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- Tasks: Support operational tasks, improve processes, and analyse data for insights.
- Company: Join SCOR, a leader in specialty insurance and reinsurance.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Dynamic team environment with a focus on innovation and collaboration.
- Why this job: Make a real impact by optimising operations and enhancing reporting.
- Qualifications: Degree in Business, Economics, or Computer Science; analytical skills required.
The predicted salary is between 50000 - 65000 £ per year.
The SCOR Business Solutions (SBS) team operates within SCOR as part of its specialty insurance and reinsurance activities. The SBS Operations team provides support for day-to-day operational tasks, production of internal and external reports, process improvement, and system enhancements. The SBS Operations Analyst will support the SBS Operations team with the following:
- Review, update and create process documentation.
- Centralisation of business-as-usual (BAU) reporting to SCOR Bucharest, including creating documentation where necessary.
- Support the Syndicate timetable which will include Month Close, Regulatory Returns, Analytical Segmentation or Operational Management Reporting.
- Support with process improvements.
- Support the team with defining and monitoring KPIs and proactively highlight risks or service gaps.
- Analyse operational data to identify trends, inefficiencies, and improvement opportunities.
- Propose enhancements to improve accuracy, reduce cost, and increase operational throughput.
- Ensure operational practices comply with regulatory standards, company policies, data protection, and audit requirements.
- Contribute a business perspective where new technologies could advance SCOR’s analytical advantage, which includes but is not limited to Palantir, Azure DataBricks, Spark, Use/Integration/Build of AI Models.
Responsibilities
- Operational Analysis & Process Improvement: Analyse end-to-end insurance operations across underwriting, policy administration, claims, and renewals. Identify process gaps, bottlenecks, and opportunities for automation or optimisation. Support the design and implementation of new workflows, standard operating procedures, and best-practice operational standards. Develop and track KPIs, dashboards, and operational reports for leadership teams.
- Data & Reporting: Collect, validate, and interpret operational and insurance-related data (e.g., loss ratios, turnaround times, performance metrics). Produce regular and ad-hoc reports for leadership, highlighting trends, risks, and improvement opportunities. Work with data, finance, and actuarial teams to ensure accurate data flows and reporting integrity. Collaborate with external stakeholders and manage external resources to meet regulatory reporting requirements, ensuring deadlines set by regulatory bodies are consistently achieved. Provide ongoing support for existing reporting processes, ensuring reliability, accuracy, and timely delivery to meet business needs. Support the implementation and optimisation of core systems (e.g. Xuber, Open Box+, UP, Omega) platforms. Liaise with SCOR IT, SBS Product & Tech Team and vendors to resolve system issues, enhance functionality, and support upgrades. Provide user support, testing, and training for new system features.
- Risk, Compliance & Quality Control: Ensure operational processes comply with regulatory standards and company policies. Identify emerging risks and propose mitigation strategies. Help prepare documentation for regulatory reviews, audits, and internal governance activities.
- Cross-Functional Collaboration: Partner with all teams (e.g. underwriting, claims, product, finance) to streamline processes and support business objectives. Assist project managers in delivering operational initiatives and organisational changes. Support onboarding and training sessions for new hires or new operational processes. Build and maintain effective relationships with SCOR stakeholders, understanding their expectations, needs, and preferences to deliver tailored solutions.
Qualifications
- Required experience & competencies: Data visualisation tools like Tableau/Power BI/SQL. Good abilities to analyse, synthesise and present to others. Be dynamic, curious, autonomous and proactive. Ability to pay attention to details, be creative, and appreciate designing new systems and following them up until they are implemented. Good knowledge of the Lloyds of London Market is a bonus.
- Required Education: Degree or higher education diploma (Bachelor or higher) in Business Management, Economics, Computer Science or related degree.
SCOR supports inclusion and the diversity of talents, and all positions are open to people with disabilities.
SBS Senior Operations Analyst in London employer: SCOR UK Company Limited
Contact Detail:
SCOR UK Company Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SBS Senior Operations Analyst in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at SCOR through LinkedIn. A friendly chat can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 2
Prepare for the interview by diving deep into SCOR's operations and recent projects. Show us that you’re not just another candidate; demonstrate your knowledge about how you can contribute to process improvements and operational efficiency.
✨Tip Number 3
Practice your data analysis skills! Be ready to discuss how you've used tools like Tableau or SQL in past roles. We want to see how you can turn data into actionable insights that drive operational success.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining the SCOR family.
We think you need these skills to ace SBS Senior Operations Analyst in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the SBS Senior Operations Analyst role. Highlight relevant experience in operational analysis, process improvement, and data reporting. We want to see how your skills align with what we do!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Be specific about your experience with KPIs and operational processes.
Showcase Your Analytical Skills: Since this role involves analysing operational data, make sure to showcase your analytical skills in your application. Mention any tools you've used, like Tableau or SQL, and how you've applied them to improve processes.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status directly!
How to prepare for a job interview at SCOR UK Company Limited
✨Know Your Numbers
Make sure you brush up on key metrics and KPIs relevant to the insurance and reinsurance sectors. Be ready to discuss how you've used data analysis in past roles to identify trends or inefficiencies, as this will show your analytical skills are on point.
✨Process Improvement Mindset
Prepare examples of how you've successfully improved processes in previous jobs. Think about specific challenges you faced, the solutions you implemented, and the results achieved. This will demonstrate your proactive approach to operational excellence.
✨Familiarise with Tools
Get comfortable with data visualisation tools like Tableau or Power BI, and brush up on SQL. If you can, try to showcase any experience with systems like Xuber or Open Box+. Being able to speak confidently about these tools will set you apart from other candidates.
✨Understand Regulatory Standards
Since compliance is crucial in this role, make sure you understand the regulatory landscape related to insurance operations. Be prepared to discuss how you've ensured compliance in past roles and how you would approach it in this position.