! Reach out to current or former employees at SCOR through LinkedIn. A friendly chat can give us insider info on the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by diving deep into the job description. We should be ready to discuss how our skills in operational analysis and process improvement align with what SCOR is looking for.
✨Tip Number 3
Showcase our analytical skills! Bring examples of how we've used data to drive improvements in past roles. This will help us stand out as a candidate who can contribute to SCOR's operational excellence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets seen by the right people. Plus, it shows we’re serious about joining the SCOR team.
We think you need these skills to ace SBS Senior Operations Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the SBS Senior Operations Analyst role. Highlight your experience with operational analysis, process improvement, and any relevant tools like Tableau or SQL. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a perfect fit. Don’t forget to mention any experience with regulatory compliance and data reporting – it’s key for us!
Showcase Your Analytical Skills: In your application, be sure to include examples of how you've analysed operational data in the past. We love candidates who can identify trends and propose improvements, so share specific instances where you've made a difference!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it shows you're keen on joining the StudySmarter team!
How to prepare for a job interview at SCOR UK Company Limited
✨Know Your Numbers
As a Senior Operations Analyst, you'll be dealing with data and KPIs. Brush up on your analytical skills and be ready to discuss how you've used data to drive improvements in past roles. Bring examples of reports you've created or processes you've optimised.
✨Understand the Regulatory Landscape
Familiarise yourself with the regulatory standards relevant to the insurance and reinsurance sectors. Be prepared to discuss how you ensure compliance in your work and any experiences you have with audits or regulatory reporting.
✨Showcase Your Process Improvement Skills
Think of specific instances where you've identified inefficiencies and proposed solutions. Be ready to explain your thought process and the impact of your improvements on operational throughput and cost reduction.
✨Collaborate and Communicate
This role requires cross-functional collaboration, so highlight your teamwork skills. Prepare to share examples of how you've worked with different teams to achieve common goals, and demonstrate your ability to build effective relationships with stakeholders.