At a Glance
- Tasks: Lead Live Operations for Star Trek Fleet Command and drive game performance.
- Company: Join Scopely, a top mobile game company with a passion for innovation.
- Benefits: Competitive salary, diverse work culture, and opportunities for growth.
- Why this job: Be part of a dynamic team shaping the future of gaming.
- Qualifications: Experience in free-to-play games and strong leadership skills required.
- Other info: Work in a fast-paced environment with a focus on creativity and collaboration.
The predicted salary is between 43200 - 72000 £ per year.
Scopely is looking for a Senior Director / Director of Product, Live Operations to lead the Live Operations teams for Star Trek Fleet Command. Star Trek Fleet Command’s ongoing success goes from strength to strength. Our in‑house developed 4X MMO was launched in 2018 and continues to evolve, being consistently one of the top 10 gross revenue Massive Multiplayer Strategy games on the market.
At Scopely, we care deeply about what we do and want to inspire play, every day – whether in our work environments alongside our talented colleagues, or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing, and innovating the mobile games industry, connecting millions of people around the world daily.
What You Will Do
- Own the business performance of the Live Ops function, accountable for delivering game KPIs and guiding decisions which drive sustainable growth.
- Set and align team-wide KPIs and tactical plans, ensuring measurable objectives are in place and tied directly to business goals.
- Lead engagement and monetisation for major content and feature releases, coordinating across disciplines to ensure smooth, high-impact launches which hit KPI targets.
- Monitor the health of the product ecosystem, using insights to proactively identify opportunities and risks, and implement impactful initiatives.
- Continuously apply learnings from data and experimentation to iterate on game features and systems, integrating best practices into the Live Ops roadmap.
- Identify and create process improvements to support rapid iteration.
- Partner with production, engineering and QA teams to roadmap, develop, manage and optimise Live Ops systems and tooling.
- Build a high-performing team, mentoring product managers and operational staff, scaling team capabilities, and fostering a culture of ownership and excellence.
- Establish institutional knowledge through clear documentation of experiments, retrospectives, and playbooks to ensure consistent learning and improvement.
What We're Looking For
- Previous work experience with free‑to‑play games.
- Strong leadership skills.
- Strong quantitative and qualitative analytical ability with attention to detail.
- Understanding of game design concepts and principles.
- Experience hitting revenue/metric targets on a live game.
- Ability to thrive in a fast‑paced environment.
- Passion for figuring out how game economies work.
- Strong verbal and written communication skills.
- An MBA or a Degree in Economics, Business, Statistics, Data Analytics, or Finance is a plus.
At Scopely, we create games for everyone - and want to ensure that the people behind our games reflect that! We are committed to creating a diverse, supportive work environment where everyone is treated with respect. We are committed to providing equal employment opportunities and welcome individuals from all backgrounds to join us & embrace the adventure!
Senior Director of Product (LiveOps) - Star Trek Fleet Command in London employer: Scopely
Contact Detail:
Scopely Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Director of Product (LiveOps) - Star Trek Fleet Command in London
✨Tip Number 1
Network like a pro! Reach out to folks in the gaming industry, especially those at Scopely. A friendly chat can open doors and give you insights that might just set you apart from the crowd.
✨Tip Number 2
Show your passion for LiveOps! When you get the chance to chat with recruiters or during interviews, share your thoughts on game economies and how you’ve tackled challenges in past roles. It’s all about showcasing your expertise!
✨Tip Number 3
Prepare for those tricky questions! Think about how you’d handle specific scenarios related to KPIs and team management. Practising your responses will help you feel more confident and ready to impress.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Scopely family!
We think you need these skills to ace Senior Director of Product (LiveOps) - Star Trek Fleet Command in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Director of Product role. Highlight your experience with free-to-play games and any leadership roles you've held. We want to see how your skills align with our needs!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use metrics to demonstrate how you’ve hit revenue targets or improved game performance. Numbers speak volumes, and we love seeing results!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for game design and how you can contribute to the success of Star Trek Fleet Command. Let us know why you’re excited about this opportunity!
Apply Through Our Website: We encourage you to apply through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and ensure it gets into the right hands!
How to prepare for a job interview at Scopely
✨Know Your Game Metrics
Before the interview, brush up on key performance indicators (KPIs) relevant to LiveOps in gaming. Be ready to discuss how you've previously driven revenue and engagement through data-driven decisions. Scopely values candidates who can demonstrate a strong understanding of game economies.
✨Showcase Leadership Experience
Prepare examples that highlight your leadership skills, especially in fast-paced environments. Discuss how you've built and mentored high-performing teams, as this role requires someone who can foster a culture of ownership and excellence within the LiveOps function.
✨Understand the Product Ecosystem
Familiarise yourself with Star Trek Fleet Command and its ongoing developments. Be prepared to share insights on potential opportunities or risks you see in the product ecosystem. This shows your proactive approach and genuine interest in the game.
✨Communicate Clearly and Confidently
Strong verbal and written communication skills are crucial for this role. Practice articulating your thoughts clearly, especially when discussing complex concepts like game design principles or monetisation strategies. Confidence in your communication will leave a lasting impression.